Pitching

Is Your Advertising Agency Pitching Too Much?

Peter · October 10, 2022 · 1 Comment

Is Your Advertising Agency Pitching Too Much? Maybe You Need To Say No!

Here is an excerpt from my book on advertising agency pitching and presenting. This tidbit emphasizes the importance of not (allow me to repeat myself) not pitching every account that whistles. You can’t afford it. It costs too much cash, time, energy, and agency staff pain (BURNOUT!). Pitching too much causes one more problem. You will reduce your business development ROI.

There is lots more in “The Levitan Pitch. Buy This Book Win More Pitches.” You can buy the paperback and eBook on -> Amazon.

Yes, No, Maybe?

Before you embark on a new pitch, you should be asking yourself one extremely important question…

Should we be pitching this account?

I know what you are thinking… Levitan’s kidding right? We’ve made it through the RFI and RFP stages, and now he wants us to ask if we should even be going to the finals.

It’s still ok to say “no”, and now is the time to take a deep breath and review a go-no-go decision. You are about to spend a great deal of time and money. Are you sure that you should go through the next step? Are your colleague’s groans getting louder? Looking in any way ambivalent about the pitch will not help your pitch team feel good about charging into it. Passionless pitches don’t win.

Pitch or not is usually one of the most difficult decisions agency management has to make. There is a good chance that you think that you’ve already answered this question if you participated in an RFP that led to your selection as a shortlist candidate. I believe that even if you’ve performed a sound decision-making process, now is the time to stop to determine if this potentially expensive pitch is worth the time, effort, and human and cash costs.

A Zoom Cartoon Just For You

Peter · September 9, 2022 · Leave a Comment

A Zoom Cartoon About A Zoom Pitch Problem

To help illustrate the insanity that often accompanies the act of an advertising agency pitch for new business, I included 12 pitch mistake cartoons in my book “The Levitan Pitch. Buy This Book. Win More Pitches.” I love the fact that cartoons are a fast way into overloaded brains, evoke emotion, and get remembered. Remembered well past fleeting podcast interviews. Here’s a zoom cartoon to help make my point.

Possibly the most memorable Internet meme is the 1993 (!) cartoon, “On the internet nobody knows you are a dog.” From Peter Steiner in the New Yorker.

My Zoom Cartoon Just For You

Here is a new Zoom cartoon I commissioned from master cartoonist, and brilliant Creative Director, Steve Klinetobe. Steve was a CD at my Portland agency Citrus. This cartoon will go into my next book on how to run a successful marketing agency and business development.

Steve’s nostril cartoon illustrates one of the worst uses of Zoom. It’s about where people put their camera in relation to their face. In this case, it is the camera that sits below a face and looks into your buddy’s nose. YUCK!

When Zooming, pay attention to camera placement + lighting + sound quality + your background. You know this right?

That said, I look up way too many nostrils.

By the way, Steve has gone freelance. So hire him. You will thank me.

Bob Hoffman | The Ad Contrarian On Advertising Agency Presentations And Pitching

Peter · April 13, 2022 · Leave a Comment

In This Podcast, Bob Hoffman, The Ad Contrarian, Delivers His View On How To Make Smarter Advertising Agency Presentations and Pitching For That New Account.

A slight update to an older post about my Bob Hoffman interview as a way to point out one of my primary expertise zones – how to create winning advertising agency presentations… we are supposed to be a bit self-loving, right?

I have a prospective agency client in Europe. She has a new business pitch to nail before we are going to talk about my services so I sent her a list of my writings on pitching and am telling her to buy my book, The Levitan Pitch (see it at the top of this page).

To help YOU win more business, go to this omnibus page loaded with my pitch thinking and while drinking a milkshake, arak, or a nice red wine, scroll through the list and as I say, Win More Pitches.

Back To Bob and Building Smarter Advertising Agency Presentations

In this podcast interview, we share the A.I. version of Bob Hoffman’s interview with me about the advertising agency pitch process. Bob tells it like it is. He is not known for being tepid. The interview is from my extremely best-selling book, “The Levitan Pitch. Buy This Book. Win More Pitches.”

Bob Hoffman is the Chief Aggravation Officer at The Type A Group, and much more. I’ll just save some time and let Bob tell you about himself:

“Bob is the author of five Amazon #1 selling books about advertising. He is also one of the most sought-after international speakers on advertising and marketing. One of his books, “BadMen: How Advertising Went From A Minor Annoyance To A Major Menace” exposed many of the dangerous data abuse practices that are now making international headlines. It was selected “Best of Marketing 2017.”

He is the creator of the popular “The Ad Contrarian” newsletter, named one of the world’s most influential marketing and advertising voices by Business Insider.”

SHOW LINKS

Bob Hoffman’s Website

The Levitan Pitch. Buy This Book. Win More Pitches.

Do not forget to subscribe to Advertising Stories whenever you Listen To Podcasts. See the handy links to podcast players.

A nice thing for me… Feedspot has already recognized Advertising Stories as being a top 15 advertising podcast.

The 9 Best Consumer Insight Definitions

Peter · March 31, 2022 · Leave a Comment

What Is a Consumer Insight? Some Definitions.

Importantly, Why the Use of Insights Is Critical to Advertising Agency New Business.

Whatever you want to call it… a consumer insight, marketing insight, brand insight or research insight, the idea of developing Ah-Ha insights is a primary driver of brand and revenue growth. The Ah-Ha element is critical to creating a powerful consumer insight. This is true for advertising agency B2B new business gains as well. Opening a conversation with a prospective new client with an Ah-Ha insight will get their attention, will quickly begin to help them realize that you understand their market, create a marketing opportunity and that, yup, you are smart.

Appearing smart at the start of a new business conversation delivers the Holy Grail of prospective clients’ needs – BIG word coming… confidence.

I will be writing in the coming about the wonderful world of insights and – importantly – the tools to get you there. However, I thought that it might make a bit of sense to provide a quick list of various definitions of just want a consumer insight is. As I move forward, I’ll give you examples of insights that have driven business growth (like the MAN). I’ll highlight how I think and actually know how a consumer insight can help an advertising agency win new business. Even win the pitch in the first minute.

9 Consumer Insight Definitions

Oxford Dictionary

“The capacity to gain an accurate and deep intuitive understanding of a person or thing.”

Merriam Webster

1: The power or act of seeing into a situation: PENETRATION

2: The act or result of apprehending the inner nature of things or of seeing intuitively

McKinsey

“Insights into consumers and how they think can help companies spark innovation, uncover the most promising (though not always most intuitive) sources of growth, and develop or maintain successful products and brands.

Generating customer insights through qualitative research. Qualitative research helps bring customers to life. It illuminates their needs, their decision-making processes, and their reactions to companies and brands.”

Campaign UK On Advertising Agency New Business

Peter · March 11, 2022 · Leave a Comment

Thanks… Campaign UK On Advertising Agency New Business Trends

My brain perked up when I saw that Campaign UK was doing a podcast interview show about advertising agency new business, i.e., today’s business development environment and the good, bad and ugly of the client + agency search process.

Campaign’s podcast “Agency New-Business Trends & Super Bowl Ads” enlisted Greg Paull, principal of R3 Worldwide (…a global consultancy that offers marketers access to the expertise and services required to establish and administer effective multi-national agency engagements.) And Tracey Barber, global chief marketing officer of Havas Creative Group. They were joined by Campaign’s media editor Arvin Hickman to discuss agency new business trends. The Super Bowl discussion – meh.

I’ve taken bits of the interview, edited for brevity, and popped in my thoughts. Remember other than working closely with agencies on their business development plans, I wrote, just in case you missed it, The Levitan Pitch. Buy This Book. Win More Pitches.

More Pitches But Smaller and Smaller Accounts:

Greg: There were 58% more pitches this year, but only 9% more revenue. And I think that just sends the message to agencies that it’s becoming a fight for smaller and smaller pieces of an individual business. That’s a challenge for our agency’s work.

Marketers are increasingly looking at project-based assignments and that’s always a challenge for agencies that are quite used to this traditional AOR structure. So, they’re having to pivot a little bit in order to be able to cope with the way clients want to buy their services.

Peter’s Take: Nothing new or surprising here. The client-to-agency relationship pivot started to happen way back in the late 1990’s when we began to see the shift from the 15% media commission to fee based payments. One of my mega clients fired Saatchi one day within moments of a new marketing director parachuting in. He was both an asshole (the client’s mega airline was growing faster that its competitors and we had just won two EFFIE’s for strategic brilliance and he fired us at the ceremony’s dinner table). He then gave the $60 million business to Ogilvy because they were going to charge ½ of our the AOR commission.

OK, enough bitching. Yes, clients are wanting project-based relationships. It is then up to agency managment to leverage that project into more work. Easier said than done but if you give that assignment to a junior account manager or producer, worse untrained folks, I am not sure how you effectively grow that client. A Duh coming: growing an existing account is way more efficient than running after advertising agency new business from strangers.

More Projects Less AOR

Arvin: Can I just ask in terms of that trend of it becoming a bit more project-based? Are you noticing that a bit more on the Creative side versus the Media side or is that across the board?

Greg: Yeah. It’s been more on Creative than Media. And in fact, if you looked at the top 10 wins for last year, nine of them were global for Media. Only four of them are global for Creative, and that’s been a system trend that… Creative tends to be more piecemeal, clients are always looking for the best creativity they can and as a result, they’re more and more looking at project-based work.

Peter: Even if you are a ‘creative’ agency, make sure that the client loves your media and strategic planning. Make it an integral element of your deliverable even if you have to team up with a media specialist. ‘Creative’ is way too subjective.

Plus: It is easier to fire an artist than a scientist.

Just Say No To That Pitch

Arvin: Now one agency that many would argue isn’t having this whole dissatisfaction problem would be Havas Creative. Tracy had a lot of new business wins in the past year. What was the recipe for your success do you think? [Read more…] about Campaign UK On Advertising Agency New Business