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Sir Martin Sorrell And Ad Age

Peter · April 19, 2020 · 1 Comment

Sir Martin Sorrell And Ad Age On The Coronavirus Advertising Market

Sir Martin Sorrell and Ad AgeYikes. So much to listen to and watch. A couple of days ago I watched an Ad Age interview by Senior Editor Jeanine Poggi and Sir Martin Sorrell. Sorrell was an early player at Saatchi & Saatchi, the founder of WPP and now runs S4 Capital. S4 is his new “agency”  The strapline = “A Communications Business For The New Marketing Age”.

Need to hear from a smarter dude…. FAHGETABOUTIT.

Let’s start with a quote. Read on past this. But, start here. Do you ask clients to spend more during a “recession”? from Sir Martin:

Well listen, the traditional agency response is spend, spend, spend, you know?

They quote statistics. I think my former colleagues are quoting a statistic, 84% of consumers will be watching carefully or will appreciate those companies that behave well during… Well look, everybody’s going to behave well. Everybody right-mindedly will behave well. But it’s going to be a good thing to spend, spend, spend.

That’s nonsense.

The Ad Age interview is a 45-minute video and you can see it at the bottom. I had the key bits transcribed and include what I think are the important points from the perspective of an industry leader – in today’s ad market. Read on, especially about the critical to most agencies – question…

“What should you say to clients about their coronavirus advertising budget?”

Here you go. Note that I edited the interview for brevity and clarity.

 Sir Martin Sorrell On The 2020 Market

Martin Sorrell:

Generally, it will be very difficult in Q2. I think we’ll see a recovery from lower levels in Q3, and then into Q4 it’ll get better. As we go into 2021 I think things will get better. There are things that will knock us off course, but I think generally…

On Digital

Martin Sorrell:

And S4  is a purely digital business. We’re totally focused on that holy trinity of first-party data, digital lab recognizing content, and programmatic, and we’re in the sweet spot.

I mean what we are seeing at the moment, even with the cuts in advertising budgets, shifts in money into digital.

And the digital platforms, the six big ones, Google, Facebook, Amazon, Tencent, Alibaba and TicTok, are in my view going to get stronger and stronger. They may have some problems around small businesses because that’s the part of the economy that’s going to be hardest hit by these in the liquidity issues. But once we get through Q2 and Q3, those platforms are going to be even stronger in the future, driven by data as well.

I mean, the first-party data is going to become more important, and third party cookies have been nixed or will be nixed over the next two years by Google.

On Advertising Spending Now – Do It? Or, Nonsense?

Jeanine Poggi:

And I have a question from Toby Jarvis on Facebook: How are you persuading your clients to continue advertising, especially since people are watching TV and online more than ever? And I want to add to that question, should advertisers keep advertising during this time? Should marketers still be advertising right now?

Martin Sorrell:

Well listen, the traditional agency response is spend, spend, spend, you know?

They quote statistics. I think my former colleagues are quoting a statistic, 84% of consumers will be watching carefully or will appreciate those companies that behave well during… Well look, everybody’s going to behave well. Everybody right-mindedly will behave well. But it’s going to be a good thing to spend, spend, spend.

That’s nonsense.

When companies are facing existential crises in Q2, when they are not sure that they will have enough money to survive, it’s ridiculous, and I would put it as strongly as that, to say “spend, spend, spend.” That’s nonsense.

It’s right to say that, for example, the tech companies who have budgets that were built around say sporting events around Tokyo 2020, or Euro 2020, or the Premier League… they should divert that spending to doing good to the purpose-driven campaigns.

On Altruistic Advertising

Martin Sorrell:

But those campaigns should be of highly practical altruistic purpose. They should be focused on equipment, on vaccine development, on therapy development, on supporting those on the front line in the NHS in the UK, or doctors or nurses, or whatever to be. It shouldn’t be self-serving.

And I think to suggest that spend, spend, spending is the answer, is really ridiculous. So the answer to this question, I think, is that you have to encourage clients to deploy their resources more effectively in the way that I outlined.

The tech companies up until now have held their budgets in our experience, some actually… Amazon hits a new high on the stock exchange, Netflix, it’s a new high. We are seeing budgets being expanded with those companies that have been positively affected. Obviously, travel and tourism would be the other end of the spectrum, but the tech companies have diverted money from those sporting events that I mentioned, for example, to doing good and purpose campaigns. We’re also starting to see some postponement, I think, by tech companies from half one into half two, because they count spend all that money, all those budgets, and they’re seeing some pressure on their own advertising revenues as the SMBs come under pressure. I think we’ll see that in the platform results as we get into them in Q2, as they report on Q1 and talk about Q2 and beyond. We’ll see the SMBs are being put under extreme pressure.

On What’s Next? TV? Nah.

Martin Sorrell:

So I think what we’re saying to clients is, “Understand that you may have to cut. But, move money into digital because that’s more effective.”

I think we’re seeing a heavy increase in streaming, not just at Netflix, but at the competitors like a Disney+, you see the Disney+ subscription figures, which are huge. Must be one of the most successful new product launches for a long period of time.

All these streaming devices will put pressure on linear TV, along with the switch to digital. And I think that’s the… Not used to be the $64,000 question, as to what is going to happen to linear TV. I think we see continued compression there, and not quite as high.

I remember I did a session at CES with Bill Konigsberg of Horizon, who runs the most successful independent media agency in America. It’s number three in the market after Publicist and Omnicom.

I remember him saying at CES that he thought some of the dayparts would be down by 45%, and that was before C-19.

I think there will be continued pressure on linear TV, and again, is it going to be as bad as what happened to newspapers and magazines? No. It will be better than that, but I think there will be continued pressure of some significant degree.

On The Big Digital Shift

Martin Sorrell:

So there is this change that we’re seeing, and just to amplify a little bit, as we come out of this, as we come into Q4 and 2021, three things are going to happen.

Consumers are going to switch even faster to digital.

They will learn to educate their kids, buy online, communicate with one another on social on video, whatever it happens to be, during C-19.

And we’re going to see media owners switch to digital even faster as well.

The Ad Age Interview

Got 45 minutes? Here you go. Oh, LOL, tell me what the “Maltese Falcon” looking thing is on Sorrel’s left.

So, what are you telling your clients to spend? And, on what?

A Coronavirus Ad Agency Business Plan

Peter · April 8, 2020 · Leave a Comment

A Coronavirus Ad Agency Business, Marketing, and Personal Plan

A Coronavirus Ad Agency Business PlanNoah Kagan and my thinking on your coronavirus ad agency business plan.

You know who I am, right? Regardless, here is my Advertising Agency Survival Guide. Please read and make adjustments to how you run your agency. I want you to view the video below so my guide will open up in a new window.

Next, I am going to continue to write about what I think you should be doing. Yes, I admit it, I know what I am talking about. Plus, maybe, more importantly, I know WHO knows what THEY are talking about. Like the video below from Noah Kagan – AppSumo guy.

Do you know Noah Kagan? He is the Chief Sumo at Sumo Group — where he helps entrepreneurs kick more ass. Before that, he was employee #30 at Facebook,  #4 at Mint, and worked at Intel.

Key Noah Kagan Coronavirus Ad Agency Business Plan Advice – Important Stuff

This one from me… I think that anyone over 55 should go mostly cash. I mean, what part of this economy is going to spring back in the next 12 to 24 months? OK, maybe DTC, oil, three retailers, three airlines, Uber, online learning… + Companies with mucho cash.

Watch your costs. This is the only thing that you can control. Make the necessary cuts early.

Market your ad agency. More blog posts, more insight-oriented content, PPC ads. How about some research in your expert categories?

Partner. Maybe even buy a cheap but smart small agency that adds to your overall offer. Are you “full service”? if so, get really full service and buy a PPC agency.

Help your clients with their payments before they cut you off.

Now, The Video, Recession Proof Business Strategies

Noah’s Main Points. My Interpretation.

Pay very close attention to your revenues and adjust your net income. Every 7 days.

Look at your agency website traffic and conversion rates, email signups (you have an email program (right?) and whatever you track. Pay attention to your brand.

Market your agency. Keep at it. But, be cool about it. No sales pressure. Insights, show empathy, please.

Have 20 months of capital for business. 12 months personal (at least). Look, I know that having cash is hard for some people. Like, you need to live. But, I am putting my pessimistic hat on. If we are about to go into a depression rather than a recession… be ready. I do not want to be a downer. But, this is the advice I give to my kids too.

And, Please Talk To Me

Remember the.. Advertising Agency Survival Guide.

Advertising Agency Coaches Are Pissing Me Off.

Peter · March 22, 2020 · Leave a Comment

$2,250 For A Group-Grope Agency Coaches Seminar? Huh? WTF!

One of my California ad agency clients passed on an advertising agency coaching seminar email solicitation. She pointed out that two of my advertising agency coaching competitors are charging $2,250 for agency managers to attend a group seminar on agency positioning.

Huh, I’m like, $2,250 to attend a group-grope seminar that could not conceivably recognize or focus on the very unique challenges confronting individual, as in very different, advertising agencies. I’m sorry about two things. 1) Any coach charging $2,250 for what I am sure is a mostly canned seminar (just an educated guess) and, 2) Exploiting today’s advertising agency marketplace in a very challenging environment. By the way, here is a bit of the sales copy:

Experience the confidence that comes with deep expertise

Orientation Week: April 20, 2020 / All course modules drop the week of April 27, 2020 / $2,250 per firm principal

OK, Back To Free.

Do you need confidence? I got that.

I’ve been advising and coaching my ad agency clients that they need to hug their best clients. Give some strategic thinking away. No obligation. Provide brilliant, market-relevant insights for free. Keep your client friends close.

Hugging. Here is my free offer. I’d love to talk with you about your current issues and, importantly, opportunities – for free / no obligation. We’ll do some scenario planning I know its tough out there – I have some rather strong ideas.

Want to move fast? Contact me here.

By the way, if you would rather spend the $2,250, let me know and I will pass you along.

Leverage My Real Market Experience.

I’ve lived through multiple advertising recessions (albeit lighter than this one) as a Fortune 100 account director and director of business development at Saatchi (New York & London); the CEO founder of two Internet start-ups and the owner of my own two-office advertising agency. Plus, I’ve custom coached over 100 advertising agencies.

SO — Take me up on my free offer. Let’s talk specifically about your agency (not in a mushy group format), its management, staffing, clients and growth potential. Use my brain and experience to help you to position your agency for long-term success. For free. I’m giving back. Zero obligation. Keep your $$$.

One more thing, if you are looking to reposition your agency, as in being specialized, something I think you need to be doing right now, here is a link to my very well-read post on advertising agency positioning.

Three Powerful Advertising Agency Quotes

Peter · February 19, 2020 · Leave a Comment

Here Are Three Advertising Agency Quotes To Help You Focus On Business Development

Mario Andretti

The first quote is from Mario Andretti. Andretti won races in Formula 1 (a world champion), NASCAR, IndyCar (three-time champion), and World Sportscar Championship. This is a serious dude. The quote is intended to kick you in your ass.

“If everything seems under control, you are just not going fast enough.”

Here is the deal. OK, one of the deals. Virtually every advertising agency will have one or more clients walk out the back door this year. The only way you counteract that inevitable loss is to work hard, work smart, act fast to get new clients coming in the front door.

General Eric Shinseki

This quote about embracing change is from the 34th Chief of Staff of the Army and four-star General Eric Shinseki.

“If you dislike change, you’re going to dislike irrelevance even more.”

I know I do not have to point out the speed of change in the advertising industry. What I am pointing out is that you better pay attention to change and be ready to act. Need an example? When your client asks about Tik Tok you better be able to have that conversation.

Peter Levitan

This advertising agency quote is from the most experienced business development consultant. Me.

“Advertising agency marketing programs have to be ‘unignorable’. This must be a primary agency objective. The alternative to unignorabilty is being ignored.”

I consider that one of my key jobs, when I work with my advertising agency clients, is to provide actionable and unignorable ideas and tactics that bring the agency’s brand positioning to life. I am not into pontificating. My goal is to help you make the agency stand out from the ever-growing competitive pack so that that the agency sells in its core sales proposition. And, if you do it right, you will become famous as well.

 

The Secrets of Advertising Agency Business Development

Peter · November 12, 2019 · 1 Comment

The Not So Secrets of Advertising Agency Business Development

Screen Shot 2017-07-06 at 5.02.10 PMDo you think that advertising agency business development is hard? Try getting featured on Spotify or on stage at Coachella or Carnegie Hall.

OK, so how do you get to Carnegie Hall? Well, you know the answer: Practice, Practice, Practice.

That really means having objectives, strategies, executions, assigned roles, timetables and analysis. In other words, a plan.

Back to practice because business development is a skill set that gets better over time.

The 10,000-Hour Rule

Here is a definition from Wikipedia of the 10,00-Hour rule as discussed in Malcolm Gladwell’s book, Outliers.

A common theme that appears throughout Outliers is the “10,000-Hour Rule”, based on a study by Anders Ericsson. Gladwell claims that greatness requires enormous time, using the source of The Beatles’ musical talents and Gates’ computer savvy as examples.

The Beatles performed live in Hamburg, Germany over 1,200 times from 1960 to 1964, amassing more than 10,000 hours of playing time, therefore meeting the 10,000-Hour Rule. Gladwell asserts that all of the time The Beatles spent performing shaped their talent and quotes Beatles’ biographer Phillip Norman as saying, “So by the time they returned to England from Hamburg, Germany, ‘they sounded like no one else. It was the making of them.’

Gates met the 10,000-Hour Rule when he gained access to a high school computer in 1968 at the age of 13, and spent 10,000 hours programming on it.

Is Your Advertising Agency Willing To Work (Hard) At Business Development?

If it isn’t, it will fail.

Try This Agency Road Map

  1. Have a master business plan that is reviewed at least annually. The marketing environment, especially in advertising, is changing on a monthly basis. Know how you will make the big bucks and plan for it.
  2. Have clear business development objectives. Not, “I want to work with Nike or Google.” Be real.
  3. Have an in and outbound marketing plan. It must be an easy plan to follow and run – or you will join the 60% of advertising agencies that do not run their plan.
  4. Your plan must be smart but not too complicated. Process rules here.
  5. Be slavish to your agency’s brand positioning. Make it something clients want.
  6. Have a business development leader that is 100% responsible for making sure the Biz Plan runs like clockwork. I suggest that for at least the first 6 months that it be the CEO or COO. She is a feet-to-the-fire person. If the top person isn’t committed to putting agency time and assets towards business development 24/7 – fuhgeddaboudit.
  7. Biz Dev has to become part of agency culture. And, yes, it can be fun, too. Winning business because your plan is working is super fun.
  8. Biz Dev must a job on your daily project list like every client job. You are your agency’s client. If you don’t support the program, then what you do for paying clients will not matter when you shut down.
  9. If you have a dedicated (or part-time, for that matter) aim her or him at the sales target. Here is how to manage that process.
  10. This is a pan-agency challenge. Distribute the workload to responsible people in the agency. Make it part of their compensation plan. If they don’t do their part – they are not rewarded for their client work. They are not going get a large bonus.
  11. Be everywhere your future client looks for new agencies. This includes agency lists, directories, in web searches, award shows, etc. Where would you look for an advertising agency? Are you there?
  12. Have a marketing calendar and be slavish to it.
  13. And… Whatever you do, make sure it’s Unignorable. Boring sucks.

Go do it. From Mario Andretti: “If everything seems under control, you’re just not going fast enough.”

Don’t Go! Yet…

I have over 600 blog posts dedicated to you and your agency’s business development success. Check them out right here.

If you are in a hurry… email me – peter@peterlevitan.com

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