Peter Levitan & Co.

The New Business of Advertising

new business

How To Win New Advertising Agency Business

· · 2 Comments

How To Win New Advertising Agency Business

How To Win New Advertising Agency BusinessMy thoughts on how to win new advertising agency business from those wonderful clients that you want… was one of the first blog post messages I ran for my advertising agency business development consultancy. I started the consultancy in 2013 after I sold my Portland agency. Whoa: About 850 blog posts ago.

It was a great, useful blog post about, yes, how to win new advertising agency business and got the attention of my ad agency market. The idea is still useful.

“Wait a minute, who are you guys?”

That was the question we got from Harrah’s Las Vegas after they received our iTunes gift card. We told them who we were, thanked them again for their help and a relationship was born. Here’s how we got there.

About 10+ years ago, my Portland ad agency Citrus needed a more distinctive brand positioning. As I suspect you know, finding a new brand position for an advertising agency, especially a “full-service” agency like ours, isn’t easy. While full-service is a highly relevant service offer that many clients seek, it isn’t a particularly distinctive sales proposition in a world with thousands of similar ad agencies. The fact is, full-service sounds rather platitudinous.

There are probably 2,000 advertising agencies called full-service.

Here is how we broke out.

To refresh our brand (and get more notice) we initiated a strategic branding process. We employed the account panning skills of Lynette Xanders, one of the Northwest’s best strategists. Lynette helped us gain a better understanding of the agency’s existing positioning, insights into how our staff perceived the current and future agency, an examination of relevant industry shifts, and a deeper view of our goals and dreams. We added in a competitive review to advance our understanding of what clients need and want from an agency.

Next – We Used A Survey As A How To Win New Advertising Agency Business Sales Tool

Our next step was to create an online survey to show a set of alternative positioning statements to marketing decision-makers – our clients and target companies. We wanted to get past our own internal navel-gazing.

We took the branding exercise and added a new business spin.

We used our new business database to select a list of A-level client prospects and used the positioning research as an introduction to Citrus. The program had 6 low-cost elements.

  1. A list of 5 positioning statements were listed in an agency research section on our website. In addition to the survey, this helped us to drive the responders to our larger agency story.
  2. A Survey Monkey online survey.
  3. An email list compiled from our The List Inc. database. Now WINMO.
  4. Three-stage email outreach.The offer of winning a $50 iTunes gift card twas added as an incentive.
  5. The prospect group’s response rate was surprisingly high at about 30%. Sometimes if you ask nicely people will want to respond.

Winning Harrah’s

One of the respondents from our outreach list (wanna-be client types) was a corporate marketing manager at Harrah’s (now Caesars Entertainment.) After the manager answered the survey we sent her a nice note and the gift card. Her response was, “Wait a minute. Who are you guys?”

This question led to more emails, phone calls, and a trip to Las Vegas. The meeting resulted in our working on Harrah’s national Las Vegas Meeting’s By Harrah’s program that sells thousands of room nights per year for Harrah’s 8 Las Vegas casinos. Our work included a new website, a direct marketing program, and a print advertising campaign.

This was a rather decent result from sending out a couple of emails, asking for some help, and the delivery of an iTunes gift card. Remember iTunes?

Oh, in addition to a new client, our research also netted a new agency brand positioning.

The Message – If you want to know How To Win New Advertising Agency Business – please be different. Or as I call it… be Unignorable.

Oh… I have written lots about advertising agency brand positions. Here.

Top Advertising And Design Awards

· · Leave a Comment

A Lovely List Of The Top Advertising Awards

top advertising and design awardsPut yourself in a marketing client’s shoes. They want to find and select a new advertising, digital or design firm. How to do that? They ask friends; take hours searching the Internet; maybe your agency got its account-based marketing down and the client now knows about the agency; the client hires an agency search consultant or… maybe they look at the top advertising and design awards to find an agency that a third party loves. A third party that gave the agency an award and big kisses. In a world of over 4 trillion ad and digital agencies, a client needs some help.

This list provides a list of the top advertising and design awards plus: deep thoughts on why you should even bother doing the advertising award game. This game is costly and time-consuming.

Across my global and regional advertising career, I’ve won big creative awards like the One Show, EFFIES and regional ad awards. There is a system to winning… Here are my views on advertising awards objectives and strategies. It is mindblowing how many advertising agencies do not know how to enter an award show — to win.

Note: This advertising awards list gets updated. Let me know if I am missing an award.

advertising agency awardsNote #2: I write about advertising awards and other agency and personal branding strategies to make you and your agency more famous in my new book. How To Build A Kick-Ass Advertising Agency

Another note: This is obvious but is worth mentioning. Even if you do not want to send out an award entry, these websites will point you to a great place to steal ‘winning’ ideas.

Advertising Awards Are Good… But, Maybe Start Here: Why Enter Award Shows? Do You Have A Strategy?

Winning the right advertising awards is good for business and agency and client morale. Just make sure you know why you are entering. Too many agencies don’t approach the award process with a plan or objectives beyond the search for ego fulfillment. This can make the whole effort a bit too C R A Z Y. But, you know that. Or, do you? Go here to hear an advertising award judge on his less-than-optimal experience reading agency entries.

I have a memory about the power of awards from my first day at Saatchi & Saatchi London way back in the 1990s. I walked through the creative floor and noticed a tall glass case randomly stuffed with lots of creative trophies. This haphazard display delivered two messages: 1) Saatchi wins lots of awards and 2) they don’t take these too seriously. Of course, the second point was bull shit. Saatchi was always about looking like a winner and the award case proved that point in a cheeky manner. It worked better than the usual and obvious shelf of awards that sit behind the ad agency receptionist’s head.

I have always had mixed feelings about advertising awards. On one hand, they are, like winning an Academy Award, i.e. ridiculous. No one ad, digital program or actor is the “best.” On the other hand (the one with the wallet), they are way expensive. As an agency owner, I often cringed when a creative director came to me with his handout asking us to spend hundreds on award entries.

However money aside, advertising awards have some very big advantages for agencies, clients, and creative-class workers:

The awards celebrate creativity itself. Creative strategies, art, copy and the media platforms that deliver the work.

They help our most talented people get noticed.

They help smart well-designed agencies get noticed by occasionally confused clients who need second party confirmation when selecting an agency. To me, this is a very important point and one that makes writing those increasingly expensive entry checks worth the cost. Awards should be a big part of an agency’s business development program – not just an ego stroker.

To put all of this go-for-it into context, I wrote about the Portland agency Pollinate a few years back that has done very well (!) by hammering Advertising Age’s Small Agency awards show. The blog post, “How To Win The Ad Age Small Agency Award? Twice?” is a demonstration of the value of entering and winning an award that has meaning for prospective clients because it is delivered via an industry-leading publication. Check it out.

Last point before the list. Award judges have told me that around 30% of agencies do not know how to create an entry that is designed to win. Poor copy, poor strategy, even typos. Many agencies rush through the process at the very last minute. Do you? Do you have an annual award plan? Who is in charge?

My Favorite Advertising & Marketing Awards

[Read more…] about Top Advertising And Design Awards

34 Advertising Agency Search Consultants

· · 6 Comments

Advertising Agency Search Consultants – The Personal Shopper Of The Ad World — Updated 24 March, 2023

advertising agency search consultantsI’ve updated my list of the advertising agency search consultants universe. After updating we’re at 42. But, I can not update the “34” URL – so, there. Let me know if I am missing any consultancies. Thanks.

Is Your Agency Findable?

Blows my mind that more (together) advertising agecies are not know within the agency search community. ya know… the people that are looking for your agency for your next client.

Before I get into the subject, I want to make an important point. Whether or not your agency has the chops and appropriate expertise to get the attention of a search consultant, please try to look and act different. Be unignorable.

Yes, you might be a great social media agency or media planning and buying group. But, I bet you have at least a dozen look-alike competitors.

Get It Right – First = Ask The Tough Questions Before You Contact Advertising Agency Search Consultants

Ask how you will stand out under the scrutiny of expert agency search consultants. Ask yourself, would you be interested in your agency? Ask me to help you.

The Big World of Advertising Agency Search Consultants

Advertising agency search consultants help clients locate the perfect agency out of hundreds, even thousands, of small and large agency options. It is estimated that about 10% to 15% of all searches use the services of a consultant (I am thinking about dollar volume, not total agency searches.) I suspect that the number of consultant-led pitches is well over 50% for clients that have large budgets, complicated accounts and now, highly specialized agency requirements.

Should Your Agency Contact An Advertising Agency Search Consultant? It Depends.

Should your agency contact the search consultants on this list? Well, yes and no.

[Read more…] about 34 Advertising Agency Search Consultants

Advertising Agency Thought Leadership Distributition

· · 9 Comments

How To Distribute Powerful Advertising Agency Thought Leadership

advertising agency thought leadershipI am writing a new book about how to build and run a highly profitable advertising agency. Chapters of the book cover the art and science of developing impossible-to-resist, as in unignorable, thought leadership as an account-based marketing and inbound tool.  Here is a quick list of advertising agency thought leadership distribution platforms. You can see more advertising agency resources right here.

Note that anything you produce can be efficiently sliced and diced and put on other platforms. Think content amplification.

13 Advertising Agency Thought Leadership Distribution Platforms

  1. Your website. In a blog post or via a downloadable white paper, webinar offer, or podcast page. The advantage of a PDF offer is that you can ask the interested party for their contact information. Gently, please.
  2. Your company newsletter. Build the list via website offers and gentle outreach. I’ve employed contractors in the Philippines to help build mailing lists.
  3. LinkedIn. Three basic opportunities: 1) Post on LinkedIn (note that LinkedIn loves video). 2) Put your thinking in LinkedIn groups (for example I am a member of Digital Marketing – 2 million members). 3) Use LinkedIn Navigator to make direct connections.
  4. Publish a LinkedIn newsletter. Your connections and followers will be invited to subscribe, and LinkedIn will alert your network whenever you publish new editions.
  5. TikTok. TikTok has become a new gen search engine. It is currently an underutilized ad agency universe.
  6. Video platforms. Australia’s Tiny Hunter agency has over 210 videos. They tell me that the videos help them close deals with the right new clients (right is the operative word), client types that spend time watching Tiny Hunter’s advice. The agency’s founders are more about closing the deal than racking up huge indiscriminate view numbers.
  7. Audio platforms. Build and distribute your own podcast then transcribe it into bite-sized content and roll it out.
  8. Leverage OPA = Other People’s Audience. Guest blog. Guest podcast. Why work to build an audience when you can borrow it?
  9. Paper: Zines and, yes, old-fashioned letters. Hmm, or a targeted very cool (has to be cool) postcard series. So, 1986. However, so 2023 clutter busting. Paper breaks through
  10. Write a book. Both paper and digital. The ultimate proof of expertise. Go self-published. There is no need for a time-consuming traditional publisher to write that B2B book.
  11. Advertising. You use advertising to generate awareness for your clients, right? See What LONDON Advertising did.
  12. Conferences. Go where your next client hangs out. Give that insight talk and make friends. Hand out that book.
  13. Doughnuts? My agency once delivered insights directly to prospects in Portland and San Francisco using a customized and personalized Krispy Kreme box. Free doughnuts to grab attention. The box delivered awareness, actionable insights, and the offer to get some recently launched Krispy Kreme stock. It made us friends.
  14. Write and produce your advertising agency thought leadership and get it out in the world to the right clients. They will love the good stuff.

More to come… in the new book.

A Sad Advertising Agency Business Development Story

· · Leave a Comment

Keurig Dr PepperA Very Sad Advertising Agency Story From Keurig Dr Pepper.

Start here: By now, most people in advertising know that Kuerig Dr Pepper’s marketing team (and I must assume their procurement department) are assholes. Why AHOLES? Here is their advertising agency business development story. This from the UK’s IPA, its leader Paul Bainsfair…

“UK agencies react in horror to the bizarre Keurig Dr Pepper 360-day payment terms”

“Global consumer products giant Keurig Dr Pepper is currently running a PR agency search in the United States, where part of the ask is for agencies tendering to accept 360-day payment terms. Those that cannot are being offered the option of financing, at their own cost, through Atlanta-based, Prime Revenue.”

Are you fucking kidding me?

Why Is This Important? Cause An Advertising Agency Pitch Can Hep Your Agency Go Out Of Business

OK, yes you know that this kind of lame client shit is important to pay attention to. But, playing along with this stuff can put your agency out of business…

The cost and effectiveness of agency business development can make or break an agency. Let me give you a – real-world – worst-case example.

A few years ago a Pacific Northwest agency was one of a set of agencies trying to land a major digital account. The client’s pitch team wanted to see each agency’s strategic approach to the client’s marketing goals and the northwest agency built a comprehensive plan that included performing some market research and even the leasing of related technology. The pitch dragged on forever and the agency was racking up staff and hard costs.

The good news… the agency won the account.

Bad news… the pitch became so expensive that the agency almost went out of business – in this case, after winning the account. The agency’s costs included the cost of the initial RFP response and a four-month pitch. Add in the agency’s actual client work plus the client’s 90-day payment schedule. Yikes. The RFP response, managing and crafting the pitch itself (mega labor hours), and the actual work, once won, all added to have the agency essentially working for free for more than six months.

Could the agency have managed this insane scenario? Not sure. Every pitch and client engagement is unique. That said, the agency could have had a better handle on what was coming when they initially interviewed the client. However, I’m not sure that the client was actually forthcoming. Or worse, really knew what they needed in the first place. Or skilled in running a pitch. or skilled in working with an agency.

The takeaway is that agencies should not pitch everything. Period. Spend the time to understand the client’s needs and motivations, its past agency history, know why you should be the winner, and what the search/pitch details are – including payment terms (yes, often hard to gauge) but if anything does not feel right or professional, then bail.

Always keep in mind the cost of pitching and that, at best, an agency will only win 30% of the time.

Now ask yourself, why would an advertising agency pitch that Keurig Dr Pepper account?

Is your agency pitching too much? Read this…

One more point: Buy this book and win more pitches… I mean it.