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Smart Agencies

Do Your Advertising Agency Presentations KISS?

Peter · April 21, 2015 · Leave a Comment

download cochraneUse The Power Of KISS In Your Advertising Agency Presentations

Here is an excerpt on KISS – the art and power of simplicity – from my book on ad agency pitching and presentation management. The whole 249-page advice-rich book can be bought at Amazon. Right here.

KISS

KISS — Keep It Simple Stupid — works.

A jam-packed presentation loaded with agency credentials, too many ideas, too many presenters and a dozen creative executions that cover every issue the client has or might ever have in their lifetime, will not help you win. The client will be overwhelmed, and even worse, you won’t be able to build personal rapport and all important interpersonal chemistry. The client, especially the client that has to sit through four other agency presentations, could even go into deep REM sleep. I have seen it happen.they won’t leave the room hearing or remembering your agency’s USP (Unique Selling Proposition). Think of it this way:

An over-built presentation could also result in their leaving the room without hearing or remembering your agency’s USP (Unique Selling Proposition). Think of it this way:

CMO + REM + No memorable USP = No Sale.

I truly want to think that an agency could walk into a pitch meeting room and just present one concise insight that leads to one brilliant advertising idea that leads to one mind-blowing execution that leads to the client decision maker saying “I love you, I need you, where’s the contract?” But I am not that crazy. Or am I?

Keep these super KISS Moments in mind.

 Lincoln’s Gettysburg Address was only 272 words long.

Churchill is famously known for his request for brevity in cabinet documents.

M&C Saatchi recognizes that in today’s digital-overload world, where people have the attention span of butterflies, getting even one point across and being remembered for it is golden. In M&C Saatchi parlance, ‘Brutal Simplicity’ rules. They’ve won clients behind this message.

Conversely, we’ve all sat through State Of The Union addresses that are so  jam-packed that we don’t remember anything. Clinton’s 2000 speech was 2 hours, 28 minutes and 49 seconds long. What do you remember him saying that night?

A KISS Tip:

Of course, you can use all the time the client has given you to deliver your presentation. But that does not mean that you need to overwhelm them with detail about your thinking and and agency factoids..

Think Like Martin Luther King & Johnny Cochrane

Martin Luther King’s I Have A Dream speech was only 17 minutes long and included the key (as in easy to remember) line “I have a dream.” 

Johnny Cochrane understood tactical brevity  when he helped O.J. Simpson with the line, “If it doesn’t fit, you must acquit.”

You are in advertising and study culture. Think like a preacher, lawyer or even a skilled headline copywriter who knows the power of a concise headline. Think of the power of Apple’s simple tagline that delivered this highly competitive message: “Think Different”.

In the case of ad agency presentations… thinking different can be all about keeping it all a little bit bit simpler.

show lots of creative work mistake copy

Ad Agency Videos: A Series

Peter · April 16, 2015 · 1 Comment

Ad Agency Videos: Humor Sells

download video powerVideos are everywhere. The increasing use of videos for marketing is well known. The power of videos to tell stories is well known. Agencies discuss the power of video everyday.

However, few agencies actually use video power in their own business development marketing.

In an effort to stimulate the use of videos as a business development tool, I offer this ongoing series on which agencies are doing it right and, occasionally, doing it all wrong.

Oh, Canada – Or, What’s Up In Toronto?

Two Tronto agencies have delivered some of the best, very off-the-wall , videos designed to sell the agency and how it works and thinks. If I were a client looking for an ad agency that could deliver a big strategic idea in a way that would get my brand attention, these shops would be on my short list. [Read more…] about Ad Agency Videos: A Series

How To Aim Your Ad Agency Business Development Director

Peter · April 4, 2015 · Leave a Comment

The Ad Agency Business Development Director: How To Get Past Wishful Thinking

aqunnqom.y4aThe awful “Death of a Salesman” image at the left means two things: The salesman is dying and his company’s sales program is probably heading towards a death spiral as well. Advertising agencies should not want to go in this direction. However, many agency sales programs are spiraling — or, are at best just static.

The way out is to have a very smart business development plan (crazy fact coming: most agencies do not have one) and, in many cases, a well-focused sales professional leading the way. Here is a path to get there.

First: The Business Development Plan

Start here.

You cannot win at new business if you do not have a business development plan. I’ve written about how to develop a business development plan here – “How to Build A Winning Advertising Agency New Business Program.” Warning… it is over 2,000 words. Another warning, as of today, it has been read over 6,350 times and there is a decent chance that one of your agency competitors has read it.

Next: The Business Development Director

I am asked a few times a month about how to establish and manage the role of the ad agency business development director. I was one (at Saatchi & Saatchi New York and London) and had them working for me at my own agency and two Internet start-ups.

Most agency leaders hope and pray that they will find the right sales leader and then sit back and watch the right leads role in. Sorry, it simply isn’t that easy. Sales management is hard work.

I wrote about biz dev director position and interviewed Brooks Gilley of 52LTD (a leading creative and agency staffing firm) here  – “Is Your Advertising Agency Business Development Director Doomed?”

Doomed? Why was I so down… Well, most ad agency business development directors fail. Most!

They fail for a couple of key reasons.

  • Your agency does not have a business development plan.
  • If you have a plan, you do not make running it an agency priority (you’ll wait until you lose that large client to get to it.)
  • You do not have a sales-oriented sales compensation plan (see below.)

And, from my “doomed” blog post:

Yes, wouldn’t it be nice to have a business development director that brought in more business for your advertising agency than you can handle. But is your business development director doomed from the start?

He could be if you do not have agency objectives, a competitive agency brand positioning, something to sell beyond, “Hey we are a full-service / digital / social media agency”, a list of clients and categories you want to nail, an active up-to-date CRM system and you are not in a state of panic because you just lost your largest client and are freaked out.

Next: The Business Development Director Compensation Plan

images mapThe Business Development Director offer letter below – which is essentially a ‘sales map’ – was used by my Oregon advertising agency Citrus from 2002 through 2009. It worked, we had a solid business devopment program that helped us grow regionally and nationally. After selling the agency and becoming a new business consultant, I have shared the offer letter with my advertising agency and corporate clients. It is an excellent template that you can modify to meet your specific needs.

To win, a Business Development Director and the sales staff, for that matter, must be guided by a commission plan that creates a win-win scenario for the sales team and company. If the plan does not direct the sales person and align with your corporate sales objectives, the chances are mighty fine that your team will not find their way to the sales goals you are looking for.

This sounds obvious, right? However, most agencies do not have clear quantifiable objectives and incentives. Agencies are not alone. I recently discussed the role of sales with sales people from two major San Francisco SaaS software companies. I was surprised to find out that that these folks were a bit unsure of how their goals meshed with that of their company. Frankly, this has to be crystal clear. The offer letter is a great way to start to deliver this alignment from Day One… and it makes it very clear what SUCCESS means to your agency and… your sales team. Frankly, for many agencies this as critical a goal as it gets.

Here you go. Use it as a blueprint. Modify it to meet your agency’s goals, culture and our ever-changing ad, design and digital agency universe.

The Advertising Agency Business Development Director Agreement (A Sample For Your Agency) [Read more…] about How To Aim Your Ad Agency Business Development Director

Ad Agency New Business Conferences

Peter · April 3, 2015 · Leave a Comment

phil_public-speakingI am going to be speaking about ad agency new business, how to attract the attention of the right clients and how to win the pitch at a couple of ad agency new business conferences.

I’ll be in Miami in late April for AHAA’s annual conference. AHAA is the association of Hispanic ad agencies.

I’ll head north in May to speak to the membership of Canada’s ICA, the Institute of Advertising Agencies.

This Conference Is For You

I’ll be a speaker at Michael Gass’s Fuel Lines New Business Conference 2015 in Nashville in October. Michael has assembled a fine cast of speakers that will, without question, spark  business building ideas and, more importantly, action plans.

Registration is now open and there is an early bird deal. As the website says, “Super Early Tickets are available for $650 until May 1st, a $300 savings!.’ from this link:

The conference website… Scroll down on that site to see the venue (very cool) and speakers.

Agenda

Inspiring insights, top-notch sessions from the best and brightest new business thought leaders with a laser focus on the NEW drivers of business development. It’s now more important to be found than to chase new business.

Who Should Attend

This premiere two-day conference will include everything needed to create new business success for advertising, digital, media and PR agencies.

If you are charged with developing a new business program for your agency, this conference is for you.

For a more personal experience, the conference is limited to the first 200 registrants. This will allow for greater access to speakers, sponsors, partners, networking opportunities and a greater sense of community.

I hope to see you in the land of bourbon.

 

 

Fame and Advertising Agency Business Development

Peter · March 31, 2015 · Leave a Comment

Fame For Advertising Agency Business Development

book_confessionsnewI have an objective that I give to all of my advertising agency clients. I tell them that they need to include FAME as an agency marketing objective. My primary point is that in a universe of 4,000 agency brands in the USA and possibly dozens in their home town, standing out from the clutter is an essential goal. Sounds obvious, right? However, most agencies do not actually have FAME as an objective. Or, maybe more to the point, they don’t actually work hard to be famous.

I put David Ogilvy’s’s photo on the left because he just might be the most famous man in the history of advertising. He worked it. In addition to founding one of the world’s most well-known agencies, he wrote three seminal advertising books that propelled his FAME: “Confessions of an Advertising Man” (1963), “Blood, Brains and Beer” (1978), and “Ogilvy on Advertising” (1983). These books formed the platform for his agency’s thinking and awareness. This is an important point. I’ll come back to it.

What is Fame?

Google defines fame as, “the condition of being known or talked about by many people, especially on account of notable achievements.”

Known and talked about. Interesting, right? One of those easier said than done things. But, I can virtually guarantee you that if you do not make fame an agency objective, chances are you will not get there. [Read more…] about Fame and Advertising Agency Business Development

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