branding

OOO The Critical Facebook and Instagram Mistake

Peter · October 17, 2021 · Leave a Comment

AH. The Big & Critical Facebook and Instagram Mistake.

I’ve been writing for PetaPixel, a leading photography website with over 7,000,000 page views per month. Here is an article I wrote that I think should be of value, as a thought-starter, for people in the advertising business. Frankly, I see advertising agencies and their clients relying way too much on Facebook and Instagram. That’s why I wrote Don’t Make the Critical Facebook and Instagram Mistake. You can see my PetaPixel work here.

OK, Stop The Mistakes

I have a good friend that uses Facebook as his photography business’s digital platform. I have multiple friends that use Instagram as their portfolio. This also goes for, yes to a lesser degree, using Behance, Tumbler, Model Mayhem, Imgur, and Flickr as a portfolio destination.

The primary issue for all these websites is that you do not own or control them. You are loaning your work to them and must abide by their rules and regulations. And future business model.

Oops

Both Instagram and Facebook recently went down for hours. This meant that beyond not being able to look at photos of your friends’ kids, if your photography world counted on either of these sites, your business and portfolio went down too. It’s like you did not exist. This was painful for millions of businesses, many of which only use Facebook as their business information website. I’d imagine that millions of dollars of sales were lost that day.

While this event was a Facebook server issue, are you sure that Facebook and Instagram, as we know them today, will be here in their current formats forever?

Forever, as in the place that you want to show your work – forever?

Remember Myspace?

For a few years, Myspace was the ultimate destination for musicians to share their work and build reputations. From 2005 to 2008 it was the largest social media site.

Popular musicians like Arctic Monkeys and Calvin Harris made their names on Myspace. Unfortunately trusting Myspace turned out to be a rather bad idea. From a Myspace press release:

As a result of a server migration project, any photos, videos and audio files you uploaded more than three years ago may no longer be available on or from Myspace. We apologize for the inconvenience.

“Inconvenience.” Really?

At that time, CNN reported that “Andy Baio, a tech expert and former chief technology officer of crowdfunding platform Kickstarter, warned that the music of up to up 14 million artists may have been lost.”

Own Your Work

Other than morality issues, I am sure that having your work on Facebook and Instagram is a good idea. Each platform reaches zillions and, in the case of Instagram, is known as a photography destination. Plus, you get the dopamine hit from all those cherished ‘likes.’

However, trusting these third-party platforms as your primary and forever marketing resource is a BAD idea.

I’ll state the obvious. Add your own website to your marketing mix. Yes, I know that this is obvious. However, in the case of Instagram, too many photographers trust it as their little photo universe. They may have a real website, but because they view updating as a pain in the rear, they do not keep it updated. Updating is in the eye of the beholder. Do you really have to show every photograph you take? Editing is a good thing.

A side note related to marketing: both of these sites are trending older. If reaching the under-35 crowd is important, you might be missing a sizable audience.

Your Partners Include Mark Zuckerberg

Advertising Agency Podcast Strategy That Cannot Be Ignored

Peter · February 14, 2021 · Leave a Comment

You Will Need An Unignorable Advertising Agency Podcast Strategy

I recently wrote a white paper on how to create a successful advertising agency podcast. “9 Unignorable Reasons Why Your Advertising Agency Should Not Podcast” covers learning from my 15-year podcast marketing journey and provides the pros and cons of podcasting. Even better, the doc is designed to guide you through an advertising agency podcast strategy that will deliver a must-listen-to podcast show. Here is how I start the 3,000-word white paper:

What’s Up With Podcasting?

I recorded my first podcast in 2007 when I owned the Portland advertising agency Citrus. After recording 18 shows, I gave up.

Why did I give up? It was just too early in the podcasting wilderness to put the time and effort into the show. I had great conversations with an editor of ADWEEK Magazine about the future of digital marketing and the growing power of Google as an ad platform (she was right); a business development guru that grew Saatchi & Saatchi Advertising Worldwide, and two with the father of podcasting itself. You can hear a couple of those early interviews in my current podcast series “Advertising Stories”.

I recently gave up again.

I just ended my latest podcasting series. Why? Last June I had a plan to test a series of podcasts to see if this audio platform, which has grown exponentially since 2007, could drive my awareness and leads to my advertising agency business development consultancy. My plan was to record 40 shows between May and December 2020. These are really good interviews with cool, smart advertising people from New York to New Delhi… and I am a good interviewer. But, despite doing lots of things right, I have seen no appreciable business gain from all of this work. Some pain, no gain.

Which brings me to this instructive missive.

OK, that was the intro. You can get the white paper by subscribing to my occasional email newsletter (see the links on this page) or by contacting me at peter@peterlevitan.com

A Winning Advertising Agency Podcast Strategy – How To Be Unignorable

In the last section of my advertising agency podcast recommendations doc, after my take on some “how-tos”, I discuss how to create a podcast that is well-targeted and will be hard to ignore. I stress hard to ignore (by your cherished target market) because the list below covers the things that you will undoubtedly compete with for your future client’s work-life attention and time:

The client’s actual 8 to 7 management and marketing job.
72 daily emails.
All the incoming biz dev messaging coming in from your advertising agency competitors that are vying for the same client’s attention.
Facebook.
LinkedIn.
Instagram.
YouTube.
TikTok.
SMS text messages from Gary Vaynerchuk.
Clubhouse. Yikes, now Clubhouse.
And, a world of a zillion general podcasts from small players like The New York Times, Campaign Magazine, and NPR. Even worse, you will not be alone in the growing world of 30 to 60-minute marketing and advertising agency podcasts.

How To Get Loved? Here Is A Sample Advertising Agency Podcast Creative Brief

Just Write An Advertising Book, Please

Peter · January 21, 2021 · Leave a Comment

That’s Right… Write An Advertising Book.

I want you to write an advertising book. For your personal brand and your agency’s branding. And to help y’all become unignorable. How so?

I have spoken at big conferences (as in how to write a book at Hubspot – plus remember to take off the lanyard thing), been interviewed on lots of podcasts, occasionally make it into an ADWEEK article. Why? Because I wrote this book. Books beget authority. Proof that you actually give a shit, know something, and can actually write.

That said, the biggest benefit…? The book has generated business leads that have resulted in thousands in business $ for my ad agency consultancy.

Between direct business, I also make moolah from Amazon – well, a tiny bit but it paid for the book itself. Here is an email I just got from Amazon.

This royalty payment notification is for Kindle Direct Publishing (KDP) sales recorded in the Kindle Store. Payment will be made to your bank account and should appear in your available balance within 2 to 5 business days after the Payment Date. Details of the payment will be available on the Payment Report.

More Books?

Yup. I also wrote “Boomercide: From Woodstock To Suicide” and two photo books, Potlandia and Jointlandia on the early days of the cannabis industry. That’s one of the photos of a 2013 product above. From the days before big business and package designers got involved.

And, I am updating my thinking about how to build the world’s best sales presentation & pitch by writing about the ‘good, bad, and ugly’ in the world of virtual meetings. Oh, and a book about how to be a great agency account manager.

Frankly, not enough advertising agencies write an advertising book. Even a digital agency deep into data can write a book. This does not have to be hard, or big, or long. Just look at what Austin Kleon did with the writing and design o “Steal Like An Artist.”

Need ideas for a book and how to use it for business development? Give me a shout.

The Advertising Agency Website Walrus Style

Peter · December 3, 2020 · Leave a Comment

An EY Podcast Just Asked Me “What Is Missing From The Advertising Industry Today.” I Said Creativity. Ya Know, Ideas That Grab Attention And Move People. I See This Missing Link Also Running Rampant In The Advertising Agency Website Ocean. Then I Found Walrus.

I am feeling ranty these days. And, have this particular rant that I often repeat to my agency clients… GET UNIGNORABLE. The amount of sameness in the world of the advertising agency website world is numbing. This is a bad thing since prospective clients do most of their agency selection before they ever pick up the phone.

Welcome To The Walrus Advertising Agency Website.

Since New York’s award-winning agency (important awards) walks the creative talk and is in fact unignorable… I’ll just go fast here.

So, what works for Walrus?

What you first read when you look them up – as in their Google snippet = “World famous creative shop located in Union Square New York City. Where clients go to get rich, ideas go to get famous, and bivalves go to get devoured.” Different + benefit-driven and what other agency mentions clams?
The Home Page has a talking Walrus. Cute. It works as a branding element and a very fast way to get you to ask, WTF?
Need more info? The social-style information links on the bottom of the page take you to the Walrus Facebook, Twitter, Instagram, Medium accounts, and an email thingy. Walrus does not need the endless number of website pages to tell you who they are.
Walrus is all about the work. Human, funny and, oh so not data-crazed, yadda yadda sameness… the advertising you see for brands that most other agencies world kill for is smart. Did I say funny? Like Walrus’ ads get a viewer to stop and watch, listen absorb. These ‘ads’ will also get the attention of the right clients. It’s kinda good for agencies to know what type of clients they want.

The Unignorable Walrus Thing.

The Walrus vibe is cool and interesting and, repeating myself, gets the attention of the right client. I am thinking that this means a client looking for strategic / creative brains.

I am not alone in preaching that advertising, digital PR, you name it agencies, need to get a bit specialist to make it in 2021. I talk about ad agency positionings here. I also say that trying to be known as a ‘creative’ agency isn’t easy. Creativity is very subjective. That said, the right client for Walrus will find them and will dig the creativity and want some of that. It is called mating. Mating requires a bit of unignorability.

OK, OK, I Know You Want To Know How Walrus’ Mate.

I had to find out. So, I went to How Stuff Works. Here you go…

The remaining females congregate on the ice pack and prepare to be entertained by the males in the water. One or two males generally perform for each congregation of roughly 23 females — presenting a series of vocalizations both above and below water. Here, the males’ pharyngeal muscles (near the throat) come in handy both as flotation devices and as amplifiers. The males simply inflate the pouches to remain upright in the water and begin to serenade.

If you woulld like to see another unignorable advertising agency website (from 2011), check out how BooneOakly used YouTube.

Oh, did this work? 1,372,449 views so far.

A New Business Plan For An Advertising Agency

Peter · October 15, 2020 · Leave a Comment

An Advertising Agency Business Plan Thought Starter.

Ten years ago I was the owner and CEO of Citrus, a Portland and Bend Oregon advertising and digital agency. Just so you get the picture, our clients included AOR work for Nike; the Montana Lottery; Harrah’s; Providence Health & Services (5 states), and lots more. As you will see below, I knew that we needed to change our approach to the business. We needed a new advertising agency business plan. A radical shift from what was starting to look like a way too traditional advertising agency business model. My team and I looked at different approaches and ultimately, I determined that I (that means me) did not want to make the required revisions. At that point, I decided to craft the agency for sale. I wrote about how I sold the agency in my 57-page PDF, “How To Sell An Advertising Agency.” Links to it are on this page.

2020. Is It Time For You To Invent A New Business Plan?

I talk to lots of advertising agencies. Many are looking very hard at how to reinvent their agency. This is driven by ongoing factors like waves of recessions; clients asking for more and more for less money; lower profits; unhappy and overworked staff and, of course, the results of the pandemic. I talked yesterday with a New York agency buddy that is shutting down his office, asking his landlord for rent concessions, and will go full-time virtual. He is not alone. Again, in many cases, the need for a new business plan is being forced on agency leaders. Being forced is OK. Not changing is not OK.

Back to my past as one model for the future.

10/12/10: Twas Time For A New Business Plan

Before I sold my Portland agency, I spent some time thinking through what a new, an evolutionary, a smarter, competitive, and higher profit advertising agency business plan might look like. Simply put, how could we make more money? This is what I was thinking a few years ago.

I think that my thought process at that time might help you think hard about your agency’s business plan.

A bit of background. Citrus was a successful Northwest agency. We had offices in Portland and Bend, Oregon. Our clients included Nike (we were an AOR agency for major league baseball and college sports); Oregon State Football, Harrah’s Las Vegas; Wildhorse (a large Oregon casino); the Montana Lottery; LegalZoom; a couple of major west coast banks and Providence Health and Services (a multi-state hospital and healthcare company) and a range of leisure accounts.

Background

I bought the majority share of Oregon’s full-service advertising agency Ralston Group in 2002. I had just left being CEO of ActiveBuddy, a serious natural language company that proceeded Siri and Alexa. It was time for me to get out of New York and get some fresh air. Over the course of the next 8 years, we bought Portland’s Citrus, renamed the agency, and grew our account base across the USA.

However, by 2008, after the horrible recession, clients driving down profits, the increase of workload from digital and social media, the increasing cost of running a marketing company (ala healthcare costs), I decided that we had to either reinvent the agency or I’d move on.

The Birth Of “Portland”

Ok, what should we do? I needed to reinvent the agency via a new advertising agency business plan to be more competitive; leaner; more nimble; lower cost; and NEW. As in, new and improved to get the attention of more of the high-profit clients we wanted.

Here is the document, the 2010 think-piece that I used to help guide me. I hope you find it, um, maybe inspiring.

My 2010 Plan – A New Agency Model: Food-For-Thought For Your Agency

Citrus needs to change.

The agency industry (especially full-service agencies) knows it must explore new business models. The old 15% commission + 16.5% mark-up is so long gone. Plus, we know that finding a way for clients to pay up for “big ideas” is difficult.

Within this context, clients are confronted by fast-paced changes, are skittish and are understaffed. Media options have grown exponentially, clients are asking for program metrics, they need smart digital solutions, can’t figure out how to manage integration and do not fully understand social marketing. They still want big ideas but want all of this for less. All of this is compounded by the view that “agencies” are costly and inefficient. Many prospects don’t even want to take our calls.

To further compound the issues, a sea of agency industry sameness and lack of clear brand and service differentiation confronts us. It is very difficult for small full-service agencies to stand out from the crowd. Defining a unique and focused agency brand for a non-specialist agency isn’t easy.

Citrus shares these issues and at present does not have a clear and compelling brand story. We have our “Move” positioning but we need to express this beyond just words.

There must be a new way.

An idea…Move To Small + Smart.

In my mind, a Small + Smart Citrus is the smartest customized agency in the world.