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Minimalist Advertising Agency Websites

Peter · February 1, 2017 · Leave a Comment

Minimalist (Advertising Agency) Websites

Screen Shot 2017-02-01 at 9.18.24 AMSay this out loud:

“Your advertising, digital or design agency has only about 8 seconds to get the attention, interest and then drive an action from a website visitor.”

That is what 8 seconds in the land of website lead gen looks like.

I have been studying the design and sales savvy of advertising agency websites since the mid-1990’s. Over time the advertising world has seen the gamut of design directions. Super static to (over-used) FLASH to today’s (over-used) WordPress themes with their ubiquitous vertical scrolling. After looking at hundreds of websites, I’ve concluded that minimalist websites that deliver easy to digest interest win.

Sameness.

While every agency wants to have a truly kick-ass website, many, if not most, look alike – or, at least, share a small range of key elements. There are many reasons for this. Agencies love the latest shiny design object (back to scrolling and carousels); agencies essentially say the same thing (note the similarity of brand positions and sales propositions) and many website designers are looking at competitor sites for inspiration. They also scour the website awards sites including:

Awwwards.

CSS Design Awards.

CSS Winner.

FWA.

The Webby Awards.

Communication Arts.

Wow, that should keep you busy.

It’s Sales Stupid.

Design sameness aside. Regardless of what design direction an advertising agency is using – the agency website must first and foremost act as an effective sales tool. You’d think this would go without saying. But…

As I have pointed out, your agency website might get no more than a 8 second ‘hard’ look by a prospect. Because of this,  I have come to the conclusion that the most effective approach is for an advertising agency to design with one thought in mind: K.I.S.S., Keep It Simple Stupid. I will highlight a few lean and mean websites below. But first, here is my one-note advertising agency website design wish list.

Simple (and fast) is good. I am a fan of simple, fast read design. If all you have is a few seconds, you better use that brief time to your advantage. While there is no ‘perfect’ home page, I suggest that this is when you better tell your story. Just to point to one website that gets this need for simplicity, I point you to M&C Saatchi’s website. This agency simply wants you to know that they are important.

Deliver Your Sales Message. Virtually every agency I work with points to Droga5 as being a favorite. OK, we know that they are good at what they do. But, as of today, one thing they do do is to tell a website visitor that they win awards. I don’t care how sophisticated a client is. They love agencies that win third-party awards. Proof of success. Full stop.

Chemistry wins. I made a big point in my book on presenting and pitching that interpersonal chemistry is often the deciding factor in agency selection. Why is this? Well, again, most agencies are kinda alike and when pitching they share very similar attributes based on the client’s initial selection criteria. And, let’s face it, pixels aside,… people buy people. Being liked is nice. So, why not use your website to introduce your interpersonal chemicals. London Advertising does this.

A Minimal Minimalist Website List.

I am not going to re-belabor the minimalist point. Here are just a few that work for me. This isn’t an extensive list. I am just providing a look at UBER minimal to show that less can be more. Sorry, I had to say that.

(By the way, sorry for the spacing below. WordPress is failing me — funny in a post about website design.)

Humanaut – A ‘cool” agency.

 

Screen Shot 2017-02-01 at 9.57.33 AM

Anonimo – Possibly Mexico’s leading creative agency. They, um, do not need to overpopulate their website.

Screen Shot 2017-02-01 at 9.59.28 AM

 

 

 

 

 

 

 

Cropmark – Yes, a European design agency.

Screen Shot 2017-02-01 at 10.00.53 AM

 

 

 

 

 

 

 

 

HDF.LA – A fashionable L.A. based lifestyle agency.

Screen Shot 2017-02-01 at 10.04.46 AM

 

 

 

 

 

 

 

 

Bolden – Impossible to ignore.

Screen Shot 2017-02-01 at 10.08.28 AM

Your Advertising Agency Must Kick Ass In 2017

Peter · December 21, 2016 · Leave a Comment

Dear Advertising Agency: Kick Ass In 2017

harder-to-win-advertising-agencyAs you will see below, times are tough and getting tougher for advertising agency business development. Clients are confused; are (massive understatement coming…) a bit uneducated in all of the new advertising options; worried about their budgets; worried about ROI; worried about data overload; find it hard to work with a range of specialists from PPC to video to mobile to chatbots and on.

Oh, and if you are an advertising, digital, PR, SEO, PPC, experiential and on and on agency… you have like (massive understatement coming…) 4,000 agency competitors ranging from multinationals to single really smart dudes (as The Donald says) who are working from their bed in New Jersey.

Daunting?

Sounds daunting, right?

Sure, sales is daunting. But, the only people that will win new business in 2017 are the people that kill it. Sleeping through your business development program (or lack thereof) is, well, sleepy. From a sales perspective, given how tough business development has become, being sleepy is not gonna work. Your agency will fail.

The only advertising, digital, PR, SEO, PPC, experiential agencies that will grow in 2017 are the ones that realize that EXECUTION rules. Having a business development / sales plan is nice (and most agencies do not have one.) But, having that plan and not kicking ass with it, as in executing, is a losing proposition.

It’s Tough Out There

eMarketer’s advertising agency new business article, “Agencies Face Tougher New Business Environment” was in my inbox last week. The article references RSW/US’s (always smart) industry research. In this case,  RSW/US reports that…

“In an October 2016 survey of ad agency professionals by business development group RSW/US, 43% of respondents said that obtaining new business had gotten either “harder” or “a lot harder” this year.”

Surprised? I’m not. Sales isn’t easy.

harder-to-win-advertising-agency

OK, So It Has Gotten Harder

What is your advertising agency going to do about it? Here are some of my thoughts and advice from working with dozens of agencies on their sales plans.

But first, back to my rant. Everything I am about to say is smart and actionable. However, if you do not actually do it, as in run it, 24/7 you will fail.

The 2017 Advertising Agency New Business Sucess List

This is the must do list. Once you agree to this list, the hard part is doing it. Yes, I am repeating myself. The single biggest issue confronting advertising agency sales is not running the plan. And. I do know all of your excuses for not running your plan with any consistency.

Can the excuses.

  1. Have a business plan that outlines how your agency is going to make money.
  2. Build your agency to deliver on the promises in your business plan.
  3. Do not be one of the 17% of agencies that actually admits that they “Can’t make the investment in a new business program.” WHAT 17%? Are you kidding me? I bet that 17% is probably more like 30%. If 30% of advertising agencies do not invest then you must.
  4. Have a business development plan that is based on what the market needs.
  5. Make sure you treat your business development program with the same care and attention you deliver to a client. Put sales on your daily production list.
  6. Know exactly who you want as a client. Have a set of criteria that makes sense for your agency.
  7. Position your agency for success. What does that mean? It means that you cannot be everything to everyone. Know if you are a skill set specialist; a client category specialist; a regional or global specialist; a demographic specialist. “Specialist”… get it? If you want to “break through to prospects” (see the RSW/US research), give them a single-minded sales proposition.
  8. Build brand messaging that clearly supports and amplifies your positioning.
  9. Tell the market that you are the leader. Be bold.
  10. Please… have a website that is more than a brochure; that does not look like your competitor’s WordPress site; that is designed to sell; that creates some agency to client chemistry and then asks for the clnet to make contact. Make them an offer they cannot refuse.
  11. Have an inbound marketing strategy. An attraction strategy. One that makes sure that you can be found by that client that wants to meet you.
  12. Go outbound to talk directly to the prospective clients that you have on your master list. Use the tools that will get their attention. I mean everything from direct mail 9yes, paper) to facebook ads to email to Instagram. Whatever makes sense for the category you are pursuing.
  13. Be a thought leader. I mean an INSIGHT leader. Have things to say that cannot be ignored.
  14. Busy? Use design, copy, sales, research or whatever outsourcing to help you run the plan.
  15. Be an unignorable agency.
  16. Write RFP’s that follow instructions to a ‘T’ then find a way to kick some ass to stand out.

OK, Last Point

download pitchYou have a business plan. You’ve run a smart sales program. You got that RFP. You nailed it. You’ve been invited to pitch the business. Now, do not look and sound like every other agency.

Pitch smarter than the other agencies. Buy my book. Win more pitches.

 

Inbound Marketing Works

Peter · November 30, 2016 · 1 Comment

Inbound Marketing Delivers Inbound New Business

inbound-marketing-graphicOK, not big news here: inbound marketing works. But, in the interest of sharing, I’d just like to say it works for me big time and how it does that.

A couple of weeks ago I sensed that the number of high-octane inbound inquiries was falling off. I usually get at least a couple of qualified new business leads from interested advertising agencies a week. Noting the decline, I did the following…

  • I increased the number of new blog posts. I make sure these are very SEO friendly.
  • I boosted a Facebook post on my ‘corporate’ Facebook page (note, not a page I update on a frequent basis, at least not as much as my blog). $50 helped me get this post on advertising agency search consultants read by 1,275 well-targeted advertising leaders.
  • I upped my use of Buffer to get high traffic past posts scheduled in increased frequency on LinkedIn and Twitter. I scheduled these at different times across the day and night since my business is global.
  • I increased posting relevant blog posts in advertising and industry-related LinkedIn Groups.

Did it work?

Yes. I now have four ‘hot’ leads – from the USA, South America, and Europe. Was this a direct result of my upping my inbound efforts? I can’t directly attribute all of the leads to this effort  since not all agencies ever remember how they heard of me*. However, I have seen a 300% increase in the type of leads I want.

This makes me happy.

So…. I will just do more. Why not? My increased efforts just cost me some time and $50 bucks.

*Interestingly, it is often a long-term / repeat exposure to my brand. They see me via SEO on Google, read the blog, see guest posts, read me on LinkedIn and have bought my book on pitching.

 

 

Ad Agency Business Development Trick

Peter · November 21, 2016 · Leave a Comment

My Business Development Trick Interview

screen-shot-2016-11-20-at-10-30-57-amI have a business development trick I use when working with my ad agency clients. It’s my easiest and yet most beneficial trick. After some highly intelligent blabbing, I point “my” agencies to a set of benchmark agencies that are directly relevant to my customized business development plan recommendations. These benchmark agencies are perfect examples of how to fine-tune an agency positioning, how to enunciate the positioning, how to do thought leadership, how to be concise, how to actually run a ‘sales’ program that delivers new clients and how to build a website that gets read… as in, not quickly passed by.

One of those benchmark agencies has been London’s LONDON Advertising.

I’ll play the trick for you if you chat me up… and hire me. In the meantime, here is an interview I did with Michael Mosynski the CEO of LONDON Advertising that’s inside my book on winning more ad agency pitches… The Levitan Pitch. Buy This Book. Win More Pitches. 

I suspect that there will be some ideas in here, Michael will help you create an agency story (note his simple sales pitch) that drives interest, how to beat mega agencies to win big accounts, how to build interpersonal chemistry and how to win the pitch. Oh, and how to create a simple agency website that sells the agency. Maybe one of the greatest tricks of all.

The LONDON Advertising Interview

Michael Mosynski is CEO of LONDON Advertising. He launched the agency seven years ago as a global agency built for today’s marketplace. The agency’s clients include Boots No7, Mandarin Oriental Hotel Group, Ketel One, W&O Travel, and Wegwood.

Prior to starting LONDON, Michael was the CEO of M&C Saatchi Hong Kong, Middle East, and London’s IS. Prior to joining M&C Saatchi, he held a range of senior positions at Saatchi & Saatchi Advertising Worldwide. We worked together in London.

PL: LONDON Advertising is positioned as an international, yet very nimble one-office agency that that delivers “One Brilliant Idea that can work in any media, anywhere in the world.” Why does this positioning generate interest from multinational clients? [Read more…] about Ad Agency Business Development Trick

Is Your Ad Agency Special?

Peter · October 31, 2016 · Leave a Comment

The “Special” Ad Agency Wins

imagesbjbjbjI’ve written about the need for creating ad agency differentiation if an agency wants to excite and win new clients…

(I know, I know, you know that I know that you know how important having an agency  positioning that stands out is.)

But, most agencies do not seek a high degree of differentiation. They are not bold. Full stop. They are willing to be not different.

There are many reasons for this. One of the most expressed fears is that (and I know that this is going to sound insane)… is that agencies do not want to sound too different for fear of losing the opportunity to pitch LOTS of clients. The belief is that being a ‘general’ agency, even a general digital or PR agency, will beget more opportunities to pitch for a broad range of clients. These agencies are playing a losing numbers game. Having a clear, yes narrower, refined, brand positioning will win in the end.

Give clients an opportunity to view your agency as being special and unmistakenly desirable. Think different and look different.

My Unignorable Agency Presentation – 9 Paths To Special

I was recently asked by a large agency network to give a brief presentation on what are key ways to differentiate an agency. I came up with nine paths to being Unignorable: Positioning; Attitude; Ego Mania; Specialization; AHA!; Carpe Diem; Humor; Awards; Your Website.

Each one of these paths represents an opportunity to help your agency stand out from the other 3,999 agencies seeking the clients you deserve and… Be Different.

Hope yo enjoy the presentation and take away a couple of paths to specialness.

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