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Advertising Agencies: Time To Laugh or Cry At This Spec Work Video?

Peter · November 5, 2015 · 1 Comment

ADWEEK Shares A Video On How Other Bussineses Think About Doing Free Spec Work

images ,OK, no surprise, it isn’t pretty. Hello Ms. Barista, “I’d like a free capucino to try before I buy?” or Ms. Architect, “Please do a full set of drawings of my new house and then maybe I’ll hire you.”

You get the idea. But, ask yourself, “Should you laugh or cry?”

From ADWEEK’s “Watch People in Other Industries React Hilariously to Being Asked for Free Spec Work”

But Toronto agency Zulu Alpha Kilo really illustrates just how ludicrous it is—in the great video below, in which a guy approaches real men and women (not actors) in other businesses and asks them to provide him with a product or service for free, to see if he likes it before committing to more.

The shop took part in spec pitches during its first two years of operation, but founder and CCO Zak Mroueh abruptly stopped doing so. “We haven’t done a pitch that requires spec creative in five years,” he told Adweek this year. “This approach allows us to support our clients’ brands rather than using the resources our clients pay for to gain new business.”

Now, it wants other agencies to follow its lead. “It’s time we all said no to spec,” says the on-screen copy at the end of the new video.

And Your Advertising Agency?

You have three choices:

  1. Just do the spec.
  2. Just say no.
  3. Better, give clients a reason to hire you that transends having to pitch. yes, this is being done every day.

By the way, I wrote the book on pitching… “Buy This Book. Win More Pitches.” I’ll help you get over spec work.

Sell Your Advertising Agency or Just Leave

Peter · November 3, 2015 · Leave a Comment

Leave Advertising

download thaiI just got off the phone with an account director at a humongous WPP agency that was telling me about his six years in the advertising business and his current ‘woe is me story’ (I love this definition: “ironical or humorous exclamation of sorrow or distress.”) My advice? Hey, many architects, dentists, dry cleaners and, yes, even lawyers get very antsy at the six-year mark, so consider taking a year off and go to SE Asia. He’s 30 and single so just do it.

Exit Strategies

The conversation got me thinking about exit strategies. We are well past the days when people hung in there to get a gold watch for 50 years of dedicated work and people age out of advertising at 43 these days (high salaries? don’t know how to market to millennials? haven’t figured out that Periscope is so much more effective than Tv advertising?) So, if you want… go to the greener pastures. They are out there and some come with great food… see the video below.

More:

  • If you are a fed up owner or partner – sell out. Believe me, there is life after agency ownership. And, really, one of the smarter worst case scenarios is to know NOW that you want to sell SOMEDAY and that you should start to position your agency TODAY for an eventual sale. Have you started to do this? Like: Start to imagine that you are a potential buyer. Would you be interested in your agency? I’ve written about the art of selling on this blog and on LinkedIn.  By the way, some owners just walk away. Selling a service business – especially a full-service agency – with fickle clients isn’t that easy. 
  • Unhappy in your first few years? Quit your job and travel. OK, a tough call. But, if you are young, you are going to have at least ten jobs anyway. So, why not make one of those ‘jobs’ be a year playing in Thailand? If that sounds too radical, make sure that your personal brand and story is in order. Your brand will lead you to your next gig.

Need some help getting to Thailand? Like spice? Watch this crazy video.

ActiveBuddy & SmarterChild & Advertising

Peter · November 2, 2015 · 2 Comments

ActiveBuddy & SmartChild & Me

home1I am writing about ActiveBuddy technology and the instant messaging bot SmarterChild for three reasons.

#1: Last week a journalist asked me about ActiveBuddy and SmarterChild because of Amazon’s TV commercial promotion of Alexa (a very limited bot-like experience, if I say so myself) and its similarity to ActiveBuddy, a company I once ran. The questions got me thinking about some personal history.

#2: It is an interesting early internet story about the intersection of technology and vision.

#3: The ActiveBuddy natural language technology and use cases were compelling ideas that would have made a very big impact on how we use the internet and advertising had the 2002 Internet bubble not burst in our face. Yes, I actually believe this chest-beating thought.

Where do I fit in? I was a founder and CEO of ActiveBuddy from 2000 to 2002. ActiveBuddy was an early, and if you believe our press – this one is about our first commercial customer, the rock band Radiohead – was much more powerful and ambitious form of Apple’s Siri and Amazon’s Alexa natural language experiences.

BFF

Our vision was to offer no-cost all-knowing instant messaging and mobile text-based ‘bots’ that knew its ‘buddies’ intimately (that means it got to know you) and securely and became your BFF on the internet. When you logged into your instant messaging account our technology recognized you and remembered all of your past interactions (like when you asked what’s playing at the movies, it knew you lived in Portland), and… interacted with you personally via its natural language interface (see some conversations below.) We were so good at natural language that the folks that invested in Siri a couple of years after we launched referenced us.

Our service was used by our own bot called SmarterChild and commercial accounts including Intel and Warner Music that built bot personas for their brands. The potential was huge… FYI: today there are 100’s of millions of ‘instant messaging’ platforms in use — think Facebook.

If you are really interested in our history, here is a Pando article, Siri’s Getting An Upgrade from Someone Who’s been There, that includes advice to Siri from my ActiveBuddy partner Robert Hoffer.

Pando: So what kind of tone does Apple need to strike?

Robert: You have the all problems of creating a character for the mass market. And the problem with creating a character for the mass market is, if you drive in the center of the road, you get hit by a car going in one direction or another. So, popular characters who are famous declare one side or other of the personality divide. So you can be very popular if you’re really, really sarcastic, for example. But only with about half the people. You can be popular if you’re really serious, but only with about half the people. So to create this namby-pamby generic character is very difficult.

You also can’t make it too artificially intelligent, or you introduce what’s called the uncanny chasm. That is, there’s a point at which a robot becomes uncomfortably creepy. It knows you too well. We had this application we developed called Knock Knock, and nobody ever let us launch it. One of the things that Siri doesn’t do is ever initiate the conversation. But that’s not how your friends behave. They message you all the time. So we had a robot that tells you knock knock jokes. We tried it on AOL – freaked people out.

Pando: What was your audience like?

Robert: We made SmarterChild a little sardonic and sarcastic, which is why the market we ended up capturing was the youth market. It skewed heavily young, like 70 or 80 percent teens. We launched on AOL AIM, Yahoo Messenger and MSN Messenger. And we would see traffic spike when it turned 3 p.m. on the coasts and all the teenagers were getting out of school.

We suspect Siri is appealing to the same sort of people. For example, my 13-year-old daughter loves Siri. I don’t particularly like it, because I don’t find it particularly helpful. Creating a personality for Siri is an ongoing struggle for Apple, on top of the struggle they have with natural language recognition.

Ah Advertising

A key idea (remember, I am an ad guy at the end of the day) was that you could have natural language conversations and relationships with your favorite brands. Weird, right? But, I know you ad guys and you wanted this then and I imagine would be all over it now. Siri and Alexa does not offer their technology to third-parties… well, not yet.

By the end of my tenure, we had raised $14 million in venture capital, delivered a personalized ‘brand experience’  and had millions of users on AOL, Yahoo! and MSN. When the bubble burst, the very nervous VC’s (I love VC dominated boards) shifted focus to running automated customer service agents that acted as the first line of defence against direct customer phone calls. UGH! A lame idea from the get go. Microsoft bought our technology to service its products and services and, of course, shelved the technology after a couple of years.

Here’s More Info On SmaterChild From Wikipedia

[Read more…] about ActiveBuddy & SmarterChild & Advertising

Does SEO Work – For Advertising Agencies?

Peter · October 31, 2015 · Leave a Comment

Does SEO Work For Advertising Agencies? A Look At peterlevitan.com

In the interest of transparency… here are some of my very own blog numbers. The Big News: Blogs that pay attention to SEO work to drive sales.

A great deal of the advice I give my advertising agency clients that want to run sharper lead generation business development programs is on the subject of inbound marketing, especially Search Engine Optimization – and how to drive it. Yes, I am a very big fan of outbound as well. I call some of that warm calling. As in my LinkedIn post; “Dump Cold Calling. Go Warm Calling.” demonstrates. But back to SEO.

SEO?

Of course, SEO works — if you work at it. I have worked at it via 488 targeted (read some of my headlines and posts that are written with YOUR interests in mind) blog posts since 2013. Here is some proof of SEO effectiveness from my own stats.

I Like Google.

Search engines have been kind. Does Google dominate? Yes, and here’s some proof. The chart below from WordPress shows where my referral traffic comes from. It also shows that Twitter and LinkedIn work hard for me with over 3,400 referrals.

Screen Shot 2015-10-31 at 11.54.32 AM

 

 

I Also Like Direct Traffic.

The one below is from Google Analytics and adds in traffic of 9,000 plus from direct sources.

That’s all I have to say.

Oh, I got over 68,000 Views in 2014. How’d you do? Cause… an advertising agency should be doing much better than me, a single practitioner.

Screen Shot 2015-10-31 at 12.00.30 PM

Want More Traffic For Your Agency — Um, I Mean Targeted Leads?

Give me a call and take me up on my Corleone Offer. I’ll give you at least one good idea in just 15 minutes.

 

Go Ahead: Win The Ad Age Small Agency Of The Year Award

Peter · October 27, 2015 · Leave a Comment

How To Win The Ad Age Small Agency Award? Twice?

pollinate-agencyFirst of all, enter to win The Ad Age Small Agency Award. This advice might sound like a no-brainer but if you do not step up to the plate and swing, your chances of getting a hit are rather limited.

Portland’s Pollinate stepped up to that plate and has won Ad Age’s Small Agency of The Year Award — twice. 2X! I was so fascinated by the agency’s success that I interviewed Ben Waldron, one of its co-owners, for HubSpot’s Agency Post.

I Like Advertising Awards

I am a fan of awards because awards are one of the primary criteria that clients use to select agencies from the thousands of agency choices that are out there. Clients need help in the same way you might actually go to see the movie that won that Oscar. In fact, I am a big fan of fame itself as I have written in my blog post, Fame And Advertising Agency Business Development.

Stand Out

One of the key reasons that Pollinate stood out is because it created, the Made To Order Customization Platform, a digital marketing platform for its clients. [Read more…] about Go Ahead: Win The Ad Age Small Agency Of The Year Award

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