Peter Levitan & Co.

The New Business of Advertising

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An Irresistible New Business Sales Pitch

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new business sales pitchLove Our Sales Pitch

Imagine running a business development program that is so powerful your potential clients can’t ignore it. I am talking about the business development power of creating an agency brand position, business proposition, and importantly, a new business development sales pitch system that becomes a must-read. And, even better, a must-read totally unignorable insight that must be passed around entire organizations.

Is this a Mission Impossible? No.

L2 and Me

L2 Business Intelligence for Digital L2 Business Intelligence for DigitalA few years ago when I was running the advertising agency Citrus, I discovered New York’s L2. L2 was a research company that zeroed in on luxury marketing.

Here is what L2 said about itself on its website: [Read more…] about An Irresistible New Business Sales Pitch

The Biggest Advertising Agency New Business Secret

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The Biggest, Most Important Advertising Agency New Business Secret.

Ogilvy Mather UK

It’s Sales Stupid.

Back in 1992, James Carville, Bill Clinton’s strategist said, “It’s the economy, stupid” to make sure the Clinton campaign remembered what was critically important to the American electorate. So, taking my cue from James, I offer that “It’s sales stupid”  is the biggest, most important advertising agency new business secret.

An advertising, design, PR agency new business program, marketing materials, presentations (even daily conversations with existing clients), and new business pitches are all about sales. Sounds obvious, right? The problem is that ‘sales’ can be a dirty word at some ‘creative’ agencies. If you think that I am overstating this, take a look at a few agency websites, and ask yourself if they are designed to be high-octane sales experiences that drive leads or just well-designed agency brochures. I think that the Contact page is a number one offender. Contact copy like, “Give us a call” is simply not a romantic way to begin a relationship.

An Advertising Agency New Business Secret

A discussion of how to use the science of salesmanship in an agency presentation could fill a book. I’ll be brief and hit what I think are the most effective techniques we can learn from the masters of salesmanship. Allow me a brief detour first.

I left advertising in 1995 to put a group of New Jersey newspapers online for Advance Internet (the digital newspaper arm of the Newhouse Media Group – you know them as the owner of Condé Nast). In addition to inventing New Jersey Online’s digital newspaper editorial persona, we also had to build an early online sales program that included the design of new advertising units and a sales pitch for this new Internet platform. To help me, Advance brought in Jim Hagaman from the Miami Herald. Jim was easily one of the savviest media salespeople I had ever met.

Within a few days, I had gone from thinking that I knew how to sell (i.e. running business development at Saatchi & Saatchi), to jettisoning much that I had learned, to watching a master actually make sales in the nascent Internet marketplace. Much of what you see below came from Jim.

One of his more interesting sales insights came when I said that we needed to go pitch New Jersey Online to New York advertising agencies. He said, whoa boy. In his experience, agencies always mucked up the sale. They wanted to put their own stamp on the sales message, usually got the details wrong, and always slowed down the process. He said that we were going directly to the clients to explain the benefits of digital media. As I eventually witnessed, he was right.

Actually, here is one more super insightful story that will introduce my next point, which I admit might be a “duh” for some of you.

You have to understand your client’s mindset, needs, pain points, rationale, and emotional motivations before you can ever craft an effective sales pitch.

I learned this lesson at my first agency pitch for New Jersey Online. I figured I’d start with my very own ex, the New York office of Saatchi & Saatchi. I knew the agency inside and out and had worked with their Executive Media Director Allen Banks for years. My pitch included a 1996 hockey puck graph of projected Internet usage and a discussion of digital advertising that touted our newfound ability to track how website visitors viewed and interacted with online advertising. Was Allen smiling? No. His reaction?

“Are you f*cking kidding me? We have made a fortune not really knowing how, when and for how long consumers have been looking at our ads. I manage hundreds of millions in advertising media placement. Knowing how much of it doesn’t work will kill our golden goose.”

My point in telling you this story is that I didn’t think through Allen’s motivations before I delivered my early online advertising sales pitch. By the way, he was right. The Internet sure seems like it killed some parts of the golden advertising goose.

More Sales Advice

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Top Advertising And Design Awards

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A Lovely List Of The Top Advertising Awards

top advertising and design awardsPut yourself in a marketing client’s shoes. They want to find and select a new advertising, digital or design firm. How to do that? They ask friends; take hours searching the Internet; maybe your agency got its account-based marketing down and the client now knows about the agency; the client hires an agency search consultant or… maybe they look at the top advertising and design awards to find an agency that a third party loves. A third party that gave the agency an award and big kisses. In a world of over 4 trillion ad and digital agencies, a client needs some help.

This list provides a list of the top advertising and design awards plus: deep thoughts on why you should even bother doing the advertising award game. This game is costly and time-consuming.

Across my global and regional advertising career, I’ve won big creative awards like the One Show, EFFIES and regional ad awards. There is a system to winning… Here are my views on advertising awards objectives and strategies. It is mindblowing how many advertising agencies do not know how to enter an award show — to win.

Note: This advertising awards list gets updated. Let me know if I am missing an award.

Another note: This is obvious but is worth mentioning. Even if you do not want to send out an award entry, these websites will point you to a great place to steal ‘winning’ ideas.

Advertising Awards Are Good… But, Maybe Start Here: Why Enter Award Shows? Do You Have A Strategy?

Winning the right advertising awards is good for business and agency and client morale. Just make sure you know why you are entering. Too many agencies don’t approach the award process with a plan or objectives beyond the search for ego fulfillment. This can make the whole effort a bit too C R A Z Y. But, you know that. Or, do you? Go here to hear an advertising award judge on his less than optimal experience reading agency entries.

I have a memory about the power of awards from my first day at Saatchi & Saatchi London way back in the 1990s. I walked through the creative floor and noticed a tall glass case randomly stuffed with lots of creative trophies. This haphazard display delivered two messages: 1) Saatchi wins lots of awards and 2) they don’t take these too seriously. Of course, the second point was bull shit. Saatchi was always about looking like a winner and the award case proved that point in a cheeky manner. It worked better than the usual and obvious shelf of awards that sit behind the ad agency receptionist’s head.

I have always had mixed feelings about advertising awards. On one hand, they are, like winning an Academy Award, i.e. ridiculous. No one ad, digital program or actor is the “best.” On the other hand (the one with the wallet), they are way expensive. As an agency owner, I often cringed when a creative director came to me with his hand out asking us to spend hundreds on award entries.

However money aside, advertising awards have some very big advantages for agencies, clients, and creative-class workers:

The awards celebrate creativity itself. Creative strategies, art, copy and the media platforms that deliver the work.

They help our most talented people get noticed.

They help smart well-designed agencies get noticed by occasionally confused clients who need second party confirmation when selecting an agency. To me, this is a very important point and one that makes writing those increasingly expensive entry checks worth the cost. Awards should be a big part of an agency’s business development program – not just an ego stroker.

To put all of this go-for-it into context, I wrote about the Portland agency Pollinate a few years back that has done very well (!) by hammering Advertising Age’s Small Agency awards show. The blog post, “How To Win The Ad Age Small Agency Award? Twice?” is a demonstration of the value of entering and winning an award that has meaning for prospective clients because it is delivered via an industry-leading publication. Check it out.

Last point before the list. Award judges have told me that around 30% of agencies do not know how to create an entry that is designed to win. Poor copy, poor strategy, even typos. Many agencies rush through the process at the very last minute. Do you? Do you have an annual award plan? Who is in charge?

My 20 Favorite Advertising & Marketing Awards

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How To Be The Best Global Advertising Agency

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Want To Run A Global Advertising Agency Out Of Only One Office?

London Advertising, the crazily awarded global advertising agency (like being called the Agency Of The Year by The Drum year upon year) allowed its CEO Michael Moszynski to be interviewed by me right here on Advertising Stories. It helps that we worked together while having a few pints at Saatchi London in the way back. It also helps London Advertising that Michael’s Creative Director partner Alan Jarvie kicks butt as well.

Here are lessons on how to be distinctive; the value of the single-minded branded big idea; how to spend 25 years growing the massive Mandarin Oriental Hotel Group (and making it one of, if not the, most revered hospitality brands); how London advertises itself and how it kicks global / multi-office behemoths like WPP via one focussed office in London. Mantra = much more effective advertising for less. Not a bad sales pitch.

Really, there is not much more that I can say other than listen up. There are multiple teachable moments for any digital or “full service” advertising agency in this podcast. Pass it on to your mates.

NOTES:

London Advertising

Michael Mosynski on LinkedIn

The Mandarin Oriental “I’m A Fan” Advertising Campaign

Hypnotism coming: Remember to subscribe to Advertising Stories. Remember to subscribe to Advertising Stories. Remember to…

A nice thing for me… Feedspot has recognized Advertising Stories as being a top 15 advertising podcast.

Yikes. Donald Trump Loves Me. The Videos.

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I Admit It. I Am Not Sure That My Donald Trump ‘Loves Me’ Endorsements Are Good For Me. Ever. However.

Donald Trump EndorsementMonths ago The Donald made a couple of video endorsements for me. One about my business development consultancy… “Levitan’s The Best”. And, one about my Advertising Stories podcast. Here is the podcast list.

To put it mildly, The Donald is a bit divisive. However, he cannot be ignored, and therefore at the time, I thought what the heck, if he is going to do a couple of personal non-political videos, why not let him. I won’t get political either (plus I am an Independent). My goal was and is to be Unignorable. So, here is a bit of borrowed interest just for you.

Oh, Mahatma Gandhi also endorsed me as well. I had visited one of his homes in Mumbai last January. Does Mr. Gandhi help me find the center – for you? I mean, who was EVER liked by both Gandhi and Trump? You can see Gandhi’s pitch for me here on my Contact page.

Ta Da, Donald Trump For Levitan’s Expertise. #1.

 

Ta Da, Donald Trump For Levitan’s Podcasts. #2.