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2017 Advertising Predictions

Peter · December 12, 2017 · 1 Comment

The Art Of Advertising: 2017 Advertising Predictions

Huh, 2017 advertising predictions? No, I am not one year behind. This is just a redirect of a post I wrote in early 2017 about, yup, my predictions for 2017. I wanted to share it with you simply to show where my thinking was one year ago. So, below is the post. Was I right? Hard to tell. But, based on working with a bunch of agencies this year in the USA, Canada, the UK, Australia and Asia, I can say I was pretty darn close.

One trend I missed was the growth of consultancies eating away at the large advertising agency networks.

OK, one more. The phenomenal growth of Facebook, Google and, now, Amazon advertising. The high concentration of advertising on these three platforms is NOT good news for many agencies. DIY advertising may not be the best type of advertising but it is being used more and more.

________________________________________________

Here’s my early 2017 blog post.

Is Advertising Art? Yes and No. Thoughts on 2017.

images-campHere are some thoughts about the business of advertising that I will explore in 2017. A key one for me is thinking about the value-oriented question: “is advertising art” or is “advertising science” and how the recent move to data-love effects what you are selling to your agency’s current and future clients.

What I Think We I Will Be Talking About This Year

Is advertising art or science? Well, it used to be very much art. Today, it has become, in my estimation, too scientific. I find that it is getting harder to find the big advertising ideas (name five from 2016). You know, the ideas that resonate, hit the emotions, get talked about. These big, brand-building, sales-generating “ideas” seem to be lost in a world of ever-evolving tech / digital platforms and data mining.

Sure, this could simply be ‘good-old-days ad veteran speak’. But, no… While I grew up on mega-buck TV shoots, I also moved into the digital world in 1996 (founding NJ.com then ActiveBuddy) and ran a ‘digital’ agency in Oregon –  so, I’m not too-stuck-on-good-old-days after all. I just miss the time when people stood around the company water fountain and talked about advertising.

Today… we are simply not spending enough time thinking about the BIG ideas that drive humans to pay attention and to act (to give a shit) and then to want to do the action you, as a marketer, want them to do. We spend too much time talking about the technology and targeting that puts boring ad ideas in front of people. Boring.

Does the technology work? Facebook advertising fibbing / bullshit – again and again (the BIG 2016 story). And then there is ad fraud. Billions? Wasted? Clients have woken up. This should be interesting.

Workload will load up. More and more advertising platforms will lead to more and more agency staff work. You are in a tough position… more work and clients that want to take a bite out of your profits. Plus, employee burn out.

The business of advertising sucks (Part I). I talk with dozens of agencies. Most, even shops up to 200 people (I won’t even get into the networks) are barely making it. Why? Well, most do not really know what business they are in. They like making ‘ads’ and using the latest ad tech. But, they do not know how to make money. Most, the vast majority of agencies, do not even have a business plan that spells out the path to success. Please, start with a plan. And, given the pace of change, review the plan every year.

Ultimate bottomline: Most agencies do not have a marketing plan.

ADHD. In addition to not having a business plan, many agencies do not run a consistent marketing program. Many (most agencies) do not run their sales plan with any consistency. They: Start – Stop – Start – Stop. They clearly have some form of attention deficit problem. Agency leaders have to treat business development like they treat an agency client. Do not take your eyes off the new business ball.

The business of advertising sucks (Part II.)  I was blessed during the first half of my advertising career. We got paid well by the 15% commission system. This ended for me about 1989 when a new CMO at my Northwest Airlines client wanted to reduce that to 8%. Get this, this cut took us from $9 million in revenue and $3 million in profits to about $4.5 million in revenue. All of a sudden we were operating at a loss – if we did not cut back on our service. We didn’t and it didn’t matter because, of course, the new CMO wanted to hand the account to another (read: his) new agency. OK, it’s 2016 and you guys are now charging by the hour. I witnessed this problem at my Oregon agency. The problem? Not so much that we got paid less. But… the problem of getting paid by labor hours for creative services. The value my agency provided clients far exceeded the hourly rates we could provide in an industry that had become based on low costs. There was always another agency that would work for a lower hourly rate.

Ready? Sell your agency? Sorry, most owners will never be able to sell their agency. Ever.

Why? Most agency owners are not building a business for sale. That means that they do not have a product or service that someone else will want and want to pay big bucks for. You can build a valuable agency. But, you have to make the goal of building value part of your plan. A part of your business plan. To get there, figure out what kind of agencies are getting bought (most sales are local) and have the type of agency that another wants to buy.

Process equals success. Having a clear, well-managed agency process is critical. Agencies have to find as many repeatable systems as possible. Otherwise, you are doomed to the world of over-work and low-margins. Read this: Advertising Agency Process and Profitability. It is long. It is based on how my agency built a system for profitability. An agency I was able to sell.

There is much more. But, I have to go now. Adios and —– Feilz Ano Nuevo!!!

OK, Back To The Art Of Advertising

lumascape-marketing-techOne more thought. You are in the advertising industry. This means that you have to connect with hearts and minds in order to cause the action you seek. This means that a form of art is involved.

Sure you have to use advertising technology to get the word out (that’s all that overwhelming stuff in the Lumascape at the left). But, you will not get the results you want until you spend some time making advertising art that connects, inspires and informs.

Soooooo, as a New Year’s gift, I give you a very brief definition of art. Think of this Richard Serra video the next time you crawl into the ad tech wormhole. Who is Richard Serra? From Gagosian, his dealer…

“Richard Serra is one of the most significant artists of his generation. He has produced large-scale, site-specific sculptures for architectural, urban, and landscape settings spanning the globe, from Iceland to New Zealand.”

Richard Serra – Why Make Art?

How To Win Advertising Awards Like LONDON Advertising @ The Drum Awards

Peter · November 29, 2017 · 1 Comment

LONDON Advertising Kills The Drum Awards Plus An Interview With LONDON’s CEO To Help Your Agency Win Too

Imagine an advertising agency that has a stand out, highly competitive  brand positioning (“One Brilliant Idea”); owns the name of its home city; beats much larger international agencies in pitches for global accounts; makes lovely and impossible to ignore brand-building advertising; and wins buckets of major advertising awards — year after year. In this case, this week’s mega kudos and wet kisses from The Drum Awards.

The agency is London Advertising and after you hear about all that they just won, I’ll share an interview with LONDON Advertising’s CEO Michael Mosynski. By the way, the interview is one of many in my book, The Levitan Pitch. Read This Book. Win More Pitches.  [Which is an excellent holiday gift for all your favorite agency leaders or yourself, for that matter.]

This should become one of my best read posts. Please pass it on. Use my cute social media logos.

Some Nights It Is All About Winning

From The Drum – London Advertising was named International Advertising Business of the Year at last night’s Drum Network Awards held in London.

Here is the copy from the agency’s email announcing this year’s Drum Awards. FYI: LONDON is a repeat repeat repeat winner.

 A SUCCESSFUL NIGHT AT THE DRUM NETWORK AWARDS

We had an amazing evening at The Drum Network Awards last night. Proud to say we were the most awarded agency, receiving the Agency Grand Prix, as well as winning Agency of the Year for a fourth time. 

Our He’s/She’s a fan campaign, for Mandarin Oriental Hotels, won the International Advertising Campaign/Strategy of the Year, as well as International Digital Campaign/Strategy of the Year. 

Our work for Mandarin Oriental London, on which we collaborated with Sir Peter Blake, won Leisure & Tourism Campaign/Strategy of the Year.

We were delighted Sir Peter was able to join us on the night.

In a speech to the audience, he said, “seeing my artwork towering over Knightsbridge made me very proud”. 

Here is the full list of awards won:

The Agency Grand Prix – Winner

 International Agency Business of the Year – Winner

 International Advertising Campaign/Strategy of the Year – Winner for He’s/She’s a fan – Mandarin Oriental Hotel Group

 International Digital Campaign/Strategy of the Year – Winner

Leisure & Tourism Campaign/Strategy of the Year – Winner for Our fans by Sir Peter Blake – Mandarin Oriental Hyde Park, London

 International Integrated Campaign/Strategy of the Year – Highly Commended – Our fans by Sir Peter Blake – Mandarin Oriental Hyde Park, London

 Agency of the Year for Advertising – Highly Commended

My Interview

Michael Mosynski is CEO of LONDON Advertising. He launched the agency eight years ago as a global agency built for today’s marketplace. The agency’s clients include Boots No7, Mandarin Oriental Hotel Group, Ketel One, W&O Travel, and Wegwood.

Prior to starting LONDON, Michael was the CEO of M&C Saatchi Hong Kong, Middle East, and London’s IS. Prior to joining M&C Saatchi, he held a range of senior positions at Saatchi & Saatchi Advertising Worldwide (I was a lucky boy to have worked with him during Saatchi’s golden years).

PL: LONDON Advertising is positioned as an international, yet very nimble one-office agency that that delivers “One Brilliant Idea that can work in any media, anywhere in the world.” Why does this positioning generate interest from multinational clients?

[Read more…] about How To Win Advertising Awards Like LONDON Advertising @ The Drum Awards

A Marketing Email Program With Personality

Peter · November 7, 2017 · 4 Comments

Yup, Your Marketing Email Program Can Have Personality

Me-Too is bad. Different is good. Boring is bad. Personality is good. Here are some ideas about building a marketing email program that works harder by delivering some cool personality. For your readers and for your advertising agency.

 

How many marketing or information emails do you get? I get a lot. To be clear, I am talking about both direct marketing emails (the unsolicited kind) and email newsletters that I have subscribed to. In both cases, I am a hell of a lot more interested if the email has some personality. Most don’t. This brings me to The Hustle.

Hustle On Brothers and Sisters

Below is the copy of a “Thank You For Subscribing” email that I got from the HUSTLE. As the Hustlers say:

Your smart, good looking friend that sends you an email each morning with all the tech and business news you need to know for the day.

I urge you to go through the entire sign-up process to see how these guys use personality to stand out and make love to you (don’t worry, it is easy.)

The full email.

 

 

email marketing

Want More Of Not Boring? AKA A Marketing Email Program With Personality…

The HUSTLE doesn’t stop at just sending you your daily email. They want you to refer friends.  Below, again, is what their website page looks like after you’ve subscribed. The copy is below the image.

A question, do you add a refer your friends’ message to your agency emails? You should. Note how the Hustle even promotes/incites/entices you to tell your friends… That’s what we call asking for referrals.

OK, before I leave you, my point is that even a simple email system can have personality.

Be not bland my friends. Be active. 

The above website referral page copy:

I used to read the news, but let’s be honest: that crap is dry and you only read it because you feel kinda like you should if you want to be a “good” adult. If you want a quick, blah-blah-blah sounding scoop on big world news today, your robot pal Alexa or the New York Times app can do that for you in a jiffy. But for a daily news email that’s funnier, punnier, less political, more relevant, and 200% guaranteed to make you sound more interesting at dinner parties and/or during Tinder dates, you HAVE to get on board with The Hustle. Like, now. Sign up today and tell me I’m right tomorrow.

Hey, want to hear more about advertising agency email marketing? From someone who started an email program in 1996 – yes, 1996. And, used it to get clients like Nike, Nabisco, and Radiohead.

Don’t be shy…

An “Advertising” Cure For CPG’s Ills

Peter · October 12, 2017 · Leave a Comment

An “Advertising” Cure For CPG’s Ills

images tideImagine creating a new marketing company that directly goes after a huge industry’s Pain Points. I mean, directly.

I just read, “2 Saatchi Alums Vow To ‘Clean Up’ CPG” in MediaPost. These ex-Saatchi guys vow to help clean up CPG’s big needs per the article …

“As the consumer packaged goods (CPG) industry continues to experience sharp declines in sales, two former Saatchi & Saatchi senior global executives, Vaughan Emsley and Cliff Francis, are launching Clean Up On Aisle 7, a new consulting firm to help CPG brands be more effective, responsive and agile in today’s changing landscape.”

Why Is The Idea Of This New “Consulting Agency” So Smart?

5 Big Reasons.

  1. CPG is in bad shape. Overall purchases of consumer-packaged goods in the U.S. declined 2.5% in unit terms in the first quarter, according to Nielsen.
  2. Volatility sucks. There are “probably more sources of volatility today than at any other time in history,” P&G Chief Financial Officer Jon Moeller said Wednesday in a call with reporters.
  3. CPG companies have been rather slow to adapt to the new world of digital marketing and consumer shifts. They need some speed.
  4. Clean Up On Aisle 7 (a cute name but a bit lengthy) aims to go directly at these major client pain points.
  5. Clean Up On Aisle 7’s management has the history and ecperience to deliver smart thinking. “Previously, Emsley served as the global client leader for all Publicis Groupe agencies working on P&G brands, while Francis worked as the former worldwide creative director for P&G brands at Saatchi & Saatchi.”

OK, One More Smart Point – For Your Agency.

Clean Up (a shorter version as I am sure they will be known) stands out from the huge pack of advertising agencies and consultants that do not have a well-defined positioning, a bold reason for being and a hard to ignore sales proposition.

A new company dedicated to curing the ills of CPG meets a clear need and… stands out.

They are unignorable.

 

 

 

 

 

 

The Best Advertising Agency Website

Peter · September 10, 2017 · 1 Comment

The Best Advertising Agency Website… Sells

SIMPLEI’ve been talking to an increasing number of advertising agencies about how to rebuild their agency website to be a more effective sales tool – to be a best advertising agency website. The operative word here is – sales. It is critical that agencies think very hard about how to funnel a visitor from ‘just visiting’ to making direct contact.

Your website is most likely the first time a prospective client will spend the time to get to know your advertising, design, PR or digital agency. It could also be the last time they see you, and worse, you might never know that they even took a look.

Getting your website right is critical to growing your business. Not setting it up to sell could be one of your worst business development mistakes.

Here are some general thoughts about how to turn agency websites into sales tools. I know that this is timely because most agencies, even ones that just launched a new website last week, are always thinking about their next website. I’d bet that you are too.

The Optimal Agency Website

8 Seconds…

Prospective clients give an agency website about 8 seconds to hook ‘em. That means 8 seconds to describe the agency and give the prospect a good reason to read on. 8 seconds! You know what I’m talking about… you probably give most sites you visit just 8 seconds to tell you why you should stick around.

Once you’ve hopefully sparked interest, clients look hard at agency websites for a clear understanding of what you can do for them (your skills); who you have worked for (proof); past work (more proof), agency thinking (brains); who runs the shop and agency personality (chemistry).

Once you’ve satisfied a potential client’s information needs, you will need to corral them into making contact. After looking at hundreds of advertising agency websites over the years, I can tell you (no surprise) that the great majority do not employ the basics of site visitor conversion. Most agency websites do little more than offer a very basic contact page to, hopefully, help the client make contact.

Sorry, it isn’t that simple.

Some Website Food for Thought

You have limited time to capture the attention and interest of a visitor. How do you do that? Here are some ideas.

Simple Works Hard

I am a fan of simple, fast read design. It’s hard to argue with the power of simplicity. As support, here are some words from the master of keep things simple.

“That’s been one of my mantras—focus and simplicity. Simple can be harder than complex. You have to work hard to get your thinking clean, to make it simple. But it’s worth it in the end, because once you get there, you can move mountains.” – Steve Jobs

Here is an example of an agency that not only preached simplicity; it used super clean and direct design to support its very own brand proposition.

m&c sattchiSee how M&C Saatchi tells (well, once told) prospects what they will get from the agency as soon as the visitor hits the home page. M&C Saatchi delivers its message in about 1.5 seconds. Given the main message, could you imagine the agency having a complicated design to express this thought?

Maurice called the delivery of simplicity: One-Word Equity. This was their pitch from a few years ago. And, there can be no argument that his direct statement still works in today’s over-stimulated ADHD world.

 

OK, One More Uber Simple Website…

 playgroundJust to hammer the KISS point, I am including the home page of Playground. It took me 1 second to know what Playground is.

While I am not sure that saying “We are a digital creative agency” is a standout agency pitch, it is, without question, direct and therefore stronger than the front door of most agency websites.

What I Like: Website Elements

Once you have stopped the website visitor with your direct home page message (something compelling via copy or a video), you’ll have the time to tell them your agency story and supply key information.

Services

[Read more…] about The Best Advertising Agency Website

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