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Search Results for: pitch

Bob Hoffman | The Ad Contrarian On Advertising Agency Presentations And Pitching

April 13, 2022 By Peter Leave a Comment

In This Podcast, Bob Hoffman, The Ad Contrarian, Delivers His View On How To Make Smarter Advertising Agency Presentations and Pitching For That New Account.

A slight update to an older post about my Bob Hoffman interview as a way to point out one of my primary expertise zones – how to create winning advertising agency presentations… we are supposed to be a bit self-loving, right?

I have a prospective agency client in Europe. She has a new business pitch to nail before we are going to talk about my services so I sent her a list of my writings on pitching and am telling her to buy my book, The Levitan Pitch (see it at the top of this page).

To help YOU win more business, go to this omnibus page loaded with my pitch thinking and while drinking a milkshake, arak, or a nice red wine, scroll through the list and as I say, Win More Pitches.

Back To Bob and Building Smarter Advertising Agency Presentations

In this podcast interview, we share the A.I. version of Bob Hoffman’s interview with me about the advertising agency pitch process. Bob tells it like it is. He is not known for being tepid. The interview is from my extremely best-selling book, “The Levitan Pitch. Buy This Book. Win More Pitches.”

Bob Hoffman is the Chief Aggravation Officer at The Type A Group, and much more. I’ll just save some time and let Bob tell you about himself:

“Bob is the author of five Amazon #1 selling books about advertising. He is also one of the most sought-after international speakers on advertising and marketing. One of his books, “BadMen: How Advertising Went From A Minor Annoyance To A Major Menace” exposed many of the dangerous data abuse practices that are now making international headlines. It was selected “Best of Marketing 2017.”

He is the creator of the popular “The Ad Contrarian” newsletter, named one of the world’s most influential marketing and advertising voices by Business Insider.”

SHOW LINKS

Bob Hoffman’s Website

The Levitan Pitch. Buy This Book. Win More Pitches.

Do not forget to subscribe to Advertising Stories whenever you Listen To Podcasts. See the handy links to podcast players.

A nice thing for me… Feedspot has already recognized Advertising Stories as being a top 15 advertising podcast.

The Perfect Advertising Agency Pitch

January 21, 2022 By Peter Leave a Comment

How To Run A Perfect Advertising Agency Pitch

advertising agency pitchAvi Dan followed me as the guy running Saatchi & Saatchi Advertising Worldwide’s business development program (and, I think did a better job than me as by the end of my tenure all I could think about was the growing Internet space). Avi just wrote the following article on LinkedIn about the subject of the good, bad, and ugly advertising agency pitch. I thought that I’d respond a bit to his thinking because I wrote the New York Times best-selling book on how to run the world’s most powerful, new business-delivering ad agency pitch.

From Avi’s bio… “Avi Dan is a columnist for Forbes, a former CEO and board member of 3 major agencies, and a highly regarded agency pitch consultant. By his own estimate, he has been involved in over 200 pitches in the past 30 years.”

From Avi…

Q&A With A Pitch Consultant: “Don’t Hire The Agency That Inspires You, Hire The Agency That Is Inspired BY YOU”

In 2019, the year right before Covid, a Morgan Stanley analyst had reported that a record $35 Billion of advertising spending was up for review. That was almost more money hanging in the balance than the amount under review during the previous two years, combined. With the economy picking up now, advertisers are, once again, rethinking their agency relationships. Ad Age had recently reported that one-third of all advertisers stated that, they plan to put their business into a pitch.

Peter: One-third? Crazy. This really can only mean one of two things. Either advertising agencies are doing a shit job or clients have no clue what they really want from their agency. A smart client should be able to get smart thinking and service out of their own — current — agency. I have been an agency owner and a client. Good clients know how to manage their agencies. Well, most. It is absurd that one-third should think they have a failing relationship. Too high.

Q: Why do you think there are so many reviews lately?

A: If those numbers tell you anything, it’s that, advertisers aren’t happy with their agencies, even the good ones. For example, Wieden had lost KFC and Droga5 had recently lost IHOP. Marketing is much more complex these days, and very few agencies are capable of evolving fast enough to keep up with the needs of their client. What’s surprising isn’t that so much is in review, but, that it didn’t happen sooner.

Peter: Avi says… “very few agencies are capable of evolving fast enough.” OK, possibly true for many. But not Droga5 and Wieden. These best-of-class agencies are just too good, big and well-managed. So, I’ll point to clients as a failure point. By the way, how can anyone be expected to dramatically increase pancake and waffle sales during a pandemic?

Q: How are pitches different now?

A: The briefs for pitches that we see coming through to us now, are more transformational. Clients are deep into the digital transformation, and so is the consumer and the media. Technology, cloud services, eCommerce, data, and virtual CX are becoming critical issues for the enterprise.

Peter: The marketing world has been way about the idea of digital transformational since I left Saatchi in 1995 to put major newspapers online (and invent website advertising – yes, I did that) or in 2000 when my company Activebuddy invented interactive chatbots including SmarterChild and commercial bots for clients like Radiohead. Is Avi saying that the zillions of agency people that live and breath digital do not understand transformation? Could they be worse at it than a marketing director at IHOP? Side note. I have been a consultant in a few advertising agency pitches lately and every agency talks transformation or related subjects. How could they not?

Q: You are very critical of the pitch process. Why? [Read more…] about The Perfect Advertising Agency Pitch

The Advertising Agency New Business Pitch

August 22, 2021 By Peter Leave a Comment

How To Run An Advertising Agency New Business Pitch

advertisig agency new business pitchA high school teacher friend asked me to help her with a study plan about how an advertising agency manages the advertising agency new business pitch process. She is asking her students to run their own sales pitch for an imaginary client. I thought, what the heck, I’ll share some of my thinking with you.

Why me? Well, I did write the definitive book on ad agency new business pitching which included a detailed look at the advertising agency pitch process. What to do and what not to do and how doing the what not to do will cost your agency money, time, staff pain, and heartbreak. Somehow this teacher found my book. I guess Google works.

A Very Simplified Look At The Advertising Agency Pitch Process

Before I start, I have to say that the current way many clients select an agency, as in having multiple agencies pitch against each other, is too time-consuming and costly for both the client and the agencies. I’ve seen large pitches drag on for weeks and months. One would think that a savvy client should be able to look hard at the agency’s expertise, past work, case histories, culture plus a couple of conversations to make a decision. Of course, pricing is also a factor, especially if the pitch is partially run by the client’s procurement department. A department focussed on costs – not necessarily an assessment of agency skill-sets.

OK, nuff said about the inefficiency of many pitches.

There is no such thing as a ‘standard’ pitch. Some clients are large and others small. Some large theoretically sophisticated clients have no process, and some small clients are super organized. Here is a look at what is often the process.

Some clients are looking for the whole enchilada (an agency that will do everything from branding to social media) and some clients are just looking for one specific need – often a project. For example, a new name, and logo. Some clients want to work with category experts (as in needing a healthcare specialist) and some are looking for a great ‘creative’ agency.

How Does The Client Find Agencies?

Here is my master list on getting found and contacted:

You get a referral from a happy current or past client. Hopefully, your agency has a referral strategy to help make this happen.

You get a referral from a friend or family member. For example, my nephew was once the publisher of Men’s Vogue – he introduced me to someone who became a great client. Maybe your mother plays bridge with the mother of New Balance’s marketing director.

Word of mouth (WOM). People have heard of you inside the general marketing universe. Somehow, you’ve gotten people talking.

Your agency has won a prestigious marketing award. The right third-party recognition is a good thing. No, do not enter every ward show.

The press writes about you, your agency or asks for your expert opinion. I have a friend at Adweek who occasionally asks for a quote. This has been a good thing for my brand awareness.

You know how to use social media to get the good word out and make connections. That means you use one or just a couple of blogging, Instagram, LinkedIn, YouTube, TikTok; Facebook, you podcast: or utilize whatever the latest social media platform that makes sense for your audience.

You advertise your services. Yes, imagine an agency that actually uses advertising.

You wrote a well-targeted advertising or marketing book that gains industry fame – like my: The Levitan Pitch. Buy This Book. Win More Pitches.

You are an expert and the specific categories that you rule (tactical or business categories) know about you.

You speak at the right conference, were in that smart podcast or write for trade publications. I used to write for HubSpot and ‘borrowed’ their enormous audience.

You know how to do what is often called Account Based Marketing. This means that you have created a list of the type of clients that your agency ‘should have’ and you contact them directly. Intelligently and gently. Often you will send them hard to resist, I call it unignorable, insights.

A professional advertising agency search consultant put you on the prospective client’s list. This is a very good thing. It should not be an accident that the consultant knows about you.

[Read more…] about The Advertising Agency New Business Pitch

What Is Your Elevator Pitch

August 15, 2021 By Peter Leave a Comment

How To Build An Elevator Pitch

elevator pitchRemember elevators? You know, those things we rode multiple times a day to get to and from an office or hotel room? The fleeting elevator ride spawned the idea that we need a way to describe ourselves or our company in 30 seconds or less – what we call an elevator pitch. This 30 second or less exercise is very useful since in our very attention-deficit world, our world where so many of us do the same thing and can sound very much alike (“hi, we are a creative advertising agency”, yada…). You get the idea.

Let’s Get Elevator Pitch Personal

One of my ad agency clients asked me to help her quickly and succinctly describe herself for her appearance on an upcoming online seminar. By coincidence, I received an invite to a SharpSpring event and noted how a bunch of advertising agency and marketing thinker and influencer types described themselves. I noted their self-descriptions as food for thought. Food for elevator pitch thought. Just for the hell of it, here are ways that very successful marketing thinkers describe themselves.

Hype-free digital marketing and customer service strategist.

Recognized as a top 100 entrepreneur under the age of 30 by President Obama.

Leading authority on positioning and reinventing in the creative and digital space.

Internationally recognized speaker & contributor to Ad Age’s Small Agency Diary.

Ranked one of LinkedIn’s Top Ten Voices in Marketing for four years in a row.

Works with 250+ agencies every year. Latest bestseller – Sell With Authority.

NYT bestselling author of nine books and counting.

Named among the 30 best young tech entrepreneurs under 30 by Business Week.

Host of the smart agency master class podcast. The number one digital marketing agency owner podcast.

Content marketing guru featured in NYT, Mashable and search engine land.

Agency business expert keynote speaker author and virtual event trainer.

Author of 19 international bestsellers, and one of the most popular bloggers in the world.

Digital marketing pioneer, Wall Street Journal bestselling author and tiny house owner.

Bestselling author and host of award-winning YouTube series.

[Read more…] about What Is Your Elevator Pitch

Sales Pitch Rejection

July 6, 2021 By Peter Leave a Comment

Ah, Nothing Like Sales Pitch Rejection

sales pitch rejectionHere is a quickie on the wonderful experience of sales pitch rejection (plus my advice – below) and a bit on the also wonderful post-sales pitch chirping sound, lately known as ghosting.

Thoughts On A Recent Sales Pitch Rejection. Me = Pissed Off. But, Twas A Learning Opportunity

The odds good are that your advertising or marketing agency or consultancy will often be rejected. A decent reason: the prospect is looking at more than one option and your batting average, even a good one, might only be 300% (note, a career-high like that would get you into the Baseball Hall of Fame). You mitigate the art of rejection by pitching the right prospects and the great fact that you are an expert in what the client is looking for. Ok, that said, you will still get rejected if you have an active business development program.

But, what you don’t want is a useless rejection that does not help you improve. Here is one example. And, tell me if I am too thin-skinned.

Note: 100% of my leads come as inbound inquiries. That means that the prospect probably heard about me from WOM or read about me (and read my insights) and made the decision to make contact.

This happened a couple of weeks ago with a New York agency. We scheduled a call, I gave them my pitch, discussed their needs in detail and they asked for a proposal. I sent it a day later and then kinda got a bit ghosted, as in they did not respond in a timely manner – here is a definition of ghosting:

Ghosting is a relatively new colloquial dating term that refers to abruptly cutting off contact with someone without giving that person any warning or explanation for doing so. Even when the person being ghosted reaches out to re-initiate contact or gain closure, they’re met with silence. (Source: Verywell Mind.)

Look, I know that people need to take their time. So, I do not get crazed if I do not get a yes or no quickly.

Follow Up Scenario

To keep the ball rolling, I did my 4-day post-proposal email follow-up and after a couple of more days got a reply from the CEO who told me that they had selected another consultancy because I did not share the agency’s “vision and values.” Now, I usually go, “well, OK.”

But the statement that I did not share VALUES kinda pissed me off. I mean, WTF does that personal to me message mean? What values did we talk about? I then sent this email: [Read more…] about Sales Pitch Rejection

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