Marketing

How To Build An Active Website Contact Page in 2023

Peter · August 10, 2023 · 1 Comment

Please Ask For Contact – Look Hard At Your Website’s Contact Page

You’ve built your advertising or marketing or digital agency. You work on your client’s business. You want more clients. You have a website that you hope your lead generation programs drive people to.

Then people go to the website and you hope they get so interested (and in some cases excited) that they go to your contact page and… you sound so lame and passive. Like you say virtually nothing that would make them really want to make contact. Harsh? Yup. True for the majority of advertising / digital agency websites (and, hey, the marketing world in general).

Here are some examples of what NYC and Cleveland agencies say on their Contact page. Would these “words” make you want to make contact?

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If you want to reach out to us, feel free to do so by email:

These Contact Page “Words” Are So Freakin Passive… Being Passive Sucks

Driving contact from the website visitor is where the rubber meets the road – isn’t this the reason y’all have a website?

My tour of agency websites shows a wide range of contact pages. Most are too weak. Some (most) just provide an email contact. Some contact pages go for it by providing reasons to make contact. These contact pages are much more assertive than just having a passive contact email form.

I am a strong believer that the contact section should be warm and welcoming. Businesslike but friendly. Contact should be an invitation and a metaphorical fist bump.

Bland does not work for me. I need some online hospitality. This is a place to show some personality. Even humor. Even empathy. Try to get past the passive voice. Ask for the order. Gently. Not too Glengarry Glenn Ross.

A quick idea (if you don’t want to read more)… Instead of bland text, why not deliver a 20-second video on why the visitor should talk with you?

An Active Contact Page Drives Action

Given people’s general inertia, go ahead and tell the visitor to make contact. Consider how to give them a good reason to act. Maybe make an offer to capture attention and a reaction. This isn’t a brand-new idea—SaaS companies do this all the time because it works.

Here is what I say on my Contact page:

Three reasons to contact me. I deliver the most creative approach to an advertising agency’s positioning and lead generation.I am the most experienced agency business development coach. Read the “My Story” page. I stole the idea from Austin Kleon. My goal is to make your advertising agency unignorable. Unignorable drives awareness and action. Think of the alternative.

++ I deliver an offer…

Take me up on my free Corleone Godfather offer. This is an offer you can’t—or rather, shouldn’t—refuse. Let’s talk for thirty minutes—just 0.50 on the timesheet—to discuss your agency’s issues and opportunities and how I will help you build a more powerful advertising agency business development plan.

Does my Godfather offer work? Yes.

Does my Gandhi testimonial video at the bottom of the contact page help? Yup, I got Gandhi to give me that fist bump.

Chicago’s Orbit Media website development firm goes a bit further than most agencies. They address the fact that the client might not be immediately ready for them. They have this interactive dialogue-building offer on the Contact page – it keeps the “conversation” going:

Work with Orbit Ready to start a project? Fill out the form and Chris or Stephanie, our Web Strategists, will be in touch with you as soon as possible.Have a project but not quite ready to contact us? See if Orbit is a fit for you.

Last BIG Point.

Do not ask for too much personal information. You do not need the prospect’s date of birth.

The Big Advertising Agency Resource List

Peter · August 2, 2023 · 49 Comments

Advertising Agency Resource List – Updated Often

My Advertising Agency Resource List is curated often to help advertising, digital, design, and PR agencies easily find the inspiration and industry resources that will help y’all build killer agencies and careers.

If I were you, I’d grab a glass of Larkmead Cabernet Sauvignon 2016 (LOL only $150 or a nice craft beer – a bit less expensive) and check out all of these links. I guarantee that at least one of these websites and/or tools will help you or your team grow your agency.

A kudo from David Ogilvy: “I wish I had this advertising resource list when I was in the ad biz. All I had was my brain.”

OK, one more. Go here: Corleone offer.

A Short But Sweet List of The Best AI Directories For Marketers

We are all a bit (understatement) overwhelmed with the barrage of new AI tools. To help sort this overload, here is a list of what I think are today’s easiest-to-use AI directories for marketers. Note, this is a short list.

Futurepedia – From Google Bard: “This directory is one of the largest and most comprehensive, with over 3,000 AI tools and resources listed. It’s a great place to find AI tools for a variety of tasks, including machine learning, natural language processing, and computer vision.” Just today… 18 new tools. Yikes.

Zain Kahn’s Superhuman – The world’s biggest AI newsletter with 350k+ readers.

iLib – AI websites listed by popularity.

Product Hunt – As they say: “Product Hunt surfaces the best new products, every day. It’s a place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations.”

Crunchbase – A comprehensive list of AI startups. Wowzer, this is a hot venture universe. Go find your new marketing agency client here.

GPTE – Just in case you need MORE!

AI Tools (April 2023)

Yikes. There are new AI tools designed for marketers every day. OK, OK. But, here are a few of my current favorites (I stress current):

ChatGPT. Obviously, you know about this. Here is a nice prompts mini-list for marketers:

Jasper and Copy.ai are AI content generators that utilize AI to generate high-quality content for various purposes. Jasper has been in the market for longer and is more feature-filled, while Copy.ai offers templates, a chatbot, and team features.

MarketMuse is a content optimization tool that utilizes NLP and machine learning algorithms to improve the quality and relevance of your content for better SEO and audience engagement.

Pictory and Synthesia are AI video generators that create high-quality videos without prior experience in video editing or design. Synthesia offers over 60 languages and various templates, a screen recorder, a media library, and more.

A Couple More Quickies:

Website Speed Is Good. A slow website drives down SEO. Check out your website.

Google PageSpeed Insights. Do you know how fast your website download speed is and how its performance ranks against your competitive agencies? Here’s the drill. If your site takes too long to download, it will lose some traffic.

Google’s Mobile-Friendly Test. Here’s another very important test. If you are like me, over 20% of your website visitors are looking at you on a mobile device then you better make sure that they are digging how fast your website loads.

BROWSEO.We might be getting a bit geeky here. That said, BROWSEO helps you view any web page like search engines see it. The tool helps you to identify issues with your site and with your current and future clients’ websites.

And, To help Your Thought Leadership Program: What Are People Searching For?

AnswerThePublic. This is a free visual tool that shows you what questions and queries your consumers have by getting a free report of what they’re searching for at Google.

Exploding Topics. Yes, just like it sounds.

Google Trends. Chances are good that you are aware of Google Trends. This a powerful tool to help you know what is hot and what is not on Google’s search universe. A look at the top 2019 Google searches may or may not make you a fan of humanity.

Social Mention. Ever wonder what the world is saying about you or your company? Here you go.

OK – The Advertising Agency Resource List…

Here are the topics covered:

Advertising Agency News Sites
Ad Agency Directories
Top Advertising Blogs
Favorite Social Media Tools
Video Marketing Tools & Information
Creative Inspiration & Idea Generation
Creative Space & Time
Online Advertising Education
Online Legal Resources
Life After Advertising & How To Make $$$
Top Twitter Tools
Top Advertising And Design Awards
Marketing & Advertising Podcast
Marketing Tool Generators

Advertising Agency News Resources

The Ratti Report. Your agency needs fresh business development leads, right? So check out this website for a daily list of business development opportunities. News you can use to buy that new Tesla Roadster.
Advertising Age. Ad Age delivers the latest news from the world of advertising and marketing agencies.
Ad Asia Online. AdAsia Online focuses on automation, advertising technology, and creative technology,
AdNews. Australia’s advertising, marketing, and media industries news resource.
Adweek. Adweek covers media news, including print, technology, plus.
branding in asia. Need to know what’s up in the Asian marketing and advertising world? Sure you do. Check out this comprehensive resource for creative work, news, interviews, and insights. Read it and you just might take the next non-stop to Singapore.
Business Insider. Business Insider’s daily take on the ad industry.
Campaign Asia. Campaign Asia reports on advertising and emerging media in the Asia Pacific region.
Campaign Magazine. Ad industry news from the UK’s advertising industry “bible”.
Communication Arts. Print publication offering competitions, forums, feature articles, job bank, graphic design resources and online shopping.
Creative. The magazine of promotion and marketing.
Digiday. Digiday creates content, services, and community that foster change in media and marketing.
Direct Marketing News. Provides news, feature articles, columns, and special reports on direct marketing.
The Drum. The alternative to Campaign. Delivers lots of news and views.
MediaPost. Comprehensive advertising and media industry coverage.
TechCrunch. Keep up (or try to keep up) with the fast-paced world of startups and VCs.

Ad Agency Directories

Why Be A Thought Leader

Peter · June 21, 2023 · Leave a Comment

The marketing term thought leadership has become a bit overused. Well, what marketing term is not a bit overused? I mean, do I really want to hear the word disruption again and again?

However, if we step back a bit and ask ourselves if we’d like to be perceived as an insightful, strategic, and problem-solving creative thinker—um… a thought leader—well, I’ll take the words thought leader.

Thought leadership takes time and brain power. Why bother?

Thought leaders deliver actionable…

• Information

• Insights

• Strong opinions

• Solutions to big problems

• Inspiration

• Creativity

• Innovation

• Even piece of mind

Since I started my marketing agency consultancy, I have produced more than 850 blog posts; videos using impressionists to talk me up (think Trump and Gandhi); have been a host and a guest on dozens of podcasts; and have spoken at conferences and produced white papers. I’ve recently launched a LinkedIn newsletter. Oh, this is it.

I wrote my book on pitching, The Levitan Pitch. Buy This Book. Win More Pitches. and my new book How To Build A Kick-Ass Advertising Agency to build my brand by offering business-building advice. These books generate interest and proof of expertise.

My thought leadership, which is 100% dedicated to advertising agency management and business development, works. Specialization works. People pay attention. My books drive leads.

The benefits of thought leadership are clear: It demonstrates expertise and authority.

It delivers compelling, relevant business-building information and insights. Value!
It excites
It generates peer-to-peer conversations and builds relationships over time
It generates marketing-qualified leads
It can be amplified and repurposed for efficiency. One thought can be modified and spread over a range of distribution platforms
Kick-ass problem-solving thought leadership is unignorable

I need to repeat this: Kick-ass thought leadership is unignorable.

The Unignorable Insight

Your expert positioning (yes, be an expert) will drive your thought leadership. The power word is authority. Market-building insights are created and delivered via your knowledge, experience, and creative approach to problem-solving. In this case, it is OK to be authoritarian.

Just to be clear, what is an insight? From the Planning Dirty Academy’s Julian Cole:

“Insight unlocks the way around a problem. It reveals a new path.”

Thought leaders reveal that new path. Just look at the people who are quickly building their own personal brands by becoming AI experts. Example: Sam Suzchan and his 122,000 LinkedIn followers.

I’m A Thought Leader Right Here.

In my brand new book… How To Build A Kick-Ass Advertising Agency

Add Humor to Your Advertising Agency Marketing

Peter · June 7, 2023 · Leave a Comment

Why Are Advertising Agencies So Boring? But, Not ADWEAK.

I wrote about the humorous ADWEAK in my book (yes, me promoting again, and why not?) My key point is that the #advertisingagency universe is so boring. Seldom do we see an agency use humor to grow awareness and get past sameness. My main point: Add Humor to Your Advertising Agency Marketing.

How Many Advertising Agencies Does It Take To Screw In A Lightbulb?

Once upon a time, I thought that it would be “different and unignorable” to have my agency’s website open with a video of a stand-up comedian riffing on the advertising industry and our wonderful agency.

Why would I consider using a comedian to introduce the agency? I am a believer in the power of humor to arrest attention and open up the mind. Plus, this angle gives the agency a personality in a generally personality-free zone. And I guarantee a comedian will keep a visitor on the home page for longer than 10 seconds.

Oh, to answer the question of how many “How many advertising agencies does it take to screw in a light bulb?” — “Oh well that all depends… what’s your budget?” OK, not a killer riff. But, you get the idea.

Yeah, I have an opinion. However, I’m not alone. From the Harvard Business Review:

The workplace needs laughter. According to research from institutions as serious as Wharton, MIT, and London Business School, every chuckle or guffaw brings with it a host of business benefits. Laughter relieves stress and boredom, boosts engagement and well-being, and spurs not only creativity and collaboration but also analytic precision and productivity.

Go ahead and take this humor-first idea… please.

A unique example of leading with humor is the creative / production studio ADWEAK. The agency drives interest—for example, it has 100,000 Twitter followers—via its unique look at agency and client life. They nail the idea of delivering truth via humor.

BREAKING: Agency Just Listing Anything They Can Think of on Capabilities Slide for New Business Pitch

BREAKING: Agency Staffers Still Have No Idea What Recently Hired “Thought Leader” Actually Does

BREAKING: VLMY&R Considers Adding Another Couple Letters to Name

The ADWEAKwebsite has few words but delivers this compelling key message:

We’re good, we’re smart, we’re fast and we’re not A-holes.

Now To PROVE That I Put My Money Where My Mouth Is. I Leverage ADWEAK’s Humor.

I am now “advertising / promoting” my book on ADWEAK’s LinkedIn and Twitter posts. Here is their reach… Twitter (99k followers) and LinkedIn (28K followers). See the image at the top to see how they are promoting me.

Does your agency use advertising for itself? Are you funny? If you have gotten this far, read and act on the next sentence. Thanks.

Here is a link to How To Build A Kick-Ass Advertising Agency. BUY it now – (lots of caps today).

How to Build A Winning Advertising Agency New Business Program

Peter · May 16, 2023 · 27 Comments

An Advertising Agency New Business Survival Guide

A minor (OK, big) update… If you want to run a kick-ass advertising agency new business program that stands out, makes more money, and is happy, then buy my new book. Its 27 chapters cover every aspect of agency management and business development. Even your very own personal branding. Go here: “How To Build A Kick-Ass Advertising Agency.”

I admit it, this blog post… “How to Build A Winning Advertising Agency New Business Program” has been read by your competitors over 50,000 times. Glad you stopped by.

Advertising agency business development is a 24/7 operation that requires the right agency positioning, strategies, action, and high efficiency. I help my agency clients get there faster.

The post’s popularity is due to three key factors:

1. It directly addresses a major marketing pain point: how to build a winning and efficient advertising agency new business plan.

2. The post is well optimized for search engines, delivers high value, and, therefore…

3. Google loves it. FYI, my number two trafficked post is, “How To Name Your Advertising Agency – Part One” at 30,000 + views. While always rethinking their website, advertising agencies also obsess about their name. By the way, this post is also a very good cheat sheet on naming that you can steal if a client ever needs a new brand name.

“How To Build…” is all about the most important thing an advertising agency can do (while it is nurturing its current clients)… run a new business program that ensures that the agency will keep growing. Agencies are like sharks. They must keep moving forward to eat or else.

Your potential clients have over 4,000 marketing communications ‘agency’ options (other agencies, new consultancies, freelancers, even your ex-creative director…).

Therefore, any form of business development passivity on your part – sucks. If you think you are doing everything right, you probably are not. How can I say this? I never thought that all was well whilst running business development at Saatchi & Saatchi and when I owned my own agency.

Here’s my “ad”: I suggest that you give me a shout and take me up on my Corleone offer – It’s hard to refuse.

OK, Let’s Go… The 24/7 Business Development Plan = Advertising Agency New Business

I moved from New York to Bend Oregon in 2002 to buy a very successful advertising agency (and raise a family 20 minutes from a ski lift).

Citrus grew to add a Portland office and national accounts including Dr. Martens, Harrah’s, Leagalzoom, Nike, Providence Health, Montana Lottery, and the UN.

I woke up every day as if a client like Nike was going to walk out the back door along with its revenues. I bet as an ad agency owner or manager you have rough nights too. One of the things I knew I could and should do was to manage this back-door issue was to have an active, I stress active, new business plan in place.

Here are some (I stress some) of the elements of my marketing plan. They helped me grow Saatchi & Saatchi and my agency Citrus. I hope my insights help you grow your agency.

Execution Rules.

When I set out to write this advertising agency new business post I didn’t think that it would be this long – a warning to the ADHD types. But, advertising agency new business planning is complex and is getting more complex every day due to the rapid changes in our industry and technology. That said, the devil in business development, you know what’s coming, is in the detail. Success is all about execution.

For example, running a successful inbound biz dev program that attracts market attention must be based on a sound strategy and smart agency process if you want to run a 24/7 sales program. Staying the course is critical.