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WTF Takeaways From Ad Age Small Agency Conference

Peter · August 10, 2022 · Leave a Comment

Ad Age Small Agency Conference: Stating The Obvious… Way Too Often

Ad Age Small Agency Here are some smart, yet painful, takeaways from The Ad Age Small Agency Conference. I am not surprised at what the speakers say. But also a bit horrified. I mean, what you are about to hear are what I would consider no-brainers for how to run an advertising agency.

No Brainers… That is my What The Fuck. Am I being too dramatic? I don’t think so.

The issue is that these expert takeaways and advice should be ingrained in all advertising, digital design, and PR agencies. Clearly these takeaways are not. But, YMMV. I include some thoughts and links to “helpful’ thinking. Mine.

Not Speaking Client Language. From Mirren:

Brent Hodgin, Mirren’s Managing Director, is focused on language. As in client language.

“Clients are focused on growth and revenue and most agencies are focusing on brand reputation and positioning,” Hodgins said. “And that is a gap.” Awareness “in and of itself is not an end benefit,” he said, because you can grow awareness and still not move one product off the shelf.” He added: “When you don’t use the language of your client … it’s like you are an outsider trying to be an insider.”

The Levitan take. Hey, agencies are selling services to a prospective client that wants stuff. Figure out what stuff they want (gee like more sales and customers and the right analytics + KPIs) and talk their language. Do the upfront research.

Get past typical agency “branding” talk to talking about “sales”. Like ROI.

Some “CLIENT” language from my pitch book:

Here is a quote from an interview I did with Ian Beavis who has been EVP Automotive at Nielsen and ex auto CMO (Kia, Mitsubishi.) He has been pitched by dozens of agencies (and ran the Toyota account at Saatchi & Saatchi Advertising, as well)

Levitan: A final question. Agencies have a hard time creating a competitive agency brand positioning. Any insights and advice you can give to the agency world on how to be distinctive in this highly competitive category?

Beavis: You rarely hear of an agency being a business solution provider, as it just doesn’t sound cool or creative. A good agency solves a client’s business issues and is a partner. Very few qualify and even fewer truly embrace this challenge.

Clients want agencies that understand business objectives and business results. They want to hear that you get it. That’s it, folks. This WTF is about not doing the research to learn what that prospective client wants.

Agencies Have a Serious Branding Problem. From The Martin Agency.

[Read more…] about WTF Takeaways From Ad Age Small Agency Conference

Ad Age Small Agency Of The Year 2022

Peter · August 2, 2022 · Leave a Comment

Yes, It Is That Time Again: Ad Age Small Agency Of The Year 2022

Ad Age Small Agency Of The YearThere is an old joke about winning. I think that it merits mentioning as we look at the Ad Age Small Agency Of The Year Awards. Why? Because you need to enter an award contest if you want to win. Obvious? Apparently not as only 400 agencies entered this year’s award show.

Every week Murray goes to the synagogue and prays, “God, please let me win the lottery. Just once, please let me win the lottery.”
This goes on week after week, month after month, “God, please let me win the lottery.”
One day this majestic voice booms down from above, “Murray, meet me halfway, buy a ticket!”

I have written about entering award shows plus the why bother plus listed the big advertising awards right here: Top Advertising and Design Awards.

Why bother entering? Well, winners have something to shout about to their staff (and future staff), their current clients and as proof for future clients that the agency is great – as said by a trusted third party.

From Ad Age:

While small, these shops have proven to have big ideas and even bigger ambitions

The winners of our 14th annual Small Agency Awards were culled from a list of more than 400 entries from the U.S. and globally and represent some of the best and brightest agencies today.

The shops that made the grade weren’t chosen just for creative prowess, but also for overall business results, revenue growth and more. The agencies on this list are producing ingenious but effective work and also demonstrate proficiency in a variety of media and a willingness to move into new disciplines including health care or gaming or design.

Since not everyone has an Ad Age sub…. here you go.

The “Big” Small Winners

Since many folks are not Ad Age subscribers, here are the winners.

Small Agency Of The Year.

Gold: Mojo Supermarket // Silver: Movers+Shakers

Gold 1-10 Employees: Fred & Farid // Silver: Quality Meats

Gold 11-75 Employees: Lerma // Silver 11-75 Employees: Preacher

Gold 76-150 Employees: Fitzco // Silver 76-150 Employees: Rosewood Creative

Like Regional Agencies?

Northwest: Opinionated and Copacino Fujikado

Midwest: Highdive and Hanson Dodge

West: Mirimar and Haymaker

Southwest: Callen and Bakery

Southeast: Dagger and Dunn&Co.

International: Zulu Alpha Kilo and Giants & Gentlemen

OK, that’s it. Go out and win that award. Oh, and read my award show blog post.

An Advertising Agency Survival Guide

Peter · May 16, 2022 · 3 Comments

The Advertising Agency Survival Guide. 2022 “Recession” Version.

Advertising Agency Survival GuideI am republishing and updating my pandemic Advertising Agency Survival Guide blog post. It was originally written in 2020 when we all realized that we were heading into some Covidland hell. At that time, The Association of National Advertisers, the ANA, passed the article along to its membership. Why am I modifying the article for 2022? Because I think (not alone here) that we are heading to some form of recession. Recessions are not great for advertising agencies as marketing is one of the first line items that clients cut from their budgets.

Note: While we are not sure if a recession is heading our way, we do know that company valuations are down and that is not a good thing for marketing budgets. The odds on their being that full-blown recession … This from Bloomberg.

The probability of a recession over the next 12 months is now 30%, the highest since 2020, according to the latest Bloomberg monthly survey of economists. That’s up slightly from 27.5% in April and double the odds economists predicted just three months ago.

This from ADWEEK on Sir Martin Sorrell:

S4 Capital issued its 2021 Annual Report this week and company executive chairman Martin Sorrell in his letter to shareholders strenuously sought to manage growth expectations given recent huge reversals on the macroeconomic front.

Sorrell said that events and circumstances have developed to create a “perfect storm” that will dampen the “strong bounce-back previously expected this year and over the horizon in 2023 the clouds look even darker.”

Sorrell noted that GDP forecasts have recently been cut by the IMF and others to 3.6% from 5% just six months ago. “Less robust economic growth is important as it’s one of the drivers of S4 Capital’s growth,” Sorrell cautioned.

At S4 Capital, Sorrell added, “we’ll trim our sails accordingly and won’t be blown off course. But navigation will as ever, be challenging.”

Tough Question. Will Your Advertising Agency Survive This New Recession?

Here is my educated take on how advertising agencies will survive the big dip and how they will make lifeforce happen. It is my take on an Advertising Agency Survival Guide.

Having gone through the 2007 – 2008 recession as an agency owner, I saw approximately one-third of advertising agencies shrivel. My current survival advice is based on my having navigated financial storms as well as recent deep conversations with small and medium-sized agencies. I did not choose to rush out these thoughts. I actually thought about my thoughts. LOL.

Plus, this article is not short and sweet. You will actually have to read all of it. OK, it is sweet.

Two Quick & Very Important Points.

How long will the shit-storm last? I am talking about the inevitable/impending reduction in client spending.

Like you, I have no clue when any semblance of normality will return. I have to assume it will. Plan accordingly.

Chamath Palihapitiya is one of my most respected “advisors”. He has said that companies should be able to adjust and make new plans to survive 36 months. 36! Yes.

He says, think like this is a form of depression. Whoa. Yikes. Are you ready?

This is what I do know… If you want to be in the top 1/3, you can’t lose all or even some marketing energy or brand awareness. Why make your voyage back to the land of happy clients too uphill?

You will get my marketing recommendations below. But first, the big question.

Will Your Advertising Agency Fail?

Here is what an advertising agency principle should be doing right now. I admit that this is generalized given the diversity of the types of advertising agencies. But generalized does not mean its not an effective how-to for virtually any agency.

First – Two Definitions

  1. “Advertising Agency”: This is my universal term for most types of communications marketing firms.
  2. “The Good Client”: A client is a company that has consistently used any form of advertising or digital marketing. In your case, it is a client that meets your target criteria (you have that, right) and you think would want to hire you.

OK, Advertising Agency… What Are You Going To Do About it?

I am going to be tough here. At least 30% of advertising agencies will fail or falter in the next twelve to eighteen months.

This post provides my take on how to survive. For the winners, how to set yourself up for growth.

6 Advertising Agency Pain Points – I Know You Know This. But, It Is Worth Restating.

  1. Your current and future clients are starting to freak out. This goes from their business perspective (increases in consumer debt, lower spending by their B2C or B2B customers, that supply chain pain) and their own worries about their life savings.
  2. Some current clients have already reduced or canceled advertising and project spend.
  3. Growing agency profitability has been getting more difficult.
  4. You could be too slow in managing your costs.
  5. Agencies, too many, are already poorly positioned, do not stand out, and worse, are unbelievably ignorable.
  6. Many prospective clients “probably” do not want to hear from you. Well, they might if you have the right messaging.

Advertising Agency Survival Guide Strategies

I know what I am talking about. I’ve won and lost. My advertising agency survived the 2007-2008 recession. My $30 million VC funded ActiveBuddy digital business did not survive the 2001 dot-com bust. Don’t feel bad for me, Microsoft eventually bought our technology.

Existing Client Opportunities

[Read more…] about An Advertising Agency Survival Guide

2022 Goals – Personal & Business

Peter · January 5, 2022 · Leave a Comment

Yup, I Have 2022 Goals

2022 goalsJust a quickie here about my 2022 goals. Just for my head. Just to maybe get your juices flowing. Your goals juices – that is. Your other juices are up to you.

Some goals aqui…

  • I’ve been intellectualizing, a bit too much, with some smart photographers about who can photograph who? Can me, a white guy, photograph people not like me, as in a series on lesbians? Can I go back to Selma and continue my series in the south? Can I do that black family project in L.A.? On the left or above is a photo I took many years ago. I like it. I am going to write about this ‘who can photograph who?’ subject on PetaPixel.
  • I am going to dig in deeper about account-based marketing – ABM – just for you – right here on this blog. Well, it is called ABM but it is just plain old very smart sales techniques. Too many advertising agencies do not use ABM. Why?
  • I am joining a group in Mexico that is all about micro-lending to Mexican women so they can start their own businesses.
  • I will be in Argentina twice this year visiting my 1.5-year-old granddaughter. She is here with her parents right now. Yes, I will drink a lot of red wine.
  • I have to get my ass back to SE Asia. Been all over. The last big trip was to India in January 2020. Too long ago.
  • I will continue to get lots of incoming questions from people that want to move to Mexico. Read about it here – Quit Advertising. 

There is more, but I will spare you.

Oh, OK, One Other Thing.

I am starting the year finishing up with two agencies, as in they hired me to help them grow their agency client base. And, starting on two new assignments. Thank y’all!

Now, shouldn’t working with me be one of YOUR goals?

Ask For The Order

Peter · January 4, 2022 · Leave a Comment

After I left Advertising… I Learned How To Ask For The Order.

Ask for the orderI left advertising for the first time in 1995 to start one of my two Internet / digital companies. You can catch up by reading How I Discovered the Internet After Saatchi. It is a decent read about my asking for a new career and about how to ask for the order.

When I founded and ran New Jersey Online, a very hot and popular first-of-its-kind online news website, my owners, the Newhouse family (think Conde Nast, mucho magazines, mucho newspapers, and Random House) handed me Jim Hageman as my sales director. Jim had been very a serious sales director at the Miami Herald.

As Saatchi & Saatchi’s USA and European business development director – I thought that I knew how sales worked. That was until I went on sales calls with Jim (we were inventing and selling first-gen Internet advertising.) One of the key things he taught me was to never leave a sales meeting without doing for the ‘ask for the order’ dance. If the prospect said yes, great. If, no, we tried to craft a program that fit their needs – and gave some stuff away to soften them up. i.e. we’d sweeten the pot. It worked a lot. And, it became of of my atomic habits.

Today I See A Lot OF Advertising Agencies That Are Way Too Shy – They Do Not Ask For The Order.

Below is a quick example of a smart guy that knows how to perform the ASK. In this case, Jim Clear (a New York Times Best Selling author of “Atomic Habits”) is asking me to share his newsletter with my friends. A clear ASK (yes a clear ask from James Clear). My point, see how he does it… Nicely plus an offer for you.

Learn from this to grow your company’s newsletter and even your advertising agency client Referral Program (you have one, right?)

___________________

Hi there! It’s James Clear. [Read more…] about Ask For The Order

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