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Why Advertising Agencies Don’t Win New Business

Peter · December 24, 2014 · Leave a Comment

OK, Why Don’t Advertising Agencies Win New Business?

images noAdvertising agencies don’t win new business on a consistent basis for many reasons. No huge news here. But, there are a few core reasons that are so obvious that I just don’t understand why so many agencies make these mistakes. For the sake of Christmas Eve brevity, I will list three of the most important.

The No Clear Value Agency.

The agency doesn’t have anything special to offer clients. For example, they are not more creative, more strategic, more digitally aware, more media savvy or have not chosen to be a specialist in any category. They haven’t applied the same strategic thinking to their agency positioning that they do (or claim to do) for their clients.

Considering that there are over 4,000 ‘Advertising Agencies’ in the USA and dozens in any large metropolitan area, how can an agency think that they will grow without a distinctive brand position or sales proposition?

  • If you don’t think I am right, take a look at a range of agency websites on my Pinterest advertising agency directory.
  • If you would like to see a list of some agency positioning options head over here to see my “how to position an advertising agency” post.

The No Plan Agency.

According to the RSW/US’s 2014 Agency Marketer New Business Report , 66% Of Ad Agencies Have No Business Development or Sales Methodology. What? 66%! Having run ‘sales’ (sorry, it is sales) at Saatchi, my own agency and two Internet companies, I know that a company that has something to sell in the B2B marketplace cannot succeed without a biz dev plan and implementation methodology. Cannot, full-stop. No methodology means no plan and no plan means no growth no growth means lower income.

The No Action Agency.

Once an agency has  a compelling brand position and a sales plan, they need to run with it – 24/7. After No Value Proposition and No Plan, I think that the number one reason that advertising agencies don’t win new business is because they do not run their plan on a consistent basis. These agencies have an essentially start-stop approach that reflects a lack of CEO attention, simple planning and scheduling (calendars rule here), a sense of who is actually in charge of what (treat your new business planning like you treat client jobs), and the use of inbound and social media marketing that will deliver the right clients to your website or email box on a regular basis.

15 Minutes To Get To Yes…

If you would like to get past: No Value, No Plan, No Action, give me a shout. My very own new business program has yielded me a range of happy advertising agency clients on four continents. I know from experience that a 15 to 30 minute phone call will get you thinking about how I can help you grow your agency in 2015.

That is what I call my Corleone offer. Don’t refuse it.

How To Run A Profitable Advertising Agency (2 of 2)

Peter · September 23, 2014 · Leave a Comment

Here is Part Two of my blog post on how to run a profitable advertising agency.

monopoly-manYou might want to start at Part One. Part One also tells you, based on my own personal perspective of myself, why you might want to believe most, if not all, of what I am about to tell you.

13. Grow your digital assets faster. Bring on more technologists to leapfrog even early-adopter digital agencies. A lot of agencies are now behind simply because they didn’t start hiring more geeks sooner.

14. Pick a growth area. It’s not too late to become the smartest video or mobile agency (no one is yet.) Not even the big boys have mobile figured out. However, it may be too late to be known as the best “social media agency” given the sea of social experts. One more      digital point, and I know that you know this — digital agencies have a higher multiple than full-service agencies. If you want to sell in the next three years, you best add valuable digital skill-sets.

15. Provide exceptional client service. All AE’s must know how to think like a client in order to anticipate client needs and address any potential issues before they materialize and metastasize. Consider sending your AE’s to an AE class. The worst call I could ever imagine is a client telling me that our account service sucked. It’s just too easy to fix. Fixing creativity is much harder.

16. Create an agency work process that is dedicated to profitability. Then stick with it. The ever-elastic creative process must be tamed. If you need a work process template ask me and I’ll shoot you one. [Read more…] about How To Run A Profitable Advertising Agency (2 of 2)

When is The Best Time To Post, Pin and Tweet?

Peter · June 3, 2014 · Leave a Comment

I use this blog, LinkedIn, Twitter, Facebook (a recent addition), Pinterest (via my agency directory) and Google+ to promote my business. I stare at my stats to analyze what posts, subject categories, headlines and to determine when is the best time to post, pin and tweet.

Here is a sweet chart from SurePayroll on the best times to post. As you might imagine, there is devil in the details and your milage will vary based on your target market’s interests and behavior and how interesting your posts are.

best-time-to-outreach-social-media-infographic

 

 

 

Best Read Advertising Blog Posts

Peter · May 27, 2014 · 2 Comments

cher.h9In the interest of sharing, here is a list of my best read / performing blog posts during the past few months. All of these posts are found via a search engine optimized blog; my email newsletter list (sign up for it below); Twitter; LinkedIn; Facebook; my Pinterest agency directory website; guest posts; Reddit and a test I did using Outbrain (nice traffic but not well targeted.)

The Worst Advertising Agency Presentation post went somewhat viral across social media with a special thanks to Facebook. I suspect that the story resonated with the Saatchi & Saatchi and M&C Saatchi universes because it discusses a looser pitch for Adidas I did with Maurice and Charles Saatchi. It is an entertaining, if sad story.

How To Name Your Agency is clearly a hot topic for new and existing agencies. The majority of the other posts address my main topic: agency new business. Thank you SEO Gods.

Next: I am interested in seeing how the brand new 34 Advertising Agency Search Consultants post does in the coming weeks.

The links are hot. Go on and visit some of my best read posts.

Title Views
The Worst Advertising Agency Presentation – Ever More stats 7,301
Hi. More stats 5,239
How To Name Your Advertising Agency: Part One More stats 3,782
Insights More stats 2,926
How to Build A Winning Advertising Agency New Business Program More stats 2,150
I Grow Advertising & Design Agencies More stats 2,007
I can help. More stats 1,665
It’s Me. More stats 1,656
Home page / Archives More stats 1,654
How To Position An Advertising Agency – Part I More stats 1,117
How To Write An Ad Agency Business Plan More stats 1,056
Talking As An Ad Agency Business Development Tool More stats 965
#3240 (loading title) More stats 894
13 Free Big Data Tools For Advertising Agency New Business More stats 718
35 Ways To Start & Grow An Ad Agency More stats 607
How To Name Your Advertising Agency: Part Two More stats 596
How Small Advertising Agencies Can Win Big Clients More stats 587
How To Position An Advertising Agency – Part II More stats 496
Advertising Agencies: “Do Not Pitch” More stats 422
Advertising Agency Business Development & Cold Calling More stats 419
Which Social Media Strategy Is Best For Advertising Agency New Business? More stats 417
Finally, A Fcking Ad Agency Blog Worth Reading More stats 408

Is Your Advertising Agency New Business Invisible?

Peter · May 15, 2014 · Leave a Comment

Are Your New Business Programs Invisible?

How do your future clients find you… or not? Here are 28 rather basic questions you should be asking yourself — often: [Read more…] about Is Your Advertising Agency New Business Invisible?

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