marketing

Why Clients Fire Advertising Agencies

Peter · December 8, 2014 · Leave a Comment

Why Do Clients Fire Advertising Agencies?

Take a read of the SoDA Report below which includes an expert opinion on the subject of why clients fire their agencies and other subjects that will help you keep your clients happy and make you smarter than the agency next door.

Oh, why do advertising and digital agencies get hired and fired? A key reason for getting fired (other than the new Marketing Director’s need to look active; and an agency’s failure to keep up with the rapid pace of change) is very often the very same reason clients hire agencies in the first place…

It has a lot to do with interpersonal chemistry according to Darren Woolley of Australia’s TrinityP3, a leading global advertising agency search consultant and client advisor. I love this point: “It’s all about the relationship.”

Darren is also one of the most valuable contributors to my book on pitching… You can read one of my two interviews with him on the client mind-set and how to win more pitches in an earlier post right here. [Read more…] about Why Clients Fire Advertising Agencies

Are You More About ‘Likes’ than Being ‘Liked’? PR Master Peter Shankman Lays It Out.

Peter · November 24, 2014 · Leave a Comment

Some Thoughts On Social Media and Real Life ‘Liked’ Vs. ‘Likes’ From PR Master Peter Shankman

I spoke at HubSpot’s enormous Inbound 2014 conference in September. This was without question the largest advertising conference I’ve attended. It consumed the entire Boston convention center. I was told that there were around 7,000 people attending. The draw was Hubspot’s leadership in inbound marketing and a fantastic list of speakers.

I had two favorite moments. One was a ‘comedy central’ (and insightful) monologue and the other was, yes, about me and how I wrote my new book from idea to published in just 6 months.

1 – An Interview With Peter Shankman – The Funniest Man In Marketing

PR master Peter Shankman was one of the most insightful speakers at Inbound 2014. Peter drove a large audience of marketers and advertising agency types into fits of hysteria during his 45-minute talk about being a smart (and nice) marketer. His staccato monologue was all stand-up and included only one slide. It was a rare PowerPoint-free and very funny experience. I hope that HubSpot puts the talk up on its website soon.

Peter discussed the marketing power of good customer service and how he built the online PR tool HARO and sold it 3 years after launch. Most businesses and, in the case of the marketing-oriented Inbound audience, advertising agencies dream of creating a service or product that can be sold. He did it.

Peter’s latest book, “Zombie Loyalists”, will be out in January. In the meantime, visit the book’s website.

Peter, tell me a bit about your Inbound talk.

It was a lot of fun. A smart marketing audience like that hears a lot of about social and metrics, scale and analytics, but to be able to talk to them a little bit about the basics of customer service and being nicer to your audience and how that actually generates more revenue than almost everything else combined is a lot of fun. I love being able to share that insight.

You’re saying that just being nice is a forgotten marketing tool?

Why I Guest Post On Agency Post

Peter · November 13, 2014 · 2 Comments

Guest Post On Agency Post For Fun and Profit

A post on today’s Agency Post blog got me thinking about the value of guest posting for ad agency new business. In fact, I’ve written on this subject before.

Here: 2 New Levitan Guest Posts on Agency Post and Advertising Week

And, here: Thanks To HubSpot, Ad Contrarian & Advertising Week

Once again, my relationship with Agency Post nets me awareness via my posts to their large and growing audience. Here is a post from Agency Post that includes a quote and shoutout from them about me. This one is about why I think that advertising agencies should write books. Here’s the paragraph:

“Advertising agencies should seriously consider writing books for four reasons: the credibility factor, to stand out because their competition isn’t, the physical nature of books (yes, physical objects are a good thing), and agencies have all of the elements to make it happen –something to say, writers, art directors, and the digital marketing chops to drive awareness,” said Peter Levitan, the author of The Levitan Pitch who spoke at the 2014 INBOUND conference on how agencies can write a book in six months.

Check out the whole post. –> The Path to New Business? 20 Agencies That Have Published a Book

The post provides a sweet list of ad agency books.

Note that one of the best agency books is inadvertently missing from the list. I heartedly recommend that you read Mitch Joel’s Ctrl Alt Delete: Reboot Your Business. Reboot Your Life. Your Future Depends on It. Mitch is President of Canada’s ad agency Twist Image and one the all time leaders in leveraging social media for the agency’s awareness and thought leadership via his blog, podcast and books. This is one prolific dude.

OK, one more guest post: Here is my take on writing advertising agency books via an interview with Beau Fraser, president of the agency The Gate Worldwide. Should Your Advertising Agency Write A Book? (FYI: Beau’s book is mentioned in today’s Agency Post article.)

The New Business Bottom Line:

Agencies that put themselves out in the social universe drive agency awareness and targeted inbound traffic to their messaging.

My advice that I give to all of my agency clients is to write strategic blogs (blogs written for their target markets and not other agencies) / post on other blogs for awareness / post on Twitter / publish on LinkedIn / play with Facebook / consider Pinterest and Instagram (if you are up for that) / write books (or zines if you want to get out fast) / put your thoughts up on SlideShare / speak at conferences and use the world of social media tools to learn about your potential clients and what your agency competition is doing in the social space.

All it takes is a smart business development and social media plan and a bias for action. Oh, and my help to get this done in early 2015. How? Take me up on my Vito Corleone offer.

Ad Agency: Why No Sales Methodology?

Peter · October 7, 2014 · 4 Comments

I came across the revealing ad agency business development infographic below on the RSW/US website. The infographic highlights some of the findings from RSW/US’s 2014 Agency Marketer New Business Report.

The infographic sucks. Um, no. The infographic doesn’t suck, but it points out one critical agency fail that… SUCKS!

According to the RSW/US report, 66% Of Ad Agencies Have No Business Development or Sales Methodology

What? 66%! Having run ‘sales’ (sorry, it is sales) at Saatchi, my own agency and two Internet companies, I know that a company that has something to sell in the B2B marketplace cannot succeed without a biz dev plan and implementation methodology. Cannot, full-stop. No methodology means no plan and no plan means no growth no growth means lower income. So, let’s solve this problem. [Read more…] about Ad Agency: Why No Sales Methodology?

Pitch Pain (As In Ad Agency Screw Ups)

Peter · October 2, 2014 · Leave a Comment

The advertising pitch column Pitch Pain launched today on the Agency Post blog. Pitch Pain provides a platform for the advertising industry, clients and search consults to tell their favorite good and bad pitch stories. The goal is to help all of us advance the efficiency of the pitch process while being entertained by our often crazy stories.

Each revealing and occasionally humorous story (just think of the schadenfreude) will be accompanied by a brief review of any home runs or mistakes made plus how-to insights to help us all learn form our dear industry colleague’s experiences.

You can read the first post right here on Agency Post.

Here’s Some Background

I wrote The Levitan Pitch. Buy This Book. Win More Pitches. to help advertising, design, digital and PR agencies improve their pitch development processes and, rather importantly, win more business. I got the idea for the book from a December 2013 research study of advertising professionals by Provoke Insights that supports the idea that agency employees are dissatisfied with their agency’s pitch process.

“Approximately half (47% of respondents) of advertising professionals surveyed by Provoke Insights say they are dissatisfied with the current internal approach to pitching.”

Other issues include:

“unrealistic timelines” (66%) and “long work hours” (65%.)

Clearly, trying to craft account winning pitches with disgruntled staff is not a great way to kick off the pitch development process.

In writing the book, I interviewed a range of agency executives, clients, presentation experts and search consultants who have sat through thousands of pitches. Most shared very entertaining pitch experiences. These experiences form the basis of many of the book’s ideas and tips for how to build account-winning small and large agency presentations and pitches.

Pitch Pain And You

My friend Jami Oetting, Agency Post’s Editor, and I quickly realized that we all have our favorite pitch stories. That’s why to air these out and provide industry learning, we teamed up to provide agencies, clients and agency pitch consultants with a platform to tell their own pitch stories.

We want to hear your stories. The good, bad and even ugly. To help, there is a simple form on the website that you can fill out. Form shy? Just send your stories directly to me and i will post them for you. These don’t have to be long. I’m at peter@peterlevitan.com

So, agencies, clients and search consultants… don’t be shy.

Send us your favorite pitch stories. You can name names or exclude some of them if you think anonymity is a wise move.

I didn’t go anonymous in my lead Pitch Pain story about the time that Saatchi & Saatchi Advertising blew a pitch for the global Adidas account by showing videos of bloody baby seals.

Our goals are to entertain and enlighten. Improving the pitch process for all of us is a very good thing.