Search Results for: insight

11 B2B Email Marketing Statistics (2022)

Peter · April 19, 2022 · 4 Comments

Yup 11 B2B Email Marketing Statistics – A Sweet List Just For Your Advertising Agency Business Development Program

I just got off a long business development planning call with an advertising agency in Canada. We spent a good deal of time discussing the value of building and running an advertising agency email newsletter. I have written about email newsletters before but just built a set of statistics that supports my email advice that your agency should think hard about getting that newsletter out there (if you have a newsletter, good for you), Bottom line = email marketing should be a key element of your business development program.

My email marketing statistics list is below. But, just for the hell of it, here are a couple of earlier email marketing blog posts. Worth a read.

My 11 B2B Email Marketing Statistics (2022)

81% of B2B marketers use email marketing newsletters for biz dev. (Content Marketing Institute, 2020)
B2B marketers send email marketing newsletters every 25 days. (SuperOffice, 2020)
31% of B2B marketers use email to nurture leads. (Content Marketing Institute, 2020)
87% of B2B marketers say email is one of their top free organic distribution channels. (Content Marketing Institute, 2020)
90% of content marketers say email engagement is the top metric they track to measure content performance. (Content Marketing Institute, 2020)
89% of all B2B email campaigns are sent from a company name. (SuperOffice, 2020)
85% of marketers say they work with email marketing platforms. (Content Marketing Institute, 2020)
The highest email click-through rate goes to the consulting services companies at 25%. (Constant Contact, 2021)
Marketers who segment their campaigns see as much as a 760% increase in revenue. (Campaign Monitor, 2019)
Over 80% of marketers said they’d rather give up social media than email marketing. (Litmus, 2020)
YIKES!!!! You better be good at email marketing – 306 billion to be exact. And this number is expected to reach 361 billion by the end of 2024. (Constant Contact 2022)

And Now – B2B Email Marketing Guidance

Campaign UK On Advertising Agency New Business

Peter · March 11, 2022 · Leave a Comment

Thanks… Campaign UK On Advertising Agency New Business Trends

My brain perked up when I saw that Campaign UK was doing a podcast interview show about advertising agency new business, i.e., today’s business development environment and the good, bad and ugly of the client + agency search process.

Campaign’s podcast “Agency New-Business Trends & Super Bowl Ads” enlisted Greg Paull, principal of R3 Worldwide (…a global consultancy that offers marketers access to the expertise and services required to establish and administer effective multi-national agency engagements.) And Tracey Barber, global chief marketing officer of Havas Creative Group. They were joined by Campaign’s media editor Arvin Hickman to discuss agency new business trends. The Super Bowl discussion – meh.

I’ve taken bits of the interview, edited for brevity, and popped in my thoughts. Remember other than working closely with agencies on their business development plans, I wrote, just in case you missed it, The Levitan Pitch. Buy This Book. Win More Pitches.

More Pitches But Smaller and Smaller Accounts:

Greg: There were 58% more pitches this year, but only 9% more revenue. And I think that just sends the message to agencies that it’s becoming a fight for smaller and smaller pieces of an individual business. That’s a challenge for our agency’s work.

Marketers are increasingly looking at project-based assignments and that’s always a challenge for agencies that are quite used to this traditional AOR structure. So, they’re having to pivot a little bit in order to be able to cope with the way clients want to buy their services.

Peter’s Take: Nothing new or surprising here. The client-to-agency relationship pivot started to happen way back in the late 1990’s when we began to see the shift from the 15% media commission to fee based payments. One of my mega clients fired Saatchi one day within moments of a new marketing director parachuting in. He was both an asshole (the client’s mega airline was growing faster that its competitors and we had just won two EFFIE’s for strategic brilliance and he fired us at the ceremony’s dinner table). He then gave the $60 million business to Ogilvy because they were going to charge ½ of our the AOR commission.

OK, enough bitching. Yes, clients are wanting project-based relationships. It is then up to agency managment to leverage that project into more work. Easier said than done but if you give that assignment to a junior account manager or producer, worse untrained folks, I am not sure how you effectively grow that client. A Duh coming: growing an existing account is way more efficient than running after advertising agency new business from strangers.

More Projects Less AOR

Arvin: Can I just ask in terms of that trend of it becoming a bit more project-based? Are you noticing that a bit more on the Creative side versus the Media side or is that across the board?

Greg: Yeah. It’s been more on Creative than Media. And in fact, if you looked at the top 10 wins for last year, nine of them were global for Media. Only four of them are global for Creative, and that’s been a system trend that… Creative tends to be more piecemeal, clients are always looking for the best creativity they can and as a result, they’re more and more looking at project-based work.

Peter: Even if you are a ‘creative’ agency, make sure that the client loves your media and strategic planning. Make it an integral element of your deliverable even if you have to team up with a media specialist. ‘Creative’ is way too subjective.

Plus: It is easier to fire an artist than a scientist.

Just Say No To That Pitch

Arvin: Now one agency that many would argue isn’t having this whole dissatisfaction problem would be Havas Creative. Tracy had a lot of new business wins in the past year. What was the recipe for your success do you think? [Read more…] about Campaign UK On Advertising Agency New Business

Advertising Agency PR 1.0

Peter · February 20, 2022 · Leave a Comment

How To Drive Advertising Agency PR – As In Getting More Fame

Imagine that your advertising agency is so unique, so well positioned, so good at messaging, so unignorable that it stands so far out from the vast pack of other agencies that your agency gets press and praise from Advertising Age, ADWEEK, The Drum, Marketing Week, Fast Company, and Forbes. And the trade press that your future clients read.

Do it and you’ve hit the advertising agency PR jackpot. A jackpot that gets attention. This is way cool since, in New York alone, WINMO says that there are over 1,500 advertising agency options. And your agency is just one of them and needs to be found – not easy. PR helps getting found. I know, I know you know this. But… are you getting found?

Now imagine the New York wine market where the New York Daily News estimates that wine buyers have themselves over 1,500 wine store options to choose from. A similar marketing and advertising clutter problem to the agency world.

How Orange Wine Kicks It

I was in New York’s lower east side this month and stumbled upon the wine shop Orange Glou. A shop that is so unique, so well positioned, so unignorable that it stands out from the vast pack of other wine shops. In fact, so special that they have received praise from The New York Times, Saveur, Food & Wine, Punch, Money, and Fortune. Even local New York TV (see the video below.)

From The New York Times:

In November 2019, Doreen Winkler started selling orange wines by subscription. Its success led her to open a wine shop specializing in the wines, which are white wines given enough skin contact to add a ruddy blush to the color. Orange Glou, the shop, is opening Friday with 100 different wines from many regions priced from $19 to $99. She points out that these “exciting” orange wines tend to be low in alcohol and great with food. Her inventory also includes some pet-nat bubbles. She said her audience tends to skew younger, under 50, and she’s pleased that chefs are among her fans.

Why Wine And Advertising Agency PR?

Why point out the success of Doreen and Orange Glou? Because Doreen has accomplished what many advertising agencies seek. She has a specialized passion; is a recognized expert; knows how to market her product; gets national attention and is clearly an expert at knowing how to drive PR.

Orange Glou’s press page has some, understatement, cool publications that help drive Orange Glou awareness.

What Can An Advertising Agency Do To Drive Awareness?

Here is a quick list of actions that you could take to get that “free” PR action. No this isn’t easy. But if you try sometimes you will get what you need. [Read more…] about Advertising Agency PR 1.0

The Perfect Advertising Agency Pitch

Peter · January 21, 2022 · 3 Comments

How To Run A Perfect Advertising Agency Pitch

Avi Dan followed me as the guy running Saatchi & Saatchi Advertising Worldwide’s business development program (and, I think did a better job than me as by the end of my tenure all I could think about was the growing Internet space). Avi just wrote the following article on LinkedIn about the subject of the good, bad, and ugly advertising agency pitch. I thought that I’d respond a bit to his thinking because I wrote the New York Times best-selling book on how to run the world’s most powerful, new business-delivering ad agency pitch.

From Avi’s bio… “Avi Dan is a columnist for Forbes, a former CEO and board member of 3 major agencies, and a highly regarded agency pitch consultant. By his own estimate, he has been involved in over 200 pitches in the past 30 years.”

From Avi…

Q&A With A Pitch Consultant: “Don’t Hire The Agency That Inspires You, Hire The Agency That Is Inspired BY YOU”

In 2019, the year right before Covid, a Morgan Stanley analyst had reported that a record $35 Billion of advertising spending was up for review. That was almost more money hanging in the balance than the amount under review during the previous two years, combined. With the economy picking up now, advertisers are, once again, rethinking their agency relationships. Ad Age had recently reported that one-third of all advertisers stated that, they plan to put their business into a pitch.

Peter: One-third? Crazy. This really can only mean one of two things. Either advertising agencies are doing a shit job or clients have no clue what they really want from their agency. A smart client should be able to get smart thinking and service out of their own — current — agency. I have been an agency owner and a client. Good clients know how to manage their agencies. Well, most. It is absurd that one-third should think they have a failing relationship. Too high.

Q: Why do you think there are so many reviews lately?

A: If those numbers tell you anything, it’s that, advertisers aren’t happy with their agencies, even the good ones. For example, Wieden had lost KFC and Droga5 had recently lost IHOP. Marketing is much more complex these days, and very few agencies are capable of evolving fast enough to keep up with the needs of their client. What’s surprising isn’t that so much is in review, but, that it didn’t happen sooner.

Peter: Avi says… “very few agencies are capable of evolving fast enough.” OK, possibly true for many. But not Droga5 and Wieden. These best-of-class agencies are just too good, big and well-managed. So, I’ll point to clients as a failure point. By the way, how can anyone be expected to dramatically increase pancake and waffle sales during a pandemic?

Q: How are pitches different now?

A: The briefs for pitches that we see coming through to us now, are more transformational. Clients are deep into the digital transformation, and so is the consumer and the media. Technology, cloud services, eCommerce, data, and virtual CX are becoming critical issues for the enterprise.

Peter: The marketing world has been way about the idea of digital transformational since I left Saatchi in 1995 to put major newspapers online (and invent website advertising – yes, I did that) or in 2000 when my company Activebuddy invented interactive chatbots including SmarterChild and commercial bots for clients like Radiohead. Is Avi saying that the zillions of agency people that live and breath digital do not understand transformation? Could they be worse at it than a marketing director at IHOP? Side note. I have been a consultant in a few advertising agency pitches lately and every agency talks transformation or related subjects. How could they not?

Q: You are very critical of the pitch process. Why? [Read more…] about The Perfect Advertising Agency Pitch

Ask For The Order

Peter · January 4, 2022 · Leave a Comment

After I left Advertising… I Learned How To Ask For The Order.

I left advertising for the first time in 1995 to start one of my two Internet / digital companies. You can catch up by reading How I Discovered the Internet After Saatchi. It is a decent read about my asking for a new career and about how to ask for the order.

When I founded and ran New Jersey Online, a very hot and popular first-of-its-kind online news website, my owners, the Newhouse family (think Conde Nast, mucho magazines, mucho newspapers, and Random House) handed me Jim Hageman as my sales director. Jim had been very a serious sales director at the Miami Herald.

As Saatchi & Saatchi’s USA and European business development director – I thought that I knew how sales worked. That was until I went on sales calls with Jim (we were inventing and selling first-gen Internet advertising.) One of the key things he taught me was to never leave a sales meeting without doing for the ‘ask for the order’ dance. If the prospect said yes, great. If, no, we tried to craft a program that fit their needs – and gave some stuff away to soften them up. i.e. we’d sweeten the pot. It worked a lot. And, it became of of my atomic habits.

Today I See A Lot OF Advertising Agencies That Are Way Too Shy – They Do Not Ask For The Order.

Below is a quick example of a smart guy that knows how to perform the ASK. In this case, Jim Clear (a New York Times Best Selling author of “Atomic Habits”) is asking me to share his newsletter with my friends. A clear ASK (yes a clear ask from James Clear). My point, see how he does it… Nicely plus an offer for you.

Learn from this to grow your company’s newsletter and even your advertising agency client Referral Program (you have one, right?)

___________________

Hi there! It’s James Clear. [Read more…] about Ask For The Order