CEO

Advertising Agency Coaches Are Pissing Me Off.

Peter · March 22, 2020 · Leave a Comment

$2,250 For A Group-Grope Agency Coaches Seminar? Huh? WTF!

One of my California ad agency clients passed on an advertising agency coaching seminar email solicitation. She pointed out that two of my advertising agency coaching competitors are charging $2,250 for agency managers to attend a group seminar on agency positioning.

Huh, I’m like, $2,250 to attend a group-grope seminar that could not conceivably recognize or focus on the very unique challenges confronting individual, as in very different, advertising agencies. I’m sorry about two things. 1) Any coach charging $2,250 for what I am sure is a mostly canned seminar (just an educated guess) and, 2) Exploiting today’s advertising agency marketplace in a very challenging environment. By the way, here is a bit of the sales copy:

Experience the confidence that comes with deep expertise

Orientation Week: April 20, 2020 / All course modules drop the week of April 27, 2020 / $2,250 per firm principal

OK, Back To Free.

Do you need confidence? I got that.

I’ve been advising and coaching my ad agency clients that they need to hug their best clients. Give some strategic thinking away. No obligation. Provide brilliant, market-relevant insights for free. Keep your client friends close.

Hugging. Here is my free offer. I’d love to talk with you about your current issues and, importantly, opportunities – for free / no obligation. We’ll do some scenario planning I know its tough out there – I have some rather strong ideas.

Want to move fast? Contact me here.

By the way, if you would rather spend the $2,250, let me know and I will pass you along.

Leverage My Real Market Experience.

I’ve lived through multiple advertising recessions (albeit lighter than this one) as a Fortune 100 account director and director of business development at Saatchi (New York & London); the CEO founder of two Internet start-ups and the owner of my own two-office advertising agency. Plus, I’ve custom coached over 100 advertising agencies.

SO — Take me up on my free offer. Let’s talk specifically about your agency (not in a mushy group format), its management, staffing, clients and growth potential. Use my brain and experience to help you to position your agency for long-term success. For free. I’m giving back. Zero obligation. Keep your $$$.

One more thing, if you are looking to reposition your agency, as in being specialized, something I think you need to be doing right now, here is a link to my very well-read post on advertising agency positioning.

Three Powerful Advertising Agency Quotes

Peter · February 19, 2020 · Leave a Comment

Here Are Three Advertising Agency Quotes To Help You Focus On Business Development

Mario Andretti

The first quote is from Mario Andretti. Andretti won races in Formula 1 (a world champion), NASCAR, IndyCar (three-time champion), and World Sportscar Championship. This is a serious dude. The quote is intended to kick you in your ass.

“If everything seems under control, you are just not going fast enough.”

Here is the deal. OK, one of the deals. Virtually every advertising agency will have one or more clients walk out the back door this year. The only way you counteract that inevitable loss is to work hard, work smart, act fast to get new clients coming in the front door.

General Eric Shinseki

This quote about embracing change is from the 34th Chief of Staff of the Army and four-star General Eric Shinseki.

“If you dislike change, you’re going to dislike irrelevance even more.”

I know I do not have to point out the speed of change in the advertising industry. What I am pointing out is that you better pay attention to change and be ready to act. Need an example? When your client asks about Tik Tok you better be able to have that conversation.

Peter Levitan

This advertising agency quote is from the most experienced business development consultant. Me.

“Advertising agency marketing programs have to be ‘unignorable’. This must be a primary agency objective. The alternative to unignorabilty is being ignored.”

I consider that one of my key jobs, when I work with my advertising agency clients, is to provide actionable and unignorable ideas and tactics that bring the agency’s brand positioning to life. I am not into pontificating. My goal is to help you make the agency stand out from the ever-growing competitive pack so that that the agency sells in its core sales proposition. And, if you do it right, you will become famous as well.

The Secrets of Advertising Agency Business Development

Peter · November 12, 2019 · 1 Comment

The Not So Secrets of Advertising Agency Business Development

Do you think that advertising agency business development is hard? Try getting featured on Spotify or on stage at Coachella or Carnegie Hall.

OK, so how do you get to Carnegie Hall? Well, you know the answer: Practice, Practice, Practice.

That really means having objectives, strategies, executions, assigned roles, timetables and analysis. In other words, a plan.

Back to practice because business development is a skill set that gets better over time.

The 10,000-Hour Rule

Here is a definition from Wikipedia of the 10,00-Hour rule as discussed in Malcolm Gladwell’s book, Outliers.

A common theme that appears throughout Outliers is the “10,000-Hour Rule”, based on a study by Anders Ericsson. Gladwell claims that greatness requires enormous time, using the source of The Beatles’ musical talents and Gates’ computer savvy as examples.

The Beatles performed live in Hamburg, Germany over 1,200 times from 1960 to 1964, amassing more than 10,000 hours of playing time, therefore meeting the 10,000-Hour Rule. Gladwell asserts that all of the time The Beatles spent performing shaped their talent and quotes Beatles’ biographer Phillip Norman as saying, “So by the time they returned to England from Hamburg, Germany, ‘they sounded like no one else. It was the making of them.’

Gates met the 10,000-Hour Rule when he gained access to a high school computer in 1968 at the age of 13, and spent 10,000 hours programming on it.

Is Your Advertising Agency Willing To Work (Hard) At Business Development?

If it isn’t, it will fail.

Try This Agency Road Map

Have a master business plan that is reviewed at least annually. The marketing environment, especially in advertising, is changing on a monthly basis. Know how you will make the big bucks and plan for it.
Have clear business development objectives. Not, “I want to work with Nike or Google.” Be real.
Have an in and outbound marketing plan. It must be an easy plan to follow and run – or you will join the 60% of advertising agencies that do not run their plan.
Your plan must be smart but not too complicated. Process rules here.
Be slavish to your agency’s brand positioning. Make it something clients want.
Have a business development leader that is 100% responsible for making sure the Biz Plan runs like clockwork. I suggest that for at least the first 6 months that it be the CEO or COO. She is a feet-to-the-fire person. If the top person isn’t committed to putting agency time and assets towards business development 24/7 – fuhgeddaboudit.
Biz Dev has to become part of agency culture. And, yes, it can be fun, too. Winning business because your plan is working is super fun.
Biz Dev must a job on your daily project list like every client job. You are your agency’s client. If you don’t support the program, then what you do for paying clients will not matter when you shut down.
If you have a dedicated (or part-time, for that matter) aim her or him at the sales target. Here is how to manage that process.
This is a pan-agency challenge. Distribute the workload to responsible people in the agency. Make it part of their compensation plan. If they don’t do their part – they are not rewarded for their client work. They are not going get a large bonus.
Be everywhere your future client looks for new agencies. This includes agency lists, directories, in web searches, award shows, etc. Where would you look for an advertising agency? Are you there?
Have a marketing calendar and be slavish to it.
And… Whatever you do, make sure it’s Unignorable. Boring sucks.

Go do it. From Mario Andretti: “If everything seems under control, you’re just not going fast enough.”

Don’t Go! Yet…

I have over 600 blog posts dedicated to you and your agency’s business development success. Check them out right here.

If you are in a hurry… email me – peter@peterlevitan.com

What Do Advertising Clients Want? I Asked A Real Mad Men Man

Peter · November 11, 2019 · Leave a Comment

I asked a real Mad Men man, a senior exec at the Association of National Advertisers, and a long-time playa in the industry, about the current state of the advertising industry. Most importantly, “what do advertising clients want?”

Here are some answers that should be digested and could impact your agency’s business strategy no matter your agency size. This is Part One of my interview. Stay tuned for Part Two.

Michael Donahue is a Senior Director at the ANA (check out their member list); he was a long term EVP at the 4A’s (their digital futurist) and EVP and board member at Saatchi & Saatchi Advertising Worldwide. He even invented the Creative Brief format that the 4A’s uses. Decent creds, huh?

He was also my boss for a while. Yes, I have some stories.

Peter: Let’s talk a little bit about the clients and what they’re looking for today from their advertising agency partners. What are the top, let’s just keep it simple, three marketing communications related pain points that marketers are experiencing today? Can you give us an overview of that? [Read more…] about What Do Advertising Clients Want? I Asked A Real Mad Men Man

The Advertising Agency CEO and Marketing Data Analytics

Peter · September 29, 2019 · 1 Comment

I recently had a couple of conversations about the increasing use of marketing data analytics in advertising, design and, of course, digital marketing.

A Big DUH!

The conversations led me to a DUH! A Duh! I am sure you are living through.

Data rules marketing these days (good or bad) given where we are in 2019 marketing. But, these conversations also delivered agency warning signs – and an opportunity.

The opportunity? Agency CEO’s and managers better learn how to use and discuss marketing and advertising data analytics with their current and future clients. I mean, really be able to sound smart.

I’ll tell you how below. But first, some marketing data analysis related insights from people who talk with clients all day long.

1. The Association of National Advertisers

Michael Donahue of The Association of National Advertisers pointed out that every size agency must make the use of advertising data analytics an integral part of their work. Period.

2. Ad Age

Lindsey Slaby in my recent post, “Ad Age Small Agency Podcast”, said the following — followed by my thoughts:

Lindsey: So we need to have the people at the top of some of those agencies that understand what data and analytics really means. It’s not putting one person in a corner to go work on this. Right? So I think that consultancies have really learned, and they’ve always played a part in looking more at the business in terms of revenue and bottom-line profitability, and they get in there and they have access to that information, and now they’re simply saying, “Well, now that we know all this about your consumer, which is so important, and the data, and what they’re listening, and what they’re talking to, and what they want from us, we would like to connect that to the actual advertising and create a benefit station.” And that makes sense to me.

PL Thoughts: The main point here is that in many agencies, especially in ‘creative/full-service’ agencies, management and staff do not fully understand a client’s complicated/complex sales spectrum. Much of today’s sales process is rooted in understanding, processing and leveraging consumer and market data. Unfortunately, in many agencies, data management has been relegated to a back-room function. Because of this, we have a bunch of agency leadership that simply is not schooled in data management and therefore in understanding the entire sales funnel.

Consultancies get this and deliver on the deliverable that they, and their MBA-fueled staff, are schooled in sales-oriented, high ROI solutions.

Agencies that rest on the singular idea that they deliver cool creative and a barrage of content ideas is not a very strong, stand-alone concept.

The Solution: Go To Columbia, Wharton Or Columbia

I am sure that sitting in the corner office, or even out in the sea of open office desks is not where you will get an in-depth understanding of data analytics. I think that this is a subject for proactive agency management. I know that the new consultancies eating big agency lunches get this.

Here is a good idea… Three online schools offer courses in marketing analytics. YO CEO: Why not take one of these courses and you can then tell your clients, future clients, and staff, that you now seriously get marketing analytics.

Head over to edX and see what Columbia, Wharton and Berkeley offer.