Here is an excerpt from a chapter on the importance of interpersonal chemistry in winning new business from my book on pitching, “The Levitan Pitch. Buy This Book Win More Pitches.”
Interpersonal Chemistry Wins Pitches
By now, you’ve seen that there are many ways that an ad agency can win or lose a pitch.
However, there seems to be one aspect of pitching that keeps coming up over and over and rises to the top of almost everyone’s list (especially within the advertising agency search consultant world). That is the idea that agencies ultimately win or lose based on interpersonal chemistry and corporate culture alignment.
My fear with the chemistry thing is that it can appear to be something that just is vs. something that can be managed and created. There is a school of thought that says that you either gel with the prospect, or you don’t. Sorry Ms. Agency Business Development Director, it’s all about a chemical reaction, and that’s why it is called chemistry.
Yikes.
After weeks preparing preparing a smart, tight presentation, are we ultimately at the mercy and vagaries of some mysterious and unmanageable human thing? Pheromones, anyone? [Read more…] about Chemistry Wins Ad Agency Pitches