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Advertising Agency Interpersonal Chemistry

Peter · July 30, 2020 · Leave a Comment

Smile: Interpersonal Chemistry Is A Critical Factor In Winning New Advertising Accounts

I am updating a previous post about interpersonal chemistry. Why? Over and over and over again I hear that building and having interpersonal chemistry with an advertising agency new business prospect is the make or break element of a hopefully budding new business relationship. So, I’ll get to the point. How can you proactively build and grow advertising agency interpersonal chemistry?

Allow me to frame the conversation via a quote from the article “IInterpersonal Chemistry in Friendships and Romantic Relationships” care of Interpersona | An International Journal on Personal Relationships. To get things rolling, here is a primary quote about relationships:

Friendship Chemistry Reciprocal Candor

The most frequently mentioned quality of friendship chemistry was reciprocal candor, which referred to open and meaningful communication. Three subcategories emerged within this group including (in order of most to least common): Ease of interaction, sharing a deep connection, and predictability. As some male participants described, “Conversation just flows naturally” and “There are no awkward silences”; “Chemistry is when there is a spark or understanding that makes the relationship easy”; and “Chemistry in friends goes beyond just being an acquaintance. It’s like you are connected. Everything makes sense. Everything fits.”

Isn’t this what you want to happen in a new business meeting?

You Probably Look Like The Next Agency

Chances are good that you will be up against look-alike agencies. You all probably share similar attributes, skills, and histories. You might even be wearing the same Armani suit or Tory Burch shoes or, today, tee-shirt.

Because of this, the ultimate selection factor is often based on personal vibes. The client wants to feel comfortable with and inspired by the agency’s culture and people. They are looking for a dedicated partner who will care as much about their business as they do. They want a confident agency that looks, acts, and feels right.

I can’t stress the chemistry thing enough. Here is what Avidan Strategies’ 2012 survey of agency search consultants revealed:

“Practically every consultant, or 96% of the sample, pointed to “chemistry” as the key factor for winning. But what exactly is chemistry? Generally speaking, it is simpatico between the client and agency teams.”

So while you are thinking about how to express your agency’s core skills and style, remember that how you express who you are could be the make or break part of your pitch. I’ll talk more about chemistry later. But it is imperative that you keep personal chemistry in mind as you start to think through what this client really wants.

A Quickie On Online Video Meetings

As the author of a book on presentations and pitches, I have been asked about how to make an online video meeting work harder. I am going to write in detail about this but here are five key points.

Look into the camera.
Employ decent lighting and sound. That means use a pro constant light if you can and get that decent microphone. If you can, ditch the headphones. The big scary ones that make you look like Top Gun. Not a very interpersonal look.
Think hard about your background. Set the stage. No laundry bin, please. Or the barking dog.
Keep the meeting short. People space out after fifteen minutes. I know that this might be hard to control in a business meeting but discuss timing with the people you are presenting to ahead of the meeting. If people think you will talk and talk, they will tune you out.
Check your internet connection speed via a tool like Google Speed Check.

Does Your Advertising Agency Advertise Itself?

Peter · July 6, 2020 · Leave a Comment

An Advertising Agency Launches An Advertising Campaign – For Itself. Weirdly Wonderful.

I council my advertising agency clients to advertise. I mean, actually use on and offline advertising to advertise the agency to increase awareness within the marketing universe, own their own story, and drive incoming leads.

Oh, and be UNIGNORABLE. A weirdly wonderful thing to do.

Today, LONDON Advertising, an uber-cool, massively award-winning and strategic major league agency, has done just that. These guys are ballsy and not your mother’s advertising agency.

The ad I am highlighting says, “How many advertising agencies can you name? Well, now you can name one more.”

A bit more about LONDON – note how focussed their positioning is:

LONDON Advertising is a global agency with just one office. It was set up in 2008 (two weeks after the collapse of Lehman Brothers) to disrupt the traditional network agency model. Since then it has worked with clients based on every continent and run campaigns in more countries than WPP has offices. The agency’s iconic “I’m a fan” campaign for Hong Kong-based Mandarin Oriental has proven to achieve the highest ad recall ever recorded by Ipsos Mori.

LONDON Advertising has been voted Agency of the Year for six out of the last seven years.

The Advertising Deal.

Agencies have historically told their clients to advertise into the headwinds of a recession. Reasons include hold your share or voice; increase your share of voice; be one of the winners while your competitors hunker down; make sure your brands don’t die a slow death. You get this picture. Well here is an agency putting their money where their mouth is. A rarity even in the good days.

I am going to let the LONDON Advertising press release speak for itself.

Ad Agency launches major campaign day after lockdown for a highly unusual client – itself

Ad agencies often tell their clients, brands that advertise in a downturn increase market share.

However, few agencies take their own advice.

LONDON Advertising is taking its own advice and is today launching a major campaign with
10 TV ads, starring Helen Mirren and Liam Neeson, on 9,000 spots on Sky News.

The TV is supported by super-premium digital posters across Ocean Outdoor’s UK portfolio and Linked-in. The campaign is running from 6^th July to 2^nd August and will reach 30 million people.

Michael Moszynski, Founder and CEO, said:

“Our campaign, launching on the first working day after the easing of Lockdown, is a call to arms to all businesses to get Britain going again. We believe in ‘by example shalt thou lead’ and that we all have a duty to help rebuild our economy.”

‘Advertising Legend’ Rupert Howell (Founder HHCL, MD ITV) commented:

“This is the first time I have seen an ad agency do a major campaign like this for itself.
The ads are bloody brilliant!”.

The agency’s Founder and Creative Director, Alan Jarvie, explains the rationale:

“It is a fact advertising builds brands and fame. We believe the current situation provides a rare opportunity. Audiences are currently higher than normal and media is cheaper, as many companies have cancelled their campaigns. So, we’re doing what we would advise our clients to do; advertise now.

Our campaign demonstrates the three criteria we believe work must satisfy to be effective: Is it simple? Does it stand out? Can you remember who it’s for? A lot of advertising fails to do one, two or all three of these things.

We also wanted to show it’s the size of your idea that matters, not the size of your production budget. We would like to thank Dame Helen Mirren and Liam Neeson, OBE, for making themselves available to take part in the campaign.”

Here Is The Advertising.

Videos of all 10 TV ads featuring Helen Mirren and Liam Neeson can be downloaded here

Hi-res image of the poster ads can be downloaded here

If you are a serious client… contact: michael@LONDONadvertising.com +44 7968 063 155

If You Are An Advertising Agency That Wants To Grow Its Client List… Contact Me.

Should Your Advertising Agency Podcast?

Peter · June 24, 2020 · Leave a Comment

Does The World Need A New Advertising Agency Podcast?

The big question… Should an advertising agency create and publish a podcast – now, in 2020? Read this before you launch your new advertising agency podcast. I’ll try to get to the heart of the decision – using me as an example. Here are my first eleven episodes. I did these in a bit more than three weeks.

Check out my Advertising Stories podcast list.

Back To 2006.

My first podcast series was launched in 2006. I was a bit early. Ya think? But, the podcast did support my advertising agency’s brand and helped us to market the agency. After all, it showed the world of prospective clients that we were ahead of the curve.

The podcast was The 360 View, the agency, at that time, Ralston360 (‘360’ = very 2006). I interviewed a range of people including an AOL exec; Rob Walsh the podcasting genius from Podcast 411 (now of Libsyn); a Saatchi & Saatchi president; a major agency search consultant and an ADWEEK editor on what was coming in digital marketing. I also included me just talking about marketing. The show was professionally produced. I’ll be adding a couple of the old audio shows to my new series. Nice to take a look back to what people were thinking in 2006.

Oh, I added the copy from a 2006 show on podcasting, the white paper version, at the bottom of this blog post. I admit it, a good history lesson.

Another podcast history lesson is for you to listen to my two 2006 interviews with podcasting world leader Rob Walch – now of the major podcasting publisher Libsyn. These interviews are informative and have insights that are relevant 24 years later.

My New Podcast – Advertising Stories

Advertising Stories, my new podcast series launched three weeks ago. Go here to see what Advertising Stories will be talking about.

It is 2020 @home-style… No more “professional” production as I am recording myself by myself from my home office in my Mexican house. I am currently getting listed on all of the podcasting platforms (that takes up to two weeks) and I am recording a bunch of early series episodes so I launch with some bulk.

More on what it is and the launch later. However, my personal activity does bring up the question:

Should advertising agencies podcast? Which brings me to this…

Should An Advertising Agency Podcast?

Instant Social Media Content For Your Brand And Advertising Agency

Peter · June 16, 2020 · Leave a Comment

I’ve updated this blog post about, well, I’ll repeat the title for you, and especially Google. Instant Social Media Content For Your Brand And Advertising Agency.

OK, I admit it, there is no totally instant social media content. But, there is fast. In fact, fast and good. In fact, there really is fast + good + cheap. Which, as you might suspect, will make a brand and any advertising agency very happy.

I have used a few different methods to accelerate the generation of my more than 700 blog posts. Try a few of these on for size.

TikTok

I am going to write about TikTok in detail in the very near future. TikTok which, given its size and growth, is the most underutilized advertising agency business development social media platform. Hmmm. Why?

Here is what I think. Some possible agency excuses not to use TikTok…

TikTok is too young.
Too international.
Too new. As in, why should I bother? Um, remember when you didn’t use Instagram?
None of my clients have asked about it.
Worse… I do not have a TikTok account.

Interviews

Interviewing an expert, or even a consumer in your client’s or client industry or target market can take as few as 5 minutes up to say 45. A 45-minute interview will deliver approximately 8,000 words that you could cut up into 4 2,000 word blog entries or whatever you like to do with social media content, ur, I mean highly valuable insights. My book on presenting and pitching has multi interviews that I also amplified into blog posts. You bought the book so you’ve read those interviews and will now win more pitches – right?

I was recently interviewed for the Working Without Pants podcast. After Selling Your Agency, was published, I sent it to Rev.com and now have an 8,000-word transcript I will soon edit down into bite-sized blog posts. One will be a foundational blog post on how and why to sell your agency.

Do Videos

Easy… just turn on your webcam (or iPhone) and talk. I mean, you are an advertising agency, right? You can do this and start to own some SEO juice on YouTube. Less easy, but easy enough ideas: Go on the street and do some interviews (social distance yourself, please) or do a webcam interview with a genius (remember you can turn that into copy via an audio transcription company like REV.com.)

Rip Off A Podcast

Here’s a post I created by responding to the Adage interview with Lindsay Slaby. I took the interview, sent it to rev.com for transcription, and commented on what Lindsay was saying. Easy, smart, and brilliant. All around. Here is the blog post that was created by borrowing some content from Ad Age, Ad Age Small Agency Conference Podcast.

Do Your Own Podcast

I have a new Advertising Stories podcast. I interview people. They talk to me. I, well do not steal, but I do get lots of smarts out of their mouths. Plus, the entire process is essentially free.

Do A Google Survey

The Birth, Life And Death Of L’eggs Pantyhose

Peter · June 12, 2020 · 16 Comments

Michael Donahue Has Many Letters to His Name. DFS, S&S, L’eggs, 4A’s, and ANA. Hear Him Discuss The Birth, Life, And Death Of L’eggs Pantyhose.

Michael is going to tell us about how a brand can be born, grow to greatness, and die. This interview covers the birth, life, and death of one of America’s best-known brands – Sara Lee’s L’eggs. Michael ran this account. He also managed to corral ZZ Top and the Radio City Rocketts for the brand’s advertising – two names not usually associated with any brand at the same time. Nothing is forever in brand land.

Michael, an original Mad Men man, has been an Executive Vice President and Board member at Saatchi & Saatchi Advertising; EVP at The Association Of American Advertisers and Senior Director Of The Association Of National Advertisers. He is also the tallest man in advertising. And, if that was not all, he did in fact urge the advertising industry in the 1990s to move into the world of digital marketing using his exalted position at the 4A’s.

We will also discuss what the Association Of National Advertisers is and does for mankind.

SHOW LINKS

Watch: Michael Donahue – from the LinkedIn Trust Series at Advertising Week New York 2017

1988 L’eggs TV With ZZ Top

Association of National Advertisers