New Business

Bing Needs An Advertising Agency

Peter · February 2, 2016 · Leave a Comment

Microsoft’s Bing and Your Advertising Agency

I just took a look at my WordPress referral stats. I was discussing where my referrals come from with the 4A’s ex-Executive VP Michael Donahue who I just interviewed about the world of storytelling agencies. I’ll let you know when I get that up as a guest post on a major advertising news site. By the way, I love guest posting. I also love looking at MY stats.

The stats showed something that I find CRAZY! Back to that in a sec.

Help Bing, Please.

This post is about relevance. I urge all of my agency clients to make sure that when they contact a prospective agency client that they are very clear about how they can help them. I mean help them with some uber smartness that you think will impact an important business issue or opportunity. Your communications should be about how you can help them. Not a random liturgy of how wonderful you are.

Bing Needs Your Help.

What you can easily see from my WordPress chart is that Google rocks and Bing, um, sucks. What could you do with this information?

Well, I’d think about going to Bing and giving them a solution. It won’t be a competitive message, hard to compete with Google. But it could be a Bing-only experience that you won’t get anywhere else. Example? Remember the first time you saw The Wilderness Downtown (which for some of you might be today.) From Chrome Experiments…

Choreographed windows, interactive flocking, custom rendered maps, real-time compositing, procedural drawing, 3D canvas rendering… this Chrome Experiment has them all. “The Wilderness Downtown” is an interactive interpretation of Arcade Fire’s song “We Used To Wait” and was built entirely with the latest open web technologies, including HTML5 video, audio, and canvas.

Note: Bing spent millions a few years ago trying to get you excited about their search platform. Unfortunately, it was way wasted bucks. As you can see.

Really, WTF were they thinking? JWT made this magic.

If you think that this Bing project is worth the effort, then take a read of the PCWorld article. It can’t be surprising that there is more info out there that you can use to craft your pitch. You could even use my website (or yours) as the start of a discussion.

Advertising Age and The Future Of Advertising

Peter · January 25, 2016 · Leave a Comment

The Future of Advertising

Advertising Age recently ran two very interesting and insightful articles about the current and future state of advertising. It’s that time of the year.

In Part One, I offer my take on what I think are the most salient points in The Industry Speaks: 2016’s Top Priorities that delivered a range of industry leader perspectives on issues and opportunities. I’ve edited the original copy and briefly discuss what it means for you Ms. Advertising Agency CEO.

Part Two comes later this week. I’m feeling too cluttered right now.

One big takeaway… clutter. Advertising clutter, technology clutter, social clutter, content clutter, SEM clutter, even personal blog clutter and on.

Article 1: The Industry Speaks: 2016’s Top Priorities

“What’s the No. 1 issue that the overall marketing and advertising industry needs to deal with in 2016? Advertising Age surveyed executives from throughout the business, and heard a surprising range of answers.

Jeff Charney, CMO, Progressive

Everyone’s so concerned about ad blocking and time shifting, but we see a very different threat. Everybody is flooding the web with their own content, hour-by-hour, minute-by-minute. We’re not just competing with our top competitors, or even other brands outside of our category, we’re competing with people’s friends, mothers and self-made celebrities on YouTube, Facebook, Twitter, etc. And it’s just getting started.

PL: Yes!!! So much stuff. So much competition for your eyeball and ear. I am currently advising an L.A. based fashion agency and have been digging into fashion and luxury marketing trends. The fashion and cosmetics marketing world has shifted. For example, Revlon’s mindshare competition is now coming from personal tastemaker sites like The Blonde Salad — not L’Oreal and it’s Vogue ads. That was Revlon’s old school competition. But, cosmetics buyers attention is now whipped snapped by dozens of new eyeball options.

Martin Sorrell, CEO, WPP

So number one on the agenda is encouraging companies to take a longer-term, less risk-averse view of the world, predicated on the fundamental truth that marketing is an investment not a cost.

It’s clear from BrandZ analysis that investing in brands works. In the last 10 years, a measurement of the strongest brands from the BrandZ Top 100 as a stock portfolio shows their share price has risen over three times more than the MSCI World Index and almost two thirds more than the S&P500.

PL: Ah, the old argument. Advertising spend is a long term “investment.” OK, yeah, we’ve heard this before. But, Sir Martin backs it up with some facts.

Lori Senecal, global CEO, CP&B

Convention won’t challenge itself. As an industry, we need to help marketers really take control of the technology solutions that unlock opportunities to offer consumers truly inventive, additive, and welcome experiences. But clients, agencies, and consumers will only benefit – and our industry will only thrive – if together with CMOs we can control the necessary technology from start to finish.

PL: A nice wish. Will agencies control the technology food chain? No. Will some savvy agencies build their own technology? Sure. but, the agency world will not be in control.

Maurice Levy, chairman and CEO, Publicis Groupe

Mobile and data.

6 Critical Elements Of A Sales Pitch

Peter · January 18, 2016 · Leave a Comment

6 Critical Elements of An Ad Agency Sales Pitch

If there is one thing you must do when selling a BtoB service (as in your ad agency’s services; a tech solution; a great media or creative idea…) it is making sure you understand the needs and motivations of the person you are selling to when you craft your sales pitch. Sounds obvious, right? Believe me, after interviewing a wide range of clients and ad agency search consultants for my book on pitching I have to say that many agencies do not follow this golden rule. We are simply not spending enough time really thinking about the buyer and her perspective.

A Sad Ad Agency Sales Story

I had this lesson hammered home at my first media to agency pitch when I moved from Saatchi & Saatchi New York to launch the brand new newspaper website NJ.com. I figured I’d start selling the new fangled idea of internet advertising to my friends at my old agency (this was 1996). I knew the agency inside and out and had worked with its Executive Media Director Allen Banks for years. My pitch included a hockey puck graph of projected Internet usage and a discussion of digital advertising that touted our news website’s newfound ability to track how website visitors viewed and interacted with online advertising.

Sounds like a great digital media pitch, right? Was Allen smiling? No. His reaction?

“Are you f*cking kidding me? We have made a fortune not really knowing how, when and for how long consumers have been looking at our ads. I manage hundreds of millions in advertising media placement. Knowing how much of it doesn’t work will kill our golden goose.”

My point in telling you this story is that I didn’t really think through Allen’s motivations and potential objections before I delivered my early online sales pitch about tracking and analytics. I had only thought about how wonderful the Internet advertising solution was. By the way, Allen was right. The Internet sure seems like it killed some parts of the golden advertising goose.

Here’s some more advice from the world of sales…

Yes, some of these 6 elements may seem obvious (and yes, I am repeating myself) — however, I know for a fact that not everyone in your agency truly understands these simple rules. Many of your colleagues, even the folks on your new business or creative idea pitch team, probably do not have much direct sales experience.

Think like the client. The presentation (it’s a sales presentation!) must be written from the client’s perspective. What are they asking for, and what do they need and want to hear? You want to win them over, not your colleagues. This is the key reason why you have to learn about the individual clients, and if you have time, create personas for any new to you decision makers before you ever meet them.
Involve them. Don’t make the presentation one-sided. Try to involve the client in a discussion. You might be able to motivate the stone-faced clients by asking them a few questions at the right time.
Answer their questions. If the client has specific questions, stop talking and listen. Make sure you answer the question and confirm with them that you have. Think all agencies do this? I know for a fact that they don’t. Sometimes in the heat of the pitch, agency presenters will consciously or unconsciously deflect and even ignor the client’s question so that they can get on with their scripted presentation. This can be a major lost opportunity for dialog and might put off the client.
Deliver value. The client has invited you into their world. Return the favor by giving them something of value in return. In most cases, this might be a serious insight or a creative solution. This is your chance to demonstrate why this client couldn’t possibly live without you.
Be dynamic. Clients want agencies that are passionate about their work and ideas. Show your passion, and find a way to show passion for the client’s brand and/or quest. In a new business pitch, you might want to actually ask for the job.
Be different. Again, if you are in a new biz pitch, know that the other agencies that are pitching are good, smart and could probably do the job. You have one chance to look and sound different. Think very hard about how you will stand out from the pack.

6 simple rules. They work.

Head over to this link to see my post on the 12 worst mistakes agencies make when pitching. You’ll like the cartoons as well.

Pinterest Advertising Agency Directory: Help Please

Peter · January 13, 2016 · Leave a Comment

I Need Your Help: Should I Continue Updating The Advertising Agency Directory?

A couple of years ago I created a Pinterest directory site that lists advertising agencies – the ones I could find. I did it as a way for prospective advertisers to easily locate and compare agencies and as a thought-leadership-oriented-business-development-lead-generator for my consulting business.

As you can see, the directory organizes agencies by city (primarily major cities) and uses a screen grab of the agency homepage and a brief description to help visitors see the range of agencies in each town.

FYI for you thought leaders worried about the time required to thought lead: this directory was very low-cost endeavor as I had an assistant in the Philippines build it using my template and instructions.

The Help Me Please Part…

Today the Pinterest advertising agency directory has well over 1,000 Followers and I get some incoming every month from agencies that would like to be listed or have their information revised. I am going to keep the directory up – why not. However, I am just not sure if I want to maintain it beyond adding agencies that request a listing. I am not sure of its value for the ad industry – as in agencies and clients seeking an agency.

OK, one clear value for you agencies. This is a great way to study your competition in just one place. Agencies change / revise their websites every couple of years. The directory provides some great ideas worth, um, contemplating.

My questions to you.

You can answer by adding a comment below or by emailing me at peter@peterlevitan.com. Thanks.

Do you think that this advertising agency directory via Pinterest is valuable to advertisers and you?

Were you aware of it?

Any other thoughts? Things that I could do to enhance the advertisier experience?

By the way: If you are not listed, would you like to be?

That’s it. Thanks for your help.

Keep It Simple Stupid

Peter · January 5, 2016 · Leave a Comment

KISS. Keep It Simple Stupid Is One Of My Mantras

Too often advertising and digital agencies overstuff their messaging with the goal of telling future clients that they can do anything that the client needs. It goes from the idea of the full-service agency (we do ads, TV, radio, brochures, websites, SEO, content, social, PPC, and on…) to we do digital (PPC, SEM, landing pages, mobile, social, content, analytics, remarketing and on). This kitchen sink approach tends to overwhelm the agency’s messaging, reduces any sense of focus and is often perceived as mission impossible by clients who do not think that a mobile agency can also be an expert at programmatic buying and eCommerce management and — pick more.

That’s Why I Preach: KISS

Keep your agency brand positioning focused. Keep your messaging focused. Keep focussed on business development. Focus your social media and thought leadership. Focus on the type of clients you want and can get (that isn’t every client in the universe).

Speaking of KISS — Tim Ferriss’s weekly broadcast email turned me on to this story from Rhode Island’s late George Germon – a very special chef and restaurant owner. I had the pleasure of dining at Al Forno, his fantastic Providence restaurant. Read on to get a taste of the power of simplicity.

George Germon On The Power Of Simplicity

George Germon (co-owner of the famed Al Forno restaurant) recounts an experience that he says he’ll never forget. “I was visiting some people in England who had a four- or five-year-old daughter. They weren’t around, but I was in the kitchen and the little girl pulled a chair over to the stove and started heating up a pan, saying she was going to make tomato soup,” he remembers. After getting the little girl’s assurance that her parents allowed her to do so, Germon says he watched her heat some butter in the pan, then take out a knife and cutting board and chop some tomatoes. She cooked the tomatoes in the butter for about 3 minutes, and then added a little salt and a little cream.

“Would you like some?” she asked Germon, who politely replied, “Sure!” Once he tasted it, Germon says he was absolutely floored. “It was unbelievable,” he says. “I couldn’t believe that something tasted as good as it did with so few ingredients.”

Al Forno’s menu features a potato soup that’s equally simple. “It has just four ingredients: potatoes, onions, butter, and water. That’s it,” says Germon. “And when our cooks first made it, they kept asking, ‘What’s the next step?’” Johanne Killeen remembers, “They found it impossible to believe that anything wonderful could result from four ingredients!”

So… What’s your tomato?