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digital marketing

The Best Advertising Agency Website

Peter · September 10, 2017 · 1 Comment

The Best Advertising Agency Website… Sells

SIMPLEI’ve been talking to an increasing number of advertising agencies about how to rebuild their agency website to be a more effective sales tool – to be a best advertising agency website. The operative word here is – sales. It is critical that agencies think very hard about how to funnel a visitor from ‘just visiting’ to making direct contact.

Your website is most likely the first time a prospective client will spend the time to get to know your advertising, design, PR or digital agency. It could also be the last time they see you, and worse, you might never know that they even took a look.

Getting your website right is critical to growing your business. Not setting it up to sell could be one of your worst business development mistakes.

Here are some general thoughts about how to turn agency websites into sales tools. I know that this is timely because most agencies, even ones that just launched a new website last week, are always thinking about their next website. I’d bet that you are too.

The Optimal Agency Website

8 Seconds…

Prospective clients give an agency website about 8 seconds to hook ‘em. That means 8 seconds to describe the agency and give the prospect a good reason to read on. 8 seconds! You know what I’m talking about… you probably give most sites you visit just 8 seconds to tell you why you should stick around.

Once you’ve hopefully sparked interest, clients look hard at agency websites for a clear understanding of what you can do for them (your skills); who you have worked for (proof); past work (more proof), agency thinking (brains); who runs the shop and agency personality (chemistry).

Once you’ve satisfied a potential client’s information needs, you will need to corral them into making contact. After looking at hundreds of advertising agency websites over the years, I can tell you (no surprise) that the great majority do not employ the basics of site visitor conversion. Most agency websites do little more than offer a very basic contact page to, hopefully, help the client make contact.

Sorry, it isn’t that simple.

Some Website Food for Thought

You have limited time to capture the attention and interest of a visitor. How do you do that? Here are some ideas.

Simple Works Hard

I am a fan of simple, fast read design. It’s hard to argue with the power of simplicity. As support, here are some words from the master of keep things simple.

“That’s been one of my mantras—focus and simplicity. Simple can be harder than complex. You have to work hard to get your thinking clean, to make it simple. But it’s worth it in the end, because once you get there, you can move mountains.” – Steve Jobs

Here is an example of an agency that not only preached simplicity; it used super clean and direct design to support its very own brand proposition.

m&c sattchiSee how M&C Saatchi tells (well, once told) prospects what they will get from the agency as soon as the visitor hits the home page. M&C Saatchi delivers its message in about 1.5 seconds. Given the main message, could you imagine the agency having a complicated design to express this thought?

Maurice called the delivery of simplicity: One-Word Equity. This was their pitch from a few years ago. And, there can be no argument that his direct statement still works in today’s over-stimulated ADHD world.

 

OK, One More Uber Simple Website…

 playgroundJust to hammer the KISS point, I am including the home page of Playground. It took me 1 second to know what Playground is.

While I am not sure that saying “We are a digital creative agency” is a standout agency pitch, it is, without question, direct and therefore stronger than the front door of most agency websites.

What I Like: Website Elements

Once you have stopped the website visitor with your direct home page message (something compelling via copy or a video), you’ll have the time to tell them your agency story and supply key information.

Services

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The Biggest Content Marketing Secret

Peter · July 18, 2017 · Leave a Comment

And Ladies and Gentlemen…. The Biggest Content Marketing Secret

images secretReady, set, go. Shh… Here is the big content marketing secret to delivering brilliant insights, mucho content and a simple way of making you look real smart.

Creating relevant content every week is a bitch for small and medium sized advertising, digital, PR and whateva agencies. The hard part isn’t ‘relevant’, the hard part is doing it consistently.

The Secret

Interview the right, smart, eloquent people that can riff on tight subjets for 15 to 60 minutes. OK, 60 is too much cause you’ll have to edit it.

Do the interview on the telephone, via text-based questions or on Skype (or other Internet conversation platforms). Record the calls. Then, head over to Rev and have them transcribe the audio – overnight.

Easy, right? Yup!

I’ve done dozens of interviews for this blog, for my book (see above) and in guest posts.

Google loves SEO optimized content. Interviews rock.

Then… Amplify It

Every insight / AHA! blog or whatever post must be amplified via one or more of the following (I amplify everything.) I use the Rule of Five – amplify everything at least five ways. Here are some ideas.:

  • On your site in a very simple resources page or blog
  • To your current and past clients
  • To your lists as part of your email newsletter
  • In white papers
  • On LinkedIn to your ‘growing’ Followers
  • To your Facebook Followers
  • On Twitter (yes, it still works and can be used for targeting your competitor’s followers)
  • SlideShare (an underused platform)
  • Commenting (presence on LinkedIn Groups and big blogs)
  • Guest posting (seriously borrowed reach)
  • Your zine
  • And, on…

Need content (and who doesn’t?) Go forth and interview people.

Oh, I get interviewed too.

Here from Mitch Joel’s Six Pixels Of Separation (a master interview website /podcast):

SPOS #569 – The Relevance Of Marketing Agencies With Peter Levitan

Mary Meeker & The State Of Internet

Peter · June 1, 2017 · 1 Comment

Mary Meeker – Internet Trends Report

Just in case you haven’t seen Mary Meeker’s annual Internet Trends 2017, here it is. Highlights include (care of Quartz):

  • Smartphone shipments have continued to slow, with only 3%year-over-year growth from 2015 to 2016.
  • Global internet use continues to grow at 10% year over year, with 3.4 billion people on the internet as of 2016.
  • Internet advertising spending is expected to surpass TV spending in 2017.
  • Combined, Google and Facebook accounted for 85% of the total internet ad revenue growth between 2015 and 2016.
  • Images and voice are replacing typed words in advertising.
  • Google’s voice recognition has hit a word accuracy rate of 95%.
  • There are now 2.6 billion gamers, up from 100 million in 1995.

My primary takeaway for advertising agencies – “MOBILE”

Internet Trends 2017 Report from Kleiner Perkins

The ADD & ADHD Marketing Advantage

Peter · March 8, 2017 · Leave a Comment

The ADD & ADHD Marketing Advantage

vector-of-a-cartoon-fast-businessman-on-wheels-outlined-coloring-page-by-ron-leishman-18524You are in the marketing communications business. Your brain has to move at warp speed given today’s fast-paced digital marketing options. You have to juggle one or more intense client requirements and needs. Everything is coming at you. This is OK and you really dig it. You like the variety of your challenges.

There is a decent chance that you have some form of ADD or ADHD. I’ve always thought that I (as well as my marketing colleagues) have ADD / ADHD  or, what my friend Peter Shankman calls Fast Brain. Hmmmm, I like the sound of Fast Brain.

To learn more about Peter’s take on ADD and ADHD and how this is a benefit, not a malaise, head over to his website Faster Than Normal.

download ddAnd, for a more direct take on ADD and your marketing life, read my interview with Peter on HubSpot’s marketing blog: “How ADHD Gave This Tech Founder a Creative Advantage.”

Here is my conclusion:

Adapting Marketing Strategies for Distraction

I am sure that many of you digital marketers were perpetually distracted students like me. I was the type of student that was bored and whose grades never matched his potential. After all, I really didn’t want to have to take biology to fulfill my college science prerequisites.

Fortunately, I managed to find my way to art college and eventually to a long career in advertising and digital marketing — the perfect industry for fast brains.

Shankman thinks that 40% of the population has some degree of ADHD. If this is so (and I agree), then we should consider how to bake this important consumer insight into our marketing strategies.

Of course, this isn’t groundbreaking news. We are well aware of the effect of device distraction and content marketing overload. However, I seldom see marketing communications professionals sit their clients down and tell them that they really only have nano-seconds to deliver a sales proposition. I am talking about the critical importance of having an ‘unignorable’ sales proposition — not just an ad tech solution.

So, go forth and Fast Brain your day.

 

How To Own A Brand Positioning

Peter · March 4, 2017 · Leave a Comment

Ah, The Brand Positioning – How Are You Going To Own Yours?

Screen Shot 2017-03-04 at 8.55.44 AMAll of the medium to small advertising, PR, design and digital agencies I work with (even network agencies) are by nature, challenger brands. As in, they are not R/GA or Droga 5 or 72andSunny or today’s hottest – pick your current digital-flavor-of-the-month specialist. I’m sure you know what challenger brand means and that is one of your potential brand positionings but… Here is a nice clear definition of challenger brand from Chron.com:

A challenger brand is a company or product brand in an industry that is not the category leader. The term denotes the fact that such companies have to play from a position behind the dominant player or leader in an industry. This makes the process of marketing significant to attracting customers.

The nurturing of challenger brands is one of the marketing agency positionings that I’ve discussed on this blog and with many of my agency clients. No, it is not a brand new proposition. But, it has power since most brands are by nature challenges and, as stated above, marketing is critical to elevating a challenger brand to brand leadership. This makes having a dedication to helping challenger brands a winning proposition.

Eat Bigger Smaller Fish

Screen Shot 2017-03-03 at 9.36.38 PMI have been following the challenger brand consultancy Eat Big Fish for years. They are without question the leading consultancy in this space and their leader Adam Morgan is the numero uno voice of the challenger brand market. I have used Eat Big Fish in my agency business development recommendations as one of the benchmark agencies that I believe represents a best of class B2B marketer. As in, how they market themselves under, inside and around their positioning umbrella.

Eat Big Fish is an excellent example of a marketing company that has a single-minded sales proposition, a well-defined market and a dedication to thought leadership that… makes them, without question, the thought leader, “I must talk to them” leader in their category.

How They Do It

I think that, no, I know that, EBF (I hope they don’t mind the abbreviation, I just don’t like typing ‘fish’ too often) can offer some direction for all agencies.

EBF nailed their approach to a large hungry market. And, they appear to be early in. Or, even better, they market themselves so well, that they look like they were early in.

They nailed their brand name and logo. Ah, the British and branding.

They nailed their messaging.

More:

  • Adam Morgan established his credentials in 2009 by writing the book, “Eating The Big Fish”.
  • Their latest book, “A Beautiful Constraint”, speaks directly to today’s time and resource scarcity. Here is how they describe the book: “A Beautiful Constraint is a book about everyday, practical inventiveness, designed for the constrained times in which we live. It describes how to take the kinds of issues that all of us face today — lack of time, money, resources, attention, know-how — and see in them the opportunity for transformation of oneself and one’s organization’s fortunes.” Oh, they have two more books. I like ‘agencies’ that write books. Here’s is a blog post on how to do that.
  • EBF has a hard to resist sales proposition: “We enable ambitious brands of all shapes and sizes to do more more with less.” Um like, what client would you want that isn’t ambitious and would just love it if you offered them a high ROI?
  • Their Our Work section delivers on their strategic focus and client benefits. Nice, clear and concise. Like, if you were a big brand, why wouldn’t you give these guys a call? Plus, they sound like they play nice with the other children – they fit in seamlessly between the brand and the brand’s agency.
  • EBF’s thought-leadership is, well, thoughtful. This series is timely, thought-provoking, insightful, and fun to read. It would be of interest to any client out there: “Challengers To Watch In 2017”. Cool! I love this one — Impossible Foods. Imagine trying to challenge the all-beeeeeef burger.
  • They give good videos. Check out their Speeches page.
  • They nail client testimonials. Most agency client testimonials are — boring. These are not.

And… you should subscribe to their newsletter. You’ll see why after you get one. The pitch: “Sign up to The Challenger Project and get our monthly roundup of challenger inspiration every last Friday.”

One thing I dig about their approach is that their focus is on sharing the insights and stories from the broader world of challenger brands.  Whether client or not, eatbigfish get out of the way of the story.

Inspiring in an agency world where we just cannot stop talking about ourselves. Ya know what I mean?

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