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An Advertising Agency Survival Guide

Peter · May 16, 2022 · 3 Comments

The Advertising Agency Survival Guide. 2022 “Recession” Version.

Advertising Agency Survival GuideI am republishing and updating my pandemic Advertising Agency Survival Guide blog post. It was originally written in 2020 when we all realized that we were heading into some Covidland hell. At that time, The Association of National Advertisers, the ANA, passed the article along to its membership. Why am I modifying the article for 2022? Because I think (not alone here) that we are heading to some form of recession. Recessions are not great for advertising agencies as marketing is one of the first line items that clients cut from their budgets.

Note: While we are not sure if a recession is heading our way, we do know that company valuations are down and that is not a good thing for marketing budgets. The odds on their being that full-blown recession … This from Bloomberg.

The probability of a recession over the next 12 months is now 30%, the highest since 2020, according to the latest Bloomberg monthly survey of economists. That’s up slightly from 27.5% in April and double the odds economists predicted just three months ago.

This from ADWEEK on Sir Martin Sorrell:

S4 Capital issued its 2021 Annual Report this week and company executive chairman Martin Sorrell in his letter to shareholders strenuously sought to manage growth expectations given recent huge reversals on the macroeconomic front.

Sorrell said that events and circumstances have developed to create a “perfect storm” that will dampen the “strong bounce-back previously expected this year and over the horizon in 2023 the clouds look even darker.”

Sorrell noted that GDP forecasts have recently been cut by the IMF and others to 3.6% from 5% just six months ago. “Less robust economic growth is important as it’s one of the drivers of S4 Capital’s growth,” Sorrell cautioned.

At S4 Capital, Sorrell added, “we’ll trim our sails accordingly and won’t be blown off course. But navigation will as ever, be challenging.”

Tough Question. Will Your Advertising Agency Survive This New Recession?

Here is my educated take on how advertising agencies will survive the big dip and how they will make lifeforce happen. It is my take on an Advertising Agency Survival Guide.

Having gone through the 2007 – 2008 recession as an agency owner, I saw approximately one-third of advertising agencies shrivel. My current survival advice is based on my having navigated financial storms as well as recent deep conversations with small and medium-sized agencies. I did not choose to rush out these thoughts. I actually thought about my thoughts. LOL.

Plus, this article is not short and sweet. You will actually have to read all of it. OK, it is sweet.

Two Quick & Very Important Points.

How long will the shit-storm last? I am talking about the inevitable/impending reduction in client spending.

Like you, I have no clue when any semblance of normality will return. I have to assume it will. Plan accordingly.

Chamath Palihapitiya is one of my most respected “advisors”. He has said that companies should be able to adjust and make new plans to survive 36 months. 36! Yes.

He says, think like this is a form of depression. Whoa. Yikes. Are you ready?

This is what I do know… If you want to be in the top 1/3, you can’t lose all or even some marketing energy or brand awareness. Why make your voyage back to the land of happy clients too uphill?

You will get my marketing recommendations below. But first, the big question.

Will Your Advertising Agency Fail?

Here is what an advertising agency principle should be doing right now. I admit that this is generalized given the diversity of the types of advertising agencies. But generalized does not mean its not an effective how-to for virtually any agency.

First – Two Definitions

  1. “Advertising Agency”: This is my universal term for most types of communications marketing firms.
  2. “The Good Client”: A client is a company that has consistently used any form of advertising or digital marketing. In your case, it is a client that meets your target criteria (you have that, right) and you think would want to hire you.

OK, Advertising Agency… What Are You Going To Do About it?

I am going to be tough here. At least 30% of advertising agencies will fail or falter in the next twelve to eighteen months.

This post provides my take on how to survive. For the winners, how to set yourself up for growth.

6 Advertising Agency Pain Points – I Know You Know This. But, It Is Worth Restating.

  1. Your current and future clients are starting to freak out. This goes from their business perspective (increases in consumer debt, lower spending by their B2C or B2B customers, that supply chain pain) and their own worries about their life savings.
  2. Some current clients have already reduced or canceled advertising and project spend.
  3. Growing agency profitability has been getting more difficult.
  4. You could be too slow in managing your costs.
  5. Agencies, too many, are already poorly positioned, do not stand out, and worse, are unbelievably ignorable.
  6. Many prospective clients “probably” do not want to hear from you. Well, they might if you have the right messaging.

Advertising Agency Survival Guide Strategies

I know what I am talking about. I’ve won and lost. My advertising agency survived the 2007-2008 recession. My $30 million VC funded ActiveBuddy digital business did not survive the 2001 dot-com bust. Don’t feel bad for me, Microsoft eventually bought our technology.

Existing Client Opportunities

[Read more…] about An Advertising Agency Survival Guide

Free Google Marketing Tools (2022)

Peter · May 8, 2022 · Leave a Comment

Must Use Google Marketing Tools For Your Advertising Agency

free Google marketing toolsI love free. I love it when you can head over to a list of free Google marketing tools that will help you market your advertising agency. These tools and dozens more can be seen and loved on my Big Advertising Agency Resources List page.

Google Marketing Tools To Help Build Agency Insights

Google Scholar: Want to look smart? Google Scholar searches through thousands of research-oriented articles and emerging studies. It aims your search at articles, new ideas, books, abstracts, and court opinions. Results are from academics, professional societies, online repositories, universities, and other websites.

Google Trends. Chances are good that you are aware of Google Trends. This is a powerful tool to help you know what is hot and what is not in Google’s search universe. It is also a great tool to help you find the right (hot) subjects for your next blog post.

Google Alerts. Stay ahead of your client, a prospective client (as in category, brand, and people), and industry news by creating a list of Google Alerts. Frankly, this should be a primary business development tool. You want XYZ account, right. Then create an alert for any XYZ news.

Google Marketing Tools To Help Your Agency Improve Its Business Development Programs & Platforms

Google Online Marketing. Learn from the leader.

Google PageSpeed Insights. Do you know how fast your website download speed is and how its performance ranks against your competitive agencies? Here’s the drill. If your site takes too long to download, it will lose some traffic.

Google Analytics. You want to track your website right?

Google’s Mobile-Friendly Test. Here’s another very important test. If you are like me, over 20% of your website visitors are looking at y’all on a mobile device then you better make sure that they are digging how fast your website loads.

Free Google Marketing Tools For Advertising Itself

Advertising works. While your agency has a bunch of advertising options, clearly Google Ads should be considered. Usually, agencies will by relevant keywords like: “Dallas advertising agency” or “medical marketing ad agency”… but, there are some other options like buying an ad on “Trudy Hardy” —  go ahead and see what I mean.

Google Ads. Yes, your advertising agency can run ads for itself.

And…

The Peter Levitan Story. A very helpful blog. If I do say so myself.

 

11 B2B Email Marketing Statistics (2022)

Peter · April 19, 2022 · 4 Comments

Yup 11 B2B Email Marketing Statistics – A Sweet List Just For Your Advertising Agency Business Development Program

B2B email marketing statisticsI just got off a long business development planning call with an advertising agency in Canada. We spent a good deal of time discussing the value of building and running an advertising agency email newsletter. I have written about email newsletters before but just built a set of statistics that supports my email advice that your agency should think hard about getting that newsletter out there (if you have a newsletter, good for you), Bottom line = email marketing should be a key element of your business development program.

My email marketing statistics list is below. But, just for the hell of it, here are a couple of earlier email marketing blog posts. Worth a read.

  • Frozen emails and business development 
  • A marketing email program with personality
  • Should you use email marketing for ad agency new business?

My 11 B2B Email Marketing Statistics (2022)

  1. 81% of B2B marketers use email marketing newsletters for biz dev. (Content Marketing Institute, 2020)
  2. B2B marketers send email marketing newsletters every 25 days. (SuperOffice, 2020)
  3. 31% of B2B marketers use email to nurture leads. (Content Marketing Institute, 2020)
  4. 87% of B2B marketers say email is one of their top free organic distribution channels. (Content Marketing Institute, 2020)
  5. 90% of content marketers say email engagement is the top metric they track to measure content performance. (Content Marketing Institute, 2020)
  6. 89% of all B2B email campaigns are sent from a company name. (SuperOffice, 2020)
  7.  85% of marketers say they work with email marketing platforms. (Content Marketing Institute, 2020)
  8. The highest email click-through rate goes to the consulting services companies at 25%. (Constant Contact, 2021)
  9. Marketers who segment their campaigns see as much as a 760% increase in revenue. (Campaign Monitor, 2019)
  10. Over 80% of marketers said they’d rather give up social media than email marketing. (Litmus, 2020)
  11. YIKES!!!! You better be good at email marketing  – 306 billion to be exact. And this number is expected to reach 361 billion by the end of 2024. (Constant Contact 2022)

And Now – B2B Email Marketing Guidance

[Read more…] about 11 B2B Email Marketing Statistics (2022)

How To Create A Tactile Brand Experience

Peter · March 31, 2022 · 2 Comments

Yikes, What Is Tactile Brand Marketing? And What’s In It For My Advertising Agency? Hmm… Maybe It’s Making Sure You Are Unignorable.

tactile brand marketingOne of my core marketing mantras is that advertising agencies need to become unignorable. Unignorable means not being ignored. This sounds obvious but most advertising agency marketing is, unfortunately, ignorable. One, one, of the many ideas that I share with my advertising agency clients, is the idea of using tactile brand marketing. Well, I usually call it direct marketing (just like in the old days when you got something in the mail — paper-based mail that is).

In fact, I just got off a call with a Northeast agency where I pointed to one of my favorite paper-based tactile brand marketing tools — The UK Newspaper Club. Hey, I have written about the value of what the Newspaper Club offers in this blog post – Really, An Advertising Agency Newspaper? Peter, You Must Be Kidding. 

And Then Just Like That, I Got A Well-Done Lead Gen Email From PFL About, Yup, Tactile Brand Marketing.

It is worth reading the email below because it does a really good job of selling in the PFL pitch story. The email is short (thank you!!), concise, and drives you to a 1-minute sales video. A video that actually sells. Here is the email. And, go ahead and watch the video – and consider adding a tactile approach to your marketing. Think direct mail – like a zine, newspaper, or box – and how it breaks through the clutter of digital marketing. And, then do that fast & sweet & effective sales video.

Oh, before I show you the email and the video – maybe you want more ideas about becoming unignorable? You should. And, you should contact me. The Don did…

Ok, ta-da, the email…

tactile brand marketing

 

 

 

Campaign UK On Advertising Agency New Business

Peter · March 11, 2022 · Leave a Comment

Thanks… Campaign UK On Advertising Agency New Business Trends

advertising agency new businessMy brain perked up when I saw that Campaign UK was doing a podcast interview show about advertising agency new business, i.e., today’s business development environment and the good, bad and ugly of the client + agency search process.

Campaign’s podcast “Agency New-Business Trends & Super Bowl Ads” enlisted Greg Paull, principal of R3 Worldwide (…a global consultancy that offers marketers access to the expertise and services required to establish and administer effective multi-national agency engagements.) And Tracey Barber, global chief marketing officer of Havas Creative Group. They were joined by Campaign’s media editor Arvin Hickman to discuss agency new business trends. The Super Bowl discussion – meh.

I’ve taken bits of the interview, edited for brevity, and popped in my thoughts. Remember other than working closely with agencies on their business development plans, I wrote, just in case you missed it, The Levitan Pitch. Buy This Book. Win More Pitches.

More Pitches But Smaller and Smaller Accounts:

Greg: There were 58% more pitches this year, but only 9% more revenue. And I think that just sends the message to agencies that it’s becoming a fight for smaller and smaller pieces of an individual business. That’s a challenge for our agency’s work.

Marketers are increasingly looking at project-based assignments and that’s always a challenge for agencies that are quite used to this traditional AOR structure. So, they’re having to pivot a little bit in order to be able to cope with the way clients want to buy their services.

Peter’s Take: Nothing new or surprising here. The client-to-agency relationship pivot started to happen way back in the late 1990’s when we began to see the shift from the 15% media commission to fee based payments. One of my mega clients fired Saatchi one day within moments of a new marketing director parachuting in. He was both an asshole (the client’s mega airline was growing faster that its competitors and we had just won two EFFIE’s for strategic brilliance and he fired us at the ceremony’s dinner table). He then gave the $60 million business to Ogilvy because they were going to charge ½ of our the AOR commission.

OK, enough bitching. Yes, clients are wanting project-based relationships. It is then up to agency managment to leverage that project into more work. Easier said than done but if you give that assignment to a junior account manager or producer, worse untrained folks, I am not sure how you effectively grow that client. A Duh coming: growing an existing account is way more efficient than running after advertising agency new business from strangers.

More Projects Less AOR

Arvin: Can I just ask in terms of that trend of it becoming a bit more project-based? Are you noticing that a bit more on the Creative side versus the Media side or is that across the board?

Greg: Yeah. It’s been more on Creative than Media. And in fact, if you looked at the top 10 wins for last year, nine of them were global for Media. Only four of them are global for Creative, and that’s been a system trend that… Creative tends to be more piecemeal, clients are always looking for the best creativity they can and as a result, they’re more and more looking at project-based work.

Peter: Even if you are a ‘creative’ agency, make sure that the client loves your media and strategic planning. Make it an integral element of your deliverable even if you have to team up with a media specialist. ‘Creative’ is way too subjective.

Plus: It is easier to fire an artist than a scientist.

Just Say No To That Pitch

Arvin: Now one agency that many would argue isn’t having this whole dissatisfaction problem would be Havas Creative. Tracy had a lot of new business wins in the past year. What was the recipe for your success do you think? [Read more…] about Campaign UK On Advertising Agency New Business

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