Peter Levitan & Co.

The New Business of Advertising

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Google Will Screw Your Ad Agency

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Google is going to screw your ad agency.

Or, better said, they are going to mess with your organic listing. Which means, that your ad agency will be harder to find. And, therefore screwed.

Many of the ad, digital, etc. agencies I talk with tell me that their SEO is not delivering the power that it once did. Between ads taking top positions, Google’s desire to answer your inquiry right on page one in a snippet (like Google’s answering what the tallest tree is in a two-sentence snippet so you do not even have to go to the expert tree website).

Google is changing, again.

I urge you to go to Neil Patel’s How Google’s New Layout Predicts the Future of SEO to read an in-depth review of what Google is doing/considering. Believe me, this is not good news for you or me since I get the majority of my leads from a Google search.

From Neil: The big trend is that the organic search results have been drastically pushed down below the fold. Roughly by 3.3X.

How does that look? Pretty bad folks. One example… who is ever going to see that blog that you spend hours crafting?

 

What To Do?

First of all, the benefits of a Google search will not go away. Sure your ad agency might be on page two or three but I am going to imagine that people will scroll down a bit more to see the organic lists. OK, maybe. What can your ad agency do? [Read more…] about Google Will Screw Your Ad Agency

Advertising and Ageism

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Advertising and Ageism = Insanity

I am going to discuss two forms of advertising and ageism. First, as it relates to agency staffing and second about the insanity of not marketing to the richest consumer market.

Start Here: There are few areas of the advertising industrial complex that baffles more than rampant ageism. Here is a World Health Organization definition of the master issue…

Ageism is the stereotyping and discrimination against individuals or groups on the basis of their age; ageism can take many forms, including prejudicial attitudes, discriminatory practices, or institutional policies and practices that perpetuate stereotypical beliefs.

I see two areas where ageism lives in advertising.

Oh, oh… before I start. I was going to use Jeff Goodby of Goodby, Silverstein & Partners (that’s him in the photo) as an example of an ‘older’ guy who still works in advertising. But, and I find this kinda humorous, it is virtually impossible to find out how old Jeff is. I suspect that he has erased age from his bio.

First: Ageism and Advertising Agency Staffing

There is no question that the advertising industry is about young people and the not over 45 employee. According to AdAge:

In 2017, the majority, or 63 percent, of workers in advertising, public relations and related services were under 45 years of age, according to the Bureau of Labor Statistics. The median age in the category was 39.2—roughly the same as a decade earlier. (By comparison, the median age in accounting, including tax prep, bookkeeping and payroll services, was 45.)

Though I find advertising agency employee-based ageism unnerving, I understand this bias from a business perspective. As an ex-agency owner, I know the need to keep staff costs down. In what is becoming a lower and lower margin industry, cost efficiency, especially when it relates to salaries and healthcare costs is critical. My over 50 employees cost a lot more than my under 40.

Another reason that agencies go “young” is that there is the perception that older workers do not “get” new digital marketing platforms. Really? Are we really thinking that one has to have been born after 1990 to understand how digital marketing works? I am twice the age of the average agency employee. Yet, I was one of the ‘inventors’ of digital news in 1995, launched the first natural language marketing interface in 2000 (think bots) and ran an Oregon agency that specialized in digital marketing. Do you think that I am the only older person that gets it? I mean frankly, how much of a fucking genius do you have to be to understand Instagram video?

I think that the idea that anyone over 45 does not get it is simply an excuse to keep costs down by reducing the number of more expensive employees.

Second: Ageism and Advertising’s Missing Demographic

Imagine a marketer waking up and not wanting to market to a huge segment of the population? Well, that is how advertising works today.

Despite being a massive market, only about 5% of U.S. advertising is even aimed at people over 50 according to Havas Group. There are many reasons for this. But I think that ageism plays a part (like you are 27 and like why would I want to spend my client’s budget on people like my parents?) I mean, they don’t use Snapchat. They don’t play Minecraft. They don’t binge drink.

When you staff up an agency with 27-year-olds, you are going to miss having a bunch of people with broader life experiences. The kind of life experience (and no, I am not suggesting that agencies need in-house 70-year-olds) that helps your agency sell more stuff.

Isn’t an advertising agency in the business of selling more stuff? To like, whomever?

Possibly, not selling more stuff is a reason that advertising agencies are not perceived as being essential as they used to be to driving client sales.

OK, time for my milk and cookies.

Want more? Read this from Fast Company: Why marketing to seniors is so terrible.

 

Where Do Advertising Agency Clients Search? Could Be Agency Spotter

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Where do advertising agency clients go to search for new agencies?

To answer this critical question, you have to think like a client. However, putting yourself in the shoes of a client looking for that new shiny advertising, digital, etc. agency is not easy. Some client prospects are sophisticated buyers, more are not. Some have selected agencies before. Most have not.

I’ve written at length about how prospective clients find advertising, digital and PR agencies. You can read a bit here… “Ten Ways To Advertise Your Advertising Agency”.

But let’s keep it simple. There are essentially two primary methods of being found that you can manage…

  1. You work to let prospective clients know that your agency exists (direct account-based marketing; advertising; press; awards shows, ah, yes, actively managing referrals, etc.)
  2. You are visible where and when the client is looking (Google position; inbound-directed content marketing; agency and agency key employee LinkedIn profiles; agency directories; ad club lists, etc..)

Sure, there is a bit of a Homer Simpson ‘doi’ factor here. But, believe me, many agencies do not take advantage of every awareness opportunity that avails. A side story. When I moved back from Saatchi London to run North American business development I asked a competitive NYC agency principle, his name was on the door, what worked. He said’ “I have no clue what is the most effective business development strategy, so we do everything.”

More history. Fifteen years ago, I found out that my Portland agency’s previous owner had placed ads for us in the Yellow Pages (!) by the agency getting a Yellow Pages driven-lead from the USA’s largest saltwater boat company – we won the account. Who could have predicted that the boat company’s CEO used the Yellow Pages to search for an agency? Learning  = be everywhere that makes sense. OK, I’d pass on today’s Yellow Pages (I think).

Agency Spotter

The agency search website Agency Spotter is a very active agency awareness resource.

Agency Spotter was launched in 2013 to help marketers find the right marketing communications agency. Believe me, in my role as an ad agency client, 1995 to 2002, finding the right agency and making this critical engagement decision was not easy. I had run business development at the world’s largest agency but even with that personal experience, it was a tough process for me to find and select the right agency.

Here’s Agency Spotter’s mantra.

Agency Spotter is reinventing how brands find and work with creative agencies, design firms and marketing service providers.

For every business, finding marketing agencies takes significant time and is full of risk. Agency Spotter’s aim is to help change that. Our digital platform makes it much faster and free to find great agencies and design firms that fit the needs of brands and provides more information to help them make confident decisions.

Whether you are a subject matter expert looking for a small niche agency to inject some innovation in a specific area of your business or you’re a marketing leader searching for a digital agency of record, Agency Spotter makes it easy for agencies and brands to find one another and work smarter together.

I recently had the opportunity to interview Agency Spotter’s founder and leader Brian Regienczuk about the service and its 2019 Marketing Trends Report. A survey of marketers.

The 2019 Marketing Trends Report

You can download the 2019 Marketing Trends Report here. There is some very good news.

  • 57% of CEO’s and 63% of CMO’s expect to increase their 2019 marketing budgets.
  • Marketers still dig advertising. “Advertising” is Agency Spotter’s most searched service.
  • Today’s pool of decision makers is much more diverse. I find it interesting that 42.2% are 25 to 34 in age. Clearly, a high concentration of digital natives.
  • If you are a woman-owned agency, you are in good shape. There were 74% more searches for ‘woman-owned’ agencies year over year.

OK, got to go here. There is some bad news for your advertising, digital and PR agency on Agency Spotter. You are in a highly competitive environment.

A search of the agencies listed on Agency Spotter turned up 2,302 advertising; 660 PR; 1,124 digital strategy and 696 social media agencies. And, there are even more sub-categories. This is bad news if your agency is not listed (a basic listing is free). As you might expect, if you pay more and you get more awareness goodies. [Read more…] about Where Do Advertising Agency Clients Search? Could Be Agency Spotter

Advertising Agency Searches and New Business Pitches: An Interview With Darren Wooley

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Australia’s Darren Woolley On The Art And Science Of Advertising Agency Searches and New Business Pitches.

TP3_DWoolleyWith thousands of advertising, design, digital and PR agencies to choose from, prospective clients need a little help in making their selection. One way is for agencies to ‘advertise’. That means getting your agency awareness up. I discuss a how-to here:  10 Ways To Advertisinse Your Agency.

Another smart way to gain attention is to be on the radar of agency search consultants. Not all, just the right ones.

Whether or not your agency will ever be included in a search run by an agency search consultant, experienced search experts can help us all better understand elements of the search process and how clients select agencies.

To get an expert opinion on how search consultants work, I turned to international search consultant Darren Woolley of Australia’s leading search firm TrinityP3. This interview is one of 14 expert interviews from my book “The Levitan Pitch. Buy This Book. Win More Pitches.”

Darren Woolley, Founder and Managing Director, TrinityP3 

TrinityP3 is an independent strategic marketing management consultancy based in Melbourne, Australia. It works across continents and has 40 of Australia’s top 100 advertisers using its services. The company assists marketers, advertisers, and procurement with agency search & selection, agency engagement & alignment, and agency monitoring & benchmarking to ensure maximum performance in efficiency and effectiveness of their advertising and marketing budgets. 

Darren started as a scientist, got into advertising as a copywriter, and ended up a creative director. After 15 years in advertising, he realized when marketers and their agencies work well together, amazing things happen. He established TrinityP3 in 2000 as an independent marketing management consulting company that provides marketers and advertisers with benchmarks, training, and advice on how to maximize the value of their marketing budgets. 

PL: What are the primary benefits that you offer your clients?  [Read more…] about Advertising Agency Searches and New Business Pitches: An Interview With Darren Wooley

Video And An Advertising Agency Sales Pitch

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I’m in L.A. doing some work with agencies and a local micro-photo-series for my global The People project. While waiting to get started shooting on Venice Beach, I hit up the Social Media Marketing podcast – one of my long-term get-smarter podcasts. I landed on a really good one. I highly recommend that you listen to “How to Create Video Ad Funnels That Work.” 

I guarantee that the learning here could be applied to both your clients and your agency’s own sales program. Video rules – if done correctly. Here’s the podcast pitch from the host Michael Stelzner:

Thinking about creating more video ads? Wondering how to produce more effective social media video ads?

To explore how to create video ad funnels that work, I interview video ads expert Travis Chambers. His company, Chamber Media, specializes in creating scalable social video ads for clients such as Turkish Airlines, NordicTrack, and Yahoo.

I urge you to check it out. Especially if you want to learn from an ‘advertising agency’ that has separated itself from the mega-pack of zillions other advertising agencies.

But wait, there’s more…

The Chamber Media Website

The more is that I want to quickly highlight Chamber Media’s website.

They do a few things very right.

  • They have an unambiguous agency positioning that meets a clear market need.
  • I dig their concise opening sales pitch and so would potential clients: DRIVE MILLIONS IN PROFITABLE SALES WITH SCALABLE SOCIAL VIDEO ADS. They deliver the right words: millions, profitable sales, scalable and video ads.
  • They immediately go for the ask. The home page Work With Us button and the We’re Excited To Chat (as in friendly) contact page is aimed at driving leads. Chamber might ask a bit too many questions, but these are not required and helps the agency weed out low-spend low-value clients.
  • The Home Page goes right to strong cases and (!!!) results + ROI. ROI is in… pretty pictures, kinda, out.
  • They say what they do, list their clients, testimonials and show some very good press. How could you not say, “Yup, these guys are for real?”

It’s About Sales Baby

Way too many advertising agency websites do not sell. If you need some sales inspiration, head over to Chamber Media.

Me

A personal note: I am just getting started on my The People photo project. My goal is to shoot more portraits of more people on more continents than any other photographer. I will discuss this in detail in a future post. So far, I have over 300 portraits all shot with the same look = outside against a portable white background. I’ve now shot in China, Mexico, Selma, and L.A. Here are two from this week’s Venice Beach series. I think I’ll head back to Mexico with over 60 new portraits.