Marketing

An Advertising Agency Website That Actually Brands

Peter · March 6, 2014 · Leave a Comment

Most, like most, advertising agency websites do not do a very good job of branding. Ooops, an understatement. They kinda look alike. or, at least fit into a standard set of design styles (peruse this visual agency directory.)

Lets face it, leading with client work, which makes a great deal of sense, doesn’t really brand an agency. Like its nice to know who did the Samsung work but branding? No. That’s why 72andSunny’s website could work for Goodby Silverstein & Partners and vice versa.

JWALK has an agency website that brands the agency within 2 seconds of your visit. Jay Walk… get it?

I think that JWALK could do a better job of explaining what they do (see their About copy below.) But, there is no question that I am in JWALK land when I am on their website.

JWALK makes brands culturally relevant through storytelling with intent.

As an agency of creatives, designers, technologists, entrepreneurs, influencers and inventors, we understand what it takes to build businesses. Our job is to make your brand part of culture, loved by your consumers and envied by the competition.

The customer journey has evolved from the traditional awareness-to-purchase funnel to today’s fragmented shopping experience. Storytelling is the only common thread that binds the brand together, and drives consumer engagement.

(They do a better job within the limitations of their Twitter profile):

“@jawalk JWALK is an award winning agency that believes the only way to build a brand is through immersive storytelling.”

35 Ways To Start & Grow An Ad Agency

Peter · February 25, 2014 · Leave a Comment

How To Start & Grow An Ad Agency

I sat down recently and listed a few recommendations for how to start and grow an ad agency. By the time I finished, I got to 35 pieces of advice. I put 3 below. The other’s are in the mini-Eish-book “26 Ways To Grow Ad Agency Profits Business-building tips from over 30 years running ad agencies.”, which you can get by subscribing to this blog using the form at the bottom of this post. I like getting subscribers because it makes me feel loved and it will provide me a list of folks to alert about my new book on pitching which will be published this spring.

{ You will see that I have narrowed the list to 26 major points from 35. I can’t change the URL (the 35 number) without confusing Google.

These 3 Are From the Marketing Section

Stay very hungry and have a solid business development plan. Business development is a 365/24/7 priority that needs a solid plan, an active approach and constant senior management attention. Too many agencies wait until they lose a large client to reactivate their business development plan. Speaking of plans. Most agencies do not even have a business development plan. Crazy!

Business development plans need to have clear objectives, lists of must have and should have clients and marketing strategies to target and reach out to these potential clients. Reach out, start to make friends and stay in touch. One of my worst new business experiences was that despite my agency’s work for Nike’s national college and Major League Baseball programs and our sports marketing for University of California and Oregon State University, we were not invited to pitch Portland’s MLS team the Timbers because our lead sports account manager hadn’t kept in touch with her friend who was leading the pitch. By the time we heard that the account was available, we were too late.

Think niche. Even if you are a full-service agency, consider leading your new business program with a high-interest niche service or product. The concept of less is more works for agencies as well as advertising messages. Citrus used interest in “invisible QR codes” (that were developed by our client Digimarc) to get us into companies like Nestle and Kraft. We never would have gotten the first meeting with Fortune 500 prospects if we simply said that we were yet another me-too “full-service” shop. A niche-pitch will get you in the door. Once in, work your new business magic.

B2B makes money. Even if you love that sexy consumer work, think hard about working with more B2B clients. B2B is a less crowded playing field; B2B clients have on-going budgets; positive ROI drives incremental spending and smart B2B clients will make you more digitally savvy. I am continually surprised at how many agencies leave B2B work to so few.

Other sections include Planning, Attention to Detail, Client Management, Your People, Digital Chops, Marketing and A CEO Thought. This last section is about the fact that it can be lonely at the top.

Check it out. Don’t forget to get the rest of this document at the bottom of the post.

Merry (Belated) Christmas From Victors & Spoils

Peter · February 19, 2014 · Leave a Comment

I’m a bit late to the Christmas party but, just found this more-creative-than-the usual-boring agency-Christmas-thing. In this case, its a Christmas video from that agency that so many other agencies that don’t have a point of difference love to hate. Yes, Victors & Spoils has detractors. But, then again, anyone doing anything new gets dumped on by the old guard. Surprisingly, for a “creative” industry like advertising, “new” is scary.

Did Victors & Spoils crowd source the Photoshopping? While you are at it, watch the agency’s descriptive “about” video. It also works. More agencies need to use the power of video to sell, yes, sell, their agency to fickle website visitors.

Today’s Marketing Headache

Peter · February 9, 2014 · 2 Comments

Need a marketing headache? Well, according to Gartner you should already have one. Check out this chart that makes it all look like a train wreck ready to happen. That’s the bad news.

The good is that savvy advertising agencies should be able to use this level of complexity to offer aspirin-like services.

If I Were An Ad Agency Client – I’d Hire Lean Mean Fighting Machine

Peter · February 7, 2014 · Leave a Comment

I look at lots of ad agency websites. I put them in my agency directory / I look at them because agencies contact me to ask for my help (its amazing how fast you can suss out an agency’s value – like in 7 seconds) and I look at them as if I were a client seeking a new marketing partner.

Most agency websites fail. They are me-too, slow to deliver a message, overloaded, have no personality and don’t sell anything. They are, sadly, 20 years or so after the birth of the graphical browser, dull and oh so boring brochures. So, its so sweet when one comes across an agency that gets it. And, of course, once again, its the English that have it all figured out.

In this case, its the, of course, lean website from London’s Lean Mean Fighting Machine. Spend time on this website: watch the videos, enjoy the attitude like how they position their blog (“Our Blog: By Employees That Are Forced To Write it”.)

Please. Make adjustments to your website. Be different, have fun. Oh, and think sales because, at the end of the very long day, your website should sell (and, if you can, look different that the guy down the street.)

Finally, a sense of humor will go a long way to pre sell. Most clients say that “chemistry” is how they choose an agency.