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10 New Year’s Resolutions For Advertising Agencies

Peter · January 4, 2014 · Leave a Comment

babyNew Year’s resolutions work. Well, at least some do. The bottom line: at least give them a chance.

Here are ten 2014 resolutions for advertising agencies that I think your agency should make. I mean… really do if you want to grow your advertising agency and your bottom line.

1. We will strive to create an agency brand position or business model that stands out from our competition. This will be designed to give prospective clients a compelling reason to want to work with us. Let me help you out here.

2. We will write and execute an annual business development plan that uses both inbound and outbound marketing. In fact, we will start by updating our master business plan. Too much has changed in the past twelve months to not revisit all of our assumptions and objectives.

3. We will manage and run our business development program with consistency. We will not start and stop. It is too late to restart a new business program after loosing a large client.

4. We will not pitch every account that comes our way. The pitch process is simply too costly. Before we pitch any account we will work hard to determine if the prospective client is a good fit for the agency based on a set of predetermined criteria. Here is a start. Is the client famous? Do they respect marketing? Do they want us to do brilliant work? Will they pay well? Are they a cultural fit? Hopefully you can say yes to two or three of these.

5. We will establish a recommended agency compensation plan and will share this with current and perspective clients. This plan will include cost-plus, fixed fees and performance-based remuneration based on a client’s performance metrics and an annual agency review. I’d like to se agencies get out in front of this issue.

6. We will ensure that we provide more value to all existing clients than we did in 2013. We will make sure we know how to prove our value.

7. We will give our people the time to fully explore the marketing value of new media or communications technologies. Some savvy agencies jumped on Vine when it was introduced and used it to build agency awareness.

8. We will work to grow our expertise in mobile and video marketing, the two fastest growing segments. To not do this will kill us.

9. We will write the book we want to read. I stole this line from Austin Kleon’s “Steal Like An Artist.” I wrote about why advertising agencies like The Gate Worldwide write books to grow their awareness for the blog Agency Post.

10. Have Big Hairy Audacious Goals. Go for it this year. I firmly believe that without BHAG’s agencies will wither away.

-> Here’s a bonus resolution:

We will call Peter Levitan and take him up on his Vito Corleone offer. We have nothing to lose and so much to gain from his new business insights. No, I don’t think that humility is a business-building attribute.

While you are at it… Don’t miss any of my brilliant (LOL, but I mean it) thoughts on new business.

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Why Advertising Agency New Business Might (Not) Fail In 2014

Peter · January 2, 2014 · 1 Comment

I thought that I would ignore my blog today because I am writing a book on a system that will help all types of advertising and marketing communications agencies improve how they run their new business programs. My goal is to write a book that is so brilliant that YOU will have to buy it because the agency down the street bought multiple copies.

However, my goal on focussing on the book has been thwarted. I was surprised to wake up to lots of incoming traffic from search engines. People, I assume advertising people, must be thinking about how to grow their agency today. Its a very powerful 2014 New Year’s resolution. And, for most agencies, one that will unfortunately fail.

There are lots of reasons that advertising agencies do not run optimized new business programs. ADHD Rules.

The most often cited problem is inconsistency. You know, the on and off again program where agencies get the machine cranked up only to fall behind a few months later. Its kind of an ADHD thing. Why are so many agencies scattered and inconsistent? There are lots of reasons, but let me state a few that I will address over the next few months.

  • The CEO is not involved and does not look or act hungry. She is not leading the charge and has not made business development an agency priority.This leadership failure – its a big one – will drive down agency motivation and will make the best agency employees seek greener pastures.
  • The agency does not have a business development plan. Most of the agencies that do not have a business development plan don’t even have a business plan. WTF?
  • The agency is so busy with current clients that they have not made the time for new business efforts. This is really really bad news. Most agencies will loose AOR and project clients this year (I am certain that this will happen.) Starting up the new business machine when you are spiraling down is absurd. The sales cycle is simple too long to wait.

There are more reasons.

Some are people related like having the wrong business development director (or poorly written compensation plan); or they are outsource-related like handing your new business program to a third-party  and hoping for the best or praying that a poorly planned agency blog will simply draw in the most desirable clients because what you write is so compelling and different. My bet is that one quarter of all agency blogs are not based on a strategic content plan. I think that reviewing agency blogs in an industry that thinks that their under-planned blogs will lead to “win without pitching” scenarios should be revealing, instructive and entertaining.

OK, enough spewing. I am going back to writing my book. Today I am working on the agency compensation chapter. It might just be one of the drier chapters but, at the same time, one of the most important. So, as 2014 stimulation I offer…. a compensation mantra for our first day back.

“Show me the money!”

Oh, and call me, I have a plan for helping you get the money you deserve.

While you are at it… Don’t miss any of my brilliant (LOL, but I mean it) thoughts on new business.

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Great 2013 Music (Not Advertising)

Peter · December 20, 2013 · Leave a Comment

Here are some of my favorite bands of 2013. From London to Minneapolis to Brasil.

Listen and dig deeper into their world’s.

Oh, and a major shout out (yeah, I know) for the BEST music show on TV: Jools Holland & Later. 43 episodes of totally kick ass music.

Oh, back to the music… Play these videos for your kids. Please. Um, age appropriately… Mensa that is.

London Grammer. Lovely. Song #2 is fantastic.

Vic Mensa. Some Chicago for you. OK, LA. CK out the yellow Ford Bronco. My goal? Get my second (red.)

Low. From Minneapolis. Thanks again to Seattle’s KEXP for the videos. What radio is about.

Boogarins. 1960’s acid flashback music from Brasil. Cool, right? And just in time for the World Cup.

Elephant Revival. Colorado.

XXXOOO to all of my readers & Happy Holidays… Buon Natale!

Droga, Esquire And An Advertising Industry Take-Down

Peter · December 10, 2013 · Leave a Comment

drogaIts my guess that the profession of “advertising” is slightly more loved by Americans than “Congress.” It is therefore fascinating that David Droga, an advertising industry superstar (according to the people that make these pronouncements), has chosen to use his access to Esquire Magazine’s Best and Brightest series to tell the other people in his industry that they are lazy. L A Z Y. Cool! And, speaking for the advertising industry, thanks so very much.

I’ve read Droga’s “Where Advertising Will Go Next” a couple of times. I’ve been trying to assess the value of his spew. I can’t seem to find much in it beyond enjoying his art of self-promotion. Lets parse some of the key Droga thinking. Here are the article’s section headlines and my perspective.

The Strongest Story Wins

Droga says that today’s advertising “is more about interruption and intrusion than compelling narratives or a good laugh.” He says, advertising agencies don’t add value. If anything, agencies often take it away.” OK, I’m sorry, is there news here? Have I missed over 70 years of interruptive radio and TV advertising? Did viewers ever want leave their programming to go to a commercial break? And, speaking for the industry, thank you for alerting all of us to the idea that delivering a compelling story is a good idea.

Surprise, Advertising Works When Its Relevant.

Droga rails at today’s lack of creativity. He says, “The ingredients for great advertising haven’t changed since the Mad Men era: Brands win if their advertising is relevant and people like it.”

The fact is most advertising has never been great or even very good, or worse, effective. OK. I’ll give the industry a break and say that 50% is good. We also know that 50% of all advertising dollars are wasted. I’ve always agreed with that ratio and am not sure that the times have changed. So, David, where is the news here?

“No industry works harder at being lazy.”

Why is 50% of all advertising wasted? Droga tells us its because,

No industry works harder at being lazy.

Droga says he can tell the difference between the 50% of advertising that works and the 50% that doesn’t — and, guess what, his Droga5 advertising is in the top 50%! Obviously, Droga5 ain’t lazy. Cue the real reason for the article – its in my last sentence.

Back to the the lazy point. Are lots of ads ineffective because Creative Directors are lazy? No. Its because only 50% are really good at creating compelling, relevant advertising.

I’ve been doing advertising at multi-nationals, my own agency and as a client for 30 years. Creating less than optimal advertising has never been about being lazy; It’s always been about talent. In my experience, most of the people I’ve worked with in advertising have been hard working high-energy types. However, as is the case with all creative endeavors, some Creative Directors are talented and some aren’t. But, in my experience, talented or not, they’ve all worked hard. Lazy? No.

David Versus Goliath (Spoiler Alert: David Wins.)

Droga’s David vs. Goliath rant (essentially that big multi-national agencies suck) has been going on since the mergers of early 1980’s. Do we need to hear more about this internal industry battle? Some clients want and think they need big, others don’t. Are there geniuses at large agencies? Yes. Are there lazy losers? Yes. Ditto for many medium sized agencies.

Figure Out Mobile. Now.

Finally, Droga wants us to please figure out mobile marketing…. Sure thing Dave, coming right up.

Can you spell “duh?” Of course we need to figure out mobile, but we’ll at best get mobile 50% right (only got TV 50% right so far), so be cool. Unfortunately for the ad industry, mobile is about communications and applications and TV is about entertainment. Neither of these mediums have ever been primarily about “advertising.” By the way, has Droga5 figured out mobile? Has it?

PR Rocks

My ultimate takeaway from this Esquire piece? It’s a good “ad” for “Droga5. It will get them more attention from prospective clients (despite talking down to Esquire’s audience and buggering all other agencies) and it proves that Droga5’s PR works at getting ink.

But, did Droga present any new, big ideas? Really, any? No. Did he add to the perception that the advertising industry is lame? Yes.

Thanks, buddy.

____

By the way, I’d rather be Sam Kinison than Droga… Go check out a real good laugh.

While you are at it… Don’t miss any of my brilliant (LOL, but I mean it) thoughts on new business.

Sign up for my weekly newsletter.

The Advertising Agency Model, New Business, Pitches and CMO’s

Peter · December 6, 2013 · Leave a Comment

displayOnce again some great data on what CMO’s think about advertising agencies and the pitch process from pitch consultant Avi Dan. Head over to Forbes to see the article, “What are 10 great ad agencies of 2013 according to CMO’s?”

Avi conducted an online survey in November, 2013 with 1,850 CMO’s to determine their ranking of leading advertising agencies and to get insights into their views on what it takes to win a pitch. While its nice to see my hometown boy Wieden + Kennedy be ranked as the best agency, I don’t find this information that useful. Maybe it is to a top 100 brand but it isn’t to the other 10,000+ clients out there or the other 4,000 agencies. [Read more…] about The Advertising Agency Model, New Business, Pitches and CMO’s

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