Insights

The Best Advertising Agency Creative Brief

Peter · June 12, 2021 · Leave a Comment

The Best Advertising Agency Creative Brief – I Think (Well, I Know)

I started my advertising agency career at New York’s Dancer Fitzgerald Sample, one of the original Mad Men agencies. Other than having an absurdly rich AOR client list (Toyota, P&G, General Mills, Nabisco, Wrangler, HP, and on) we were known for our ‘best’ advertising agency Creative Brief. This brief worked so well that it was adopted by the 4A’s as the gold standard.

That was then. Does this agency Creative Brief still work to guide brilliant advertising? I think so.

The Best Advertising Agency Creative Brief For A B2B Podcast

I applied the Creative Brief format to one way I think that an advertising agency or any B2B marketing org could build and run a standout podcast. By the way, think that it is easy to stand out in the world of podcasts? Check out these numbers from PodcastInsights.

Also, a common question is “how many podcasts are there?” and most of the data out there is outdated, but we have an accurate method for determining the number of shows – and it’s currently over 2,000,000.

There are also over 48 million episodes as of April 2021.

I wrote this Creative brief for one of my agency clients a few months ago. Therefore, it might seem a bit outdated, or better yet, prescient. Go ahead and use the idea. The idea will work for many industries.

I highlighted the core CB sections / questions in red.

A Sample Podcast Creative Brief

CREATIVE BRIEF: Giant Gorilla Agency Product/Service: The Marketing Journey Podcast

January _1_2021

Background

London’s Giant Gorilla agency specializes in hospitality industry marketing.

It has been successful in building a large client base across a range of industry subcategories. Giant Gorilla is known for its strategic approach, data expertise, high ROI programs, and for its business insights and social media channels.

It is time to move this energy into podcasting.

What is the objective of the project?

Create and produce a daily, unignorable podcast for the hospitality industry.

The Marketing School podcast from Neil Patel and Eric Siu, is an example of a daily listen. Each show averages 5 minutes and includes a commercial.

Who are we talking to?

Listenership will include food and beverages, lodging and recreation industry corporate marketers, business owners, and related press.

What do they currently think?

The hospitality industry took a major hit in 2020. We expect a slow but steady revival in 2021. Current trends point to growing domestic travel and then a resumption of international air travel by the third quarter of 2021.

The industry is ripe for the consumption of marketing information related to category growth.

What do we want them to think and what action do we want them to take?

We want the industry to view Giant Gorilla as the leading advertising and digital marketing voice and marketing communications agency in the hospitality industry. The essence of hospitality has changed, and Giant Gorilla is uniquely positioned to be a leading voice in industry marketing.

What is the message that will move this target audience to action?

Giant Gorilla’s The Marketing Journey hospitality podcast delivers business-building information, insights, and brief interviews – every day.

“Give us eight minutes every morning and we will help you accelerate your growth.”

Program Elements – The Show

The five-minute The Marketing Journey Show will be published every weekday at 8 AM EST.

Giant Gorilla’s COO Nancy Greene and Creative Director Jill Davis will host The Marketing Journey. Nancy will use her past broadcast experience to lead the discussions. Friendly, intelligent banter will rule.

From time to time, the show will bring in Giant Gorilla’s leading thinkers (like CTO Sandy Goddof on TikTok and travel), current clients and guests from the industry.

For production efficiency will gang record five shows every Tuesday afternoon unless there is late-breaking industry news.

The production team is TBD.

What are the support points?

Timely topics will include news about the business of hospitality: industry trends, Covid related issues, what’s hot in marketing, new business models, and a range of discussions on the constant evolution of hospitality marketing, with a concentration on digital marketing.

Great Guests = Traction & Unignorability.

We have already booked interviews with the CMO of InterContinental Hotels; Shake Shack owner Danny Meyer, a very successful Airbnb host, and the CTO of Hotels.com.

What is the brand’s character?

The Marketing Journey is super smart, knowledgeable, and curious – all with a touch of humor.

What is mandatory?

Each show will be broadcast on all of the major podcast platforms and will be supported by individual show landing pages.

Each show will promote Giant Gorilla’s hospitality industry expertise. See The Marketing Journey marketing plan for detailed information.

Oh, Oh… Does Your Agency Need An Action Plan To Get To Being UNIGNORABLE?

Give me a shout to get you there faster. Bottom line? I am like every other advertising agency business development consultant. OK, not. Name one that ran biz dev at Saatchi, owned his own agency, and started two Internet companies? I am more strategic, smarter, and more action-oriented. Also, funnier.

Is Advertising Agency Pitch Pain Deadly?

Peter · April 22, 2021 · 1 Comment

I think that agency management has to ask the question – Is advertising agency pitch pain killing your agency?

I kicked off “The Levitan Pitch. Buy This Book. Win More Pitches.“, my book on how to win a pitch (still selling well if you are wondering if books have a long life), with a discussion of the hardships that come from running after every new RFI, RFP, and pitch. We are now in a marketing world where the number of client-driven, post-pandemic (well the worst of the pandemic) pitches are on the rise. However, make sure you know which client-based pitch you should go for.

At best, you have a 30% chance of winning. If you are the incumbent, you might even want to bow out fast. The win rate for incumbents is not, um, great.

Pitching Is Good. Pitch Pain Is Bad.

The good news.

The number of clients seeking new agencies is up. I hear this form agency owners, from pubs like Campaign Magazine and pitch consultants including Avi Dan as he wrote in his Forbes article, “Marketers Plan To Shed Even Good Agencies In The Coming Months.” Here’s a tidbit…

Almost all advertisers that I spoke with are considering an agency change. Surprisingly, only a few are motivated by bad advertising. For most, the issue has more to do with the future than the past. As one CMO put it, “Our agency is doing an OK job, but times are changing and I’m not sure they are ready for what’s next. We need a different type of agency, with different skills than the one we have.”

Why are clients looking for new agencies?:

Clients orgs and CMOs are worried. Worried about their marketing programs in light of the pace of digital transformation. And, they are worried about their jobs. Agency change represents some form of quick solution and a sense of progress.
Clients are looking for more and more digital expertise.
Many incumbent agencies are somewhat somnambulant. Their client contact people have not been trained on how to hold and grow clients. A serious training issue that I will help address this year.
Many clients simply have no clue what they need and want. Let’s politely call it being fickle.

These factors, and more, lead to agency shifts. This can be good for the agencies that “get it.”

The bad news.

The bad news is that agencies will need to figure out what business they should pitch. I’ll get right to the point…. do not pitch everything. Why? Do not pitch every new account prospect that comes your way – it will be a waste of your time, money, and – importantly – agency mental health. Have a plan for what the right clients look like and have a budget (oh, and a process).

I offer this agency CEO mantra:

We will not pitch every account that comes our way. The pitch process is simply too costly. Before we pitch any account we will work hard to determine if the prospective client is a good fit for the agency based on a set of predetermined criteria. Here is a start. Is the client famous? Do they respect marketing? Do they actually know what they want? Do they want us to do brilliant work? Will they pay well? Are they a cultural fit?

Hopefully, you can say yes to two or three of these.

The $$$$ problem.

Writing RFIs, RFPs rather time-consuming and expensive. Understatement. Here is a bit from my pitch book’s chapter: More Painful Math. Clearly, your numbers may vary. But, you’ll get the point that not having a business development plan with objectives and strategies is a loss-leading problem.

From The Levitan Pitch. book…

Agency CEO’s and Business Development Directors occasionally use metaphors to help describe their business development efforts. One of the all-time favorites is how similar agencies are to cobblers and shoes. Cobblers do not have the time to make shoes for their children, and too many agencies don’t make the time to run smart business development programs.

Here’s another metaphor.

Agencies (OK, American agencies) often point to the career batting averages of major league baseball players when they discuss the success rate of their new business programs. As they put it, even baseball Hall of Famers are perceived as victorious if they have a career batting average of .300 or more. That’s only 3 hits for every 10 times at bat. Even the great Hall of Famer Reggie Jackson only had a .261 batting average. In agency think, this would mean that the agency would be Hall of Fame material if they won 3 out of every 10 pitches.

Let’s do some agency math using the 1:3 ratio.

Based on my personal experience, conversations with agency CEO’s, and a review of existing data, on average, small to medium agency responds to 10 RFP’s and participates in 6 pitches per year. Your mileage may vary but let’s go with this.

My estimated cost per RFP is $15,000 based on 150 hours of work at a direct labor cost of $100 per hour. At ten RFP’s per year, that’s a participation cost of $150,000 per year.

A conservative estimate of an average finalist pitch, which includes external and internal meetings, pitch management, strategic planning, writing, creative work, pitch design (as in leave-behinds and supporting digital programs), the pitch itself, T&E, and post presentation follow-up costs an agency approximately $35,000. If an agency does 6 pitches per year that’s $210,000.

Obviously, given the size range between multinational networks and small shops, an agency’s mileage may vary but these numbers seem fair for the average agency, and they help frame the issue.

Using my scenario, the total annual cost for RFP’s and pitching comes to $360,000. This number does not include the day-to-day costs of business development. If you add in management, creative, analog and digital market- ing, and business development director time, an agency could easily top out at over $500,000 in labor and outsourced business development costs per year. I am ball-parking here just to get to a reference number.

It can get much more costly. The search consultant David Wethey of Agency Assessments International reports that the average pitch cost per UK agency was £178,000 in 2010. Channeling Las Vegas, as an agency owner I’ve put my own hard-earned cash on the line to win new business. As I write this book, Microsoft just handed their international account to Interpublic. Just imagine how much it took to win that pitch.

Bottom line… an agency could easily spend $500,000 to have a “Hall of Fame” business development batting average of .300. Given today’s decreasing creative services industry profit margins, these numbers could be considered depressing.

Do you like this math? I don’t.

The People Pain Problem.

Pitch Pain is real… Pitching, too often, results in significant agency employee pain. I started my book by quoting a research study of advertising professionals by Provoke Insights that supports the idea that agency employees are dissatisfied with their agency’s pitch process.

“Approximately half (47% of respondents) of advertising professionals surveyed by Provoke Insights say they are dissatisfied with the current internal approach to pitching.”

And, again from Avi.

During the last year I had been traveling all over the country, meeting with advertisers and CEOs, except, for the fact that I’m not actually traveling physically. I’m still stuck at home, in New York, relying – like many of us – on virtual meetings.

As much as pitches represent a chance for agencies to win some much-needed revenue, they’re also an additional cost. Already short-staffed, in light of cost cuts during the pandemic, agency bosses will need to weigh their chances of winning new business, along with the impact it will have, on work for current clients. It can be a slippery slope for those CEOs struggling to balance short-term gains and the longer-term stability of their business.

One more point. Responding to RFIs and RFPs and pitching takes time away from current clients. need I say more?

The Advertising Agency Pitch Pain Bottom Line?

Look, winning new business is good. However, winning the right new business is very very good.

Running after every “available” account is bad. You will lose more than you win. Have a plan and decision-making criteria for what account you should pitch for.

Back to the main question: “Is RFI, RFP, And Pitch Pain killing your advertising agency?” The answer can be a disastrous – yes.

Give me a shout if you want to have a talk about my perspective.

Even More – Winning The Zoom Pitch

I built a video presentation on how to run a winning virtual advertising agency pitch on Zoom. It is guaranteed to help reduce advertising agency pitch pain. Check it out.

13 Free Big Data Tools For Advertising Agency New Business

Peter · March 30, 2021 · 4 Comments

I misnamed this 2013 blog post. “13 Free Big Data Tools For Advertising Agency New Business.” It should have been named “You are driving marketing directors and potential future clients insane. Here is how to do outbound (ABM) marketing that grabs attention.” Y’all have to get past sending so much ignorable advertising agency new business development messaging.

Talk with any CMO or marketing director or company owner and they will tell you that they receive buckets of incoming business development messages and content from advertising and digital agencies – every week.

The barrage of often ignorable incoming includes these delivery systems: [Read more…] about 13 Free Big Data Tools For Advertising Agency New Business

The Ultimate Advertising Agency List

Peter · March 23, 2021 · 1 Comment

How Do Clients Find Your Advertising Agency? Think List.

I just reread this post about the advertising agency list world and I laughed when I realized that I had left out a couple of ways that clients find advertising agencies. First, leverage your network. That means tell your friends, clients, aunt Helen and etc. that you are great and want new clients that are into growing their business.

Beyond just lists (see below) both of these highly-searched websites require that you have a master plan for how to leverage their unique platforms. The platforms? Google and LinkedIn. Passive marketing does not work for either.

OK, back to the original post. There are multiple ways that a prospective client will find an advertising agency. These range from very aggressive agency outreach to highly intelligent outreach (yup, two different approaches) to your inbound program to your agency reputation to being on the radar of search consultants to simply getting found on the day that new client wakes up and says, “How can I find my new advertising agency” and locates an advertising agency list.

While you should have a very intelligent account-based marketing business development program, you must be available when a client searches via an advertising agency list.

There is an extra benefit of my list. Use the list to find your competitors and their best marketing practices. These lists will help you find the winners.

The List Of Advertising Agency Lists

Here is a quick look at the advertising lists you should be on. Some will be easy, some will require a bit of work. But, you need to be able to be found.

Wikipedia’s List of Advertising Agencies. This list is not just the big boys. An example, Tombras group from Knoxville is on the list.

AdAge’s A-List. Look, there must be some way that AdAge finds these agencies. Maybe you should think about letting the editors know that you are alive.

AdForum. Hey, this is what they say and I’d imagine that clients pay attention… “AdForum’s Global Directory of Advertising Agencies is the advertising industry’s premier resource for learning about agencies in the USA, Europe, Asia, Oceana, and MENA. Our interactive map identifies agencies according to region and core competencies – ranging from digital marketing and social media
strategies to mobile app development, brand engagement, and product design.”

AgencyList. Why not be here? You have to dig this fact… “Agency List has 1st page Google exposure in over 45 major cities.” [Read more…] about The Ultimate Advertising Agency List

How To Use LinkedIn And Account Based Marketing

Peter · March 22, 2021 · Leave a Comment

How To Write About LinkedIn And Account Based Marketing In Five Minutes

If you have perused my Big Advertising Agency Resources List, then you’ve learned of a range of resources designed to help grow your advertising agency. Today I am offering a new resource that helped me quickly write this blog post about LinkedIn and Account Based Marketing.

AI-Writer is, you guessed it, an AI tool to help you write the zillions of content pieces that will help you to keep up with the never-ending barrage of other people’s content. Type in a subject, or even the title of a competitor’s well-read blog post and voila…. you have an instant blog post/content piece that you can publish just like this one below about LinkedIn and Account Based Marketing.

AI-Writer To The Rescue

As with marketing itself, it is essential to remember that Account Based Marketing is not a one-size-fits-all solution. It has to adapt to the needs and profile of each customer through individual interviews, programmatic ABM, targeted approaches, and much more. Approaches for different account levels should be aligned in such a way that they range from strategic ABM to true-to-scale ABCM to programmatic ABCM, with the degree of personalization varying at each level. ^{Sources: 8}

LinkedIn is a great place to start your ABM efforts, as LinkedIn users are prepared to discuss and grow their businesses. An account-based marketing strategy from LinkedIn can be executed with many of the native tools that LinkedIn offers. ABM on LinkedIn starts with the ability to search and find specific, relevant accounts. ^{Sources: 1}

This function only works with a limited amount of data. LinkedIn Sales Navigator helps you conduct account-based marketing campaigns on LinkedIn by selecting and evaluating target accounts. It provides a detailed overview of the willingness to buy of your target accounts. This information is integrated with company profile information to evaluate opportunities and prioritize them for the next targeting strategies. ^{Sources: 9}

LinkedIn for Account-Based Marketing (ABM) has proven to be an effective method for marketers to generate high-quality leads and sales. Over 41% consider account-based marketing to be the top B2B priority for sales. Instead of casting a wide net, ABM is a focused approach aimed at the people you want to turn into customers. ^{Sources: 6}

After identifying at least 300 accounts on LinkedIn, you can start targeting segments with paid advertising. LinkedIn allows marketers to import target lists from their platforms into paid advertising and take steps to match the information you provide with the actual accounts on the platform. ^{Sources: 0}

Ads work best for B2B companies that want to target specific companies and individuals within those companies. Since the LinkedIn audience consists of business people, it makes sense to use the platform to reach out to company-specific decision-makers. ^{Sources: 2}

You will also want to use LinkedIn messaging ads if you expect to have a big impact. We recommend that you use InMail ads for special offers and send them to users who are already connected with your company. ^{Sources: 2} [Read more…] about How To Use LinkedIn And Account Based Marketing