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Where Do Advertising Agency Clients Search? Could Be Agency Spotter

Peter · April 25, 2019 · Leave a Comment

Where do advertising agency clients go to search for new agencies?

To answer this critical question, you have to think like a client. However, putting yourself in the shoes of a client looking for that new shiny advertising, digital, etc. agency is not easy. Some client prospects are sophisticated buyers, more are not. Some have selected agencies before. Most have not.

I’ve written at length about how prospective clients find advertising, digital and PR agencies. You can read a bit here… “Ten Ways To Advertise Your Advertising Agency”.

But let’s keep it simple. There are essentially two primary methods of being found that you can manage…

You work to let prospective clients know that your agency exists (direct account-based marketing; advertising; press; awards shows, ah, yes, actively managing referrals, etc.)
You are visible where and when the client is looking (Google position; inbound-directed content marketing; agency and agency key employee LinkedIn profiles; agency directories; ad club lists, etc..)

Sure, there is a bit of a Homer Simpson ‘doi’ factor here. But, believe me, many agencies do not take advantage of every awareness opportunity that avails. A side story. When I moved back from Saatchi London to run North American business development I asked a competitive NYC agency principle, his name was on the door, what worked. He said’ “I have no clue what is the most effective business development strategy, so we do everything.”

More history. Fifteen years ago, I found out that my Portland agency’s previous owner had placed ads for us in the Yellow Pages (!) by the agency getting a Yellow Pages driven-lead from the USA’s largest saltwater boat company – we won the account. Who could have predicted that the boat company’s CEO used the Yellow Pages to search for an agency? Learning = be everywhere that makes sense. OK, I’d pass on today’s Yellow Pages (I think).

Agency Spotter

The agency search website Agency Spotter is a very active agency awareness resource.

Agency Spotter was launched in 2013 to help marketers find the right marketing communications agency. Believe me, in my role as an ad agency client, 1995 to 2002, finding the right agency and making this critical engagement decision was not easy. I had run business development at the world’s largest agency but even with that personal experience, it was a tough process for me to find and select the right agency.

Here’s Agency Spotter’s mantra.

Agency Spotter is reinventing how brands find and work with creative agencies, design firms and marketing service providers.

For every business, finding marketing agencies takes significant time and is full of risk. Agency Spotter’s aim is to help change that. Our digital platform makes it much faster and free to find great agencies and design firms that fit the needs of brands and provides more information to help them make confident decisions.

Whether you are a subject matter expert looking for a small niche agency to inject some innovation in a specific area of your business or you’re a marketing leader searching for a digital agency of record, Agency Spotter makes it easy for agencies and brands to find one another and work smarter together.

I recently had the opportunity to interview Agency Spotter’s founder and leader Brian Regienczuk about the service and its 2019 Marketing Trends Report. A survey of marketers.

The 2019 Marketing Trends Report

You can download the 2019 Marketing Trends Report here. There is some very good news.

57% of CEO’s and 63% of CMO’s expect to increase their 2019 marketing budgets.
Marketers still dig advertising. “Advertising” is Agency Spotter’s most searched service.
Today’s pool of decision makers is much more diverse. I find it interesting that 42.2% are 25 to 34 in age. Clearly, a high concentration of digital natives.
If you are a woman-owned agency, you are in good shape. There were 74% more searches for ‘woman-owned’ agencies year over year.

OK, got to go here. There is some bad news for your advertising, digital and PR agency on Agency Spotter. You are in a highly competitive environment.

A search of the agencies listed on Agency Spotter turned up 2,302 advertising; 660 PR; 1,124 digital strategy and 696 social media agencies. And, there are even more sub-categories. This is bad news if your agency is not listed (a basic listing is free). As you might expect, if you pay more and you get more awareness goodies. [Read more…] about Where Do Advertising Agency Clients Search? Could Be Agency Spotter

10 Ways To Advertise Your Advertising Agency

Peter · March 27, 2019 · Leave a Comment

Do you advertise your advertising agency?

Based on my industry experience, most do not. This means that agencies are not aiming and tailoring their primary sales messages to their target audiences.

This post offers 10 ways to advertise your advertising agency as well as the why you should to it, like, yesterday.

Caveat: You should seriously consider advertising your advertising agency. However, you should first run a smart, consistent account-based marketing program to directly drive agency awareness to your best prospects.

Advertising – A Definition

Just for the heck of it, and to get us all on the same page, here is a definition of advertising. I use ‘advertising’ as a universal term for marketing communications companies.

Advertising is a means of communication with the users (or, non-users) of a product or service. Advertisements are messages paid for by those who send them and are intended to inform or influence people who receive them, as defined by the Advertising Association of the UK.

Why An Advertising Agency Should Advertise

There are four reasons an agency should advertise.

You want to be where prospective clients look for agencies.
You want to put your agency right in front of the right prospects (and even busy agency search consultants like Laura Bajkowski) 24/7.
You want to borrow the interest that on and offline publications can deliver.
You want to prove that you believe in advertising and that you are super creative.

10 Advertising Platforms Your Agency Should Consider

WARNING: Most likely, your agency cannot create and run efforts on all of these platforms. Roll them out based on your marketing plan.

TEST: Test everything. Do more of what works and less of what does not. Yeah, I’m being very obvious. But, testing is the mantra. Your clients want ROI. You do too and running your own programs may make you a better judge of how to judge success across advertising channels.

In addition to listing the ad platforms, I am also giving some, not all, of the reasons that a local/regional agency and an expert agency (example, lead gen B2B agency) should choose the platform. This is meant as food for thought. There are too many types of agencies for me to give every iteration. But, you get it.

Update: It is five hours after I wrote this. I now have number 11. It’s at the bottom of the list.

1. Google AdWords.

Every client in need of a new agency searches on Google. If you are not on page one for the search, buy the position.

Do keyword research and buy the keywords that meet your reach objectives.

Local/regional agency. It would be insane to not try to be on Google’s page one for your location. Example: if you are based in Seattle, buy ‘Seattle advertising agency’ or ‘Seattle SEO agency.’

Expert. Buy ‘Lead generation agency’ or ‘high tech leads agency.’ Do you want Purina as a client? Think about what their marketing team searches on.

2. YouTube.

I have an agency client that produces an interview with marketing leaders every month. They blast them out in emails, on their blog and… yup, leverage the power of the number two search engine to aim their videos at their audience. The agency also retargets. Since there are fewer results on YouTube than on Google, the agency gets more attention (and, yup, these videos also turn high up in Google searches.)

It would real easy for a local agency, most are, to ‘own’ their town’s video world. How about a weekly where to eat in Kansas City series shot on an iPhone?

Need inspiration? Here is john st.’s rather viral video (as of writing it has 2,447,266 views) about the power of Catvertising. Frankly, has any other agency ever had over 2 million views?

3. Advertising Agency Directories.

This is a serious no-brainer that many agencies do not take advantage of. In many cases, an agency directory is on Google’s page one and lists your competitors.

Make sure you are every relevant agency directory and spend the cash if it nets you a higher position or allows you to deliver more information (i.e. your work) and, especially, a link back to your website. [Read more…] about 10 Ways To Advertise Your Advertising Agency

Advertising Agency Business Development & Cold Calling

Peter · March 5, 2019 · 2 Comments

Eeeew, Advertising Agency Cold Calling

One of my advertising agency business development clients asked me today if cold calling was better than doing nothing.

I responded that cold calling is so ineffectual that he might just want to do nothing. Of course, we had a more in-depth conversation about objectives, strategy and tactics — but his question points out that many agency people still employ cold calling. They must think it works.

Cold Facts About Cold Calling

I took these facts from the 2018 ZoomInfo blog about B2B cold calling:

63% of salespeople say cold calling is what they dislike most about their jobs
Cold calling is ineffective 90.9% of the time
Less than 2% of cold calls actually result in a meeting
Less than 1% of cold calls lead to a sale
In 2007 it took an average of 3.68 cold call attempts to reach a prospect. Today it takes 8 attempts

Don’t make cold calling an important element of your biz dev program. But, you know that.

Cold Information

One more serious point about make-believe B2B marketing. All you have to do to get Sales Qualified leads is to do content or inbound marketing.

As you traverse the world of business development thinkers, you will find people that tell you that inbound is the only way to go – even going so far as saying that if you are brilliant and narrowly focussed you will never have to pitch for business. Sorry, not true.

Today, as has been the case for years, you need to exercise all of your business development muscles and tactics to win.

Don’t make content marketing the only element of your biz dev program. But, you know that.

In and Out

Hey, I have no issue with inbound and social media marketing as I have built my global consultancy on inbound – I get it. My 650+ blog posts get Google, LinkedIn and Twitter action.

This has worked for me because when I get a call from my very (very!) narrow target audience of advertising, PR, and digital agencies, they most likely found me because I am on page one of most ad agency business development related searches. Now really, do you think your agency will be on page one for a search of PPC or PR or general, even local, agencies? Probably not. That’s why you also need to be very smart about outbound marketing. Or, as it is now called Account Based Marketing. Which simply means… find a set of companies that you want to work with and go after them with a very smart, well researched, insight-driven marketing program.

LOL. For years, we’ve called this ‘sales.’

As pointed out earlier, a ‘nerve-racking’ element of outbound marketing is the cold call. I prefer to call it / make it warm calling.

Just the mere mention of cold calling strikes fear in the hearts of the most accomplished advertising agency CEO’s and business development directors. Let’s face it, who really likes to pick up the phone to call a stranger and ask them for something… like their advertising or design account? Um, chances are rather good that it’s not you.

Because of this painful fact, we now have an entire industry of social media experts telling you that all you have to do today to win at business development is inbound marketing. You know, if you blog, Tweet, leverage Linkedin and Facebook, the business will just come knocking at your door.

Really? I don’t think so.

Please note, I am not telling you that a refined agency positioning plus the strategic use of social media coupled with targeted insight-driven content marketing won’t deliver incoming leads. I am just saying that inbound alone is a bit too passive for most aggressive (in a good way to be aggressive) sales programs.

I am sure you know what accounts that you’d like to work for and why they should think about you. OK? So, go get them. But, do not wait for the looong social media cycle to get them to find you. Will attracting the attention of the specific clients you want to work with take time? Yes. But I’d rather be intelligently pro-active than 24/7 passive. [Read more…] about Advertising Agency Business Development & Cold Calling

Advertising Agencies, Nerds And Digital Marketing

Peter · February 11, 2019 · 1 Comment

This is a post about advertising agencies and the ongoing move to digital marketing and as a result, the need for more nerds. In this case, I mean a single-minded person that is highly focused on a technical field, like mobile advertising; programmatic media, database marketing or, well you get it. Stick with me on this one.

There is some personal history here and yes, the name dropping is important. I am trying to make a point and can use all the help I can get.

History

I “discovered” digital marketing in 1994 when I came home to the U.S.A. from Saatchi London where no one had a computer on their desk. I returned to work as Business Development Director at Saatchi & Saatchi Advertising New York and as it turned out, it was my 16th and last year at the agency.

My eventual move out of advertising was stimulated by my discovery of and fascination with the new world of interactivity via CD-ROMs and a life-changing conversation I had with Ted Leonsis who, at that time ran Florida’s Redgate Communications. Redgate was very early digital agency founded in 1987. I found Ted through the 4A’s Michael Donahue another early digerati (you could say this word then without cringing). Using my Saatchi credential, I met with Ted and he told me two very interesting things. One, his company had just been bought by America Online and two, this advice,

“Get the hell out of advertising, it is going to die. Move into digital.”

Well, after the meeting I did two things – one a mistake and the other, the smart one: I listened.

The mistake was that I didn’t buy America Online stock (its stock rose 600 percent in 1998). Had I, I might be sorta near (well, kinda near) where Ted wound up. Today, he is the owner of Washington D.C.’s Capitals, Wizards and Mystics. [Read more…] about Advertising Agencies, Nerds And Digital Marketing

Advertising Agency Marketing and Getting Past Sameness

Peter · December 30, 2018 · Leave a Comment

Beyond Sameness: An Advertising Agency Marketing Objective

This mini-thought-piece is about getting away from the awfulness of advertising agency marketing ‘sameness’.

First of all, of course, all advertising agencies are by nature the same. All dry cleaners are the same. All bars are the same. All optometrists are the same.

All advertising agencies make or deliver ads. Dry cleaners clean clothes, bars serve drinks and optometrists check out your eyes.

However, some agencies get past sameness and stand out from the pack. How do they do that?

How To Leave Sameness Behind?

Sameness sucks, but if you are like me, you do have your favorite dry cleaner (mine looks very modern); bar (mine is on a roof) and optometrist (mine is young and knows the latest methods and speaks English) I live in Mexico.

How can you get your advertising agency away from acting and looking like the agency down the street?

It isn’t by delivering the same message. “We are cool” / “We are smart” / “We know social media” / “We are creative” / “We have nice furniture” / We have a very human culture” / “We know content.”

The way out of this mess (the mess is huge given that there are over 4,000 ad agency-type choices) is to make looking and sounding different a goal. I call it being “Unignorable.”

6 (Easy) Paths To Being Unignorably As IN Un-Same-Ness Advertising Agency Marketing

Get past sameness. Make not being the same, make not being IGNORABLE an agency objective. Here are some things you can do.

Market the hell out of your agency. This means having a super smart plan, a plan that you run 24/7. Good news for you… most agencies do not do this. Just by running a solid business development program, you will be not same-like. How is your outbound program? Your account-based marketing calendar? Your must-read blog? Your Linkedin program? By the way, could you swap out your name and put in another agency and have all of your marketing activity be too same-like — as in not branding you? If so, you are screwed.
Get specialized. Pick something narrow to be known for. What’s available… Think expertise. Be the micro-expertise digital specialist example: Own search engine marketing like HawkSEM. Own data marketing expertise like Delve. Own category expertise like Red Interactive and entertainment.
Own geography. Portland’s Grady Britton is not only one of the oldest agencies in Portland, but it also supports the city. Check out its Portland non-profit grant program.
Own a high-interest demographic. Miami’s Viva owns multi-cultural marketing. Linda Gonzales, its leader, is a recognized expert. She gets the calls from the trade press about anything related to cultural marketing.
Own a personality. The essence of getting past sameness is having a personality. The clients you want, buy people (you are in a people business). Australia’s Tiny Hunter does a couple of things right from the go. First, they tell the market that they specialize in family business marketing. Second, they introduce you to the leadership team right away via a home page video. Tiny Hunter is all about people: the type of client, the client’s customer and the agency leaders. How clear are your agency’s message and personality?
One more. Have a website that isn’t interchangeable with your neighbor agency’s site. And, remember, ask for the order. Your website is a sales tool.

If you make sameness your enemy, you will become unignorable.