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Pitch Consultants Advice For Advertising Agencies

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 Advice For Advertising Agencies That Want to Win

A chunk of my book on how to win more advertising agency pitches included interviews with industry playas. These folks were agency owners, 4A’s execs, search and pitch consultants, procurement decision makers and legal experts. Many readers found these interviews to be invaluable in helping to craft pitches that did not make any of the big mistakes that lead to coming in “second.” By the way, have you ever noticed that all of the not-chosen come in “second”?

More advice. I just came across the 4A’s “One Piece of Advice” for Agencies. Agency Search Consultants Advice for Agencies. (January 2018.) Since this advice is, in many cases similar to the advice in my book (and includes some of the same interviewees), I am forwarding the long PDF to you as continuing confirmation that some agencies do things right and, according to the consultants, many are still getting it wrong.

A link to the full document is below. There is so much truth here that I’ve highlighted one major point from each consultant’s advice.

 Agency Search Consultants Advice for Agencies

“One Piece of Advice” for Agencies January 2018

4A’s asked industry leading agency search consultants to provide “One Piece of Advice” that the association could share with members as they begin thinking about their 2018 new business plans.

The 4A’s consultant request noted, “Based on your knowledge of client marketer needs/wants and industry dynamics, what is the one thing that you would recommend that an agency either do or not do that can help the effectiveness of their new business efforts? We welcome your advice in any area of the agency search and selection process (prospecting, RFI/RFP submissions, creds, chemistry, presentations, etc.)”

Opportunity Assessment

Joanne Davis Consulting: “It’s not about you; it’s never been about you; it’s never going to be about you. It’s about the client.”

Do you really need to hear this again? It is always about the client and her goals, opportunities and issues.

Mercer Island Group: “Something the consultants understand better than most agencies is that you can’t offer a prospect relevant value until you have identified the prospect’s true business needs. The basic idea of the elevator speech is inherently flawed — as are most agency pitches; if you’re talking about things the prospect has no interest in, they will stop listening.”

Why do you think that pitch consulatants keep saying… that it is always about the client’s goals and issues?

Drexler/Fajen & Partners: “Agencies could spend more time really understanding as much as possible about the prospect’s business and their people and be prepared to demonstrate that in a natural way.”

Study big time: the client, its industry and the macro and micro business opportunities.

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You Will Lose 75% Of Your Advertising Agency Pitches

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How To Win More Advertising Agency Pitches? Well, Buy My Book

Screen Shot 2017-07-13 at 9.27.37 AMThink I’m kidding. I’ve seen the common sense and insights and techniques inside my book work after people have simply read the book – they’ve won more advertising, PR, digital, experiential agency pitches. Other agencies have benefitted by hiring me as a business development and pitch coach; or, I’d imagine by watching my HubSpot pitch presentation which is nicely situated below for your viewing pleasure.

75% Sucks

Here’s the drill. You, if you are like most agencies, you will lose about 75% of your pitches*. This fact, of course, is painful. Kinda nuf said. But I’ll add some more heat to this fire. Pitches + the cost of daily business development  + a business development director salary and bonus can raise the hard and soft costs (labor, freelancers, and overhead) of an individual pitch to over $100,000.

  • FYI: Most agency leaders tell me that, given their sales skills, all they need to do is to get into a room with a client and they will sell them on hiring the agency. Hmmmm, sorry, the math does not work.

$10.99 To Leverage Your $100,000

So, for $10.99 – much less on Kindle  – you can buy a book that will at least remind you of all of the mistakes you should not make that might reduce your odds. At best, the book will help you win the pitch you are giving in three weeks. Am I selling hard here? You bet. I am getting tired of hearing about the mistakes that it seems every agency – large to small make every day. How do I know this? I talk to the kinds of advertising agency search consultants and clients that are interviewed in the book.

From HubSpot – The YouTube Video

Here’s the online seminar I gave to HubSpot peeps. Hope you enjoy it. Oh, and Win More Pitches. Oh #2, don’t forget to go to the top of this page to buy the book. Or, just go here.

How To Win The Advertising Agency Pitch

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Hubspot Advertising Agency Expert Series: How To Win The Pitch

Screen Shot 2017-03-30 at 3.29.41 PMI won my first advertising agency pitch over 30 years ago and have been pitching ever since. And, channeling a bit of chutzpah, I’ve won more than my fair share at Saatchi & Saatchi, at my two Internet startups (I pitched VC’s and advertising clients) and at my own ad agency. In fact, I put my not so secret secrets in my book, The Levitan Pitch. Buy This Book. Win More Pitches. I say not so secret because the agencies that win more pitches do so by following a set of logical rules or processes and truly understand the needs of the client being pitched.

Frankly, I’d love you to buy the book. However, our friends at Hubspot will help you get going to more wins by having me deliver a 1-hour seminar on pitching in their Agency Expert Webinar Series.

The “Win” session is in a couple of weeks – so get it on your calendar…. June 14 at 11 AM ET that’s 4 PM GMT.

 

My online presentation: The Pitch: Present Smarter To Win MoreClients. You can sign up right here @ Registration.

My goal is to help your agency and people master the new business pitch process. This means more wins; more profits; more happiness; more craft beers and longer holidays (OK, more beers.)

About HubSpot’s Agency Expert Webinar Series

HubSpot’s Agency Expert Webinar series is an opportunity for professionals in the agency space to hear from industry leaders and learn about their areas of expertise.

Hear from thought leaders about their experiences in agency life in one-hour YouTube live segments, focusing on topics ranging from agency growth and brand experiences to finding new talent and procuring clients.

My Presentation On Pitching & Presenting

My presentation will track the key elements and advice from my book, “The Levitan Pitch. Buy This Book. Win More Pitches.”

You don’t have to buy the book to track the presentation. But, why not buy it anyway – you will win more advertising agency pitches. Hey, go ahead and buy multiple copies. You can do that with just a couple of clicks … and even get a free chapter at the top of this page.

What You Will Learn

I’ll track these key elements of the book…

Chapters One & Two:

These chapters reveal the very high cost of failing to run well-crafted, efficient pitches. Chapter One includes an instructive and humorous story about the worst advertising pitch ever… for the global Adidas account at Saatchi London. Chapter Two offers a system for how to choose which pitches to go for and which must be avoided.

Chapters Three & Four:

Chapter Three begins to help you position your pitch and presentation for success by learning how you will understand the client’s mindset, type of assignment and what style of agency and relationship the client is actually looking for. Chapter Four covers “The 12 Deadliest Presentation Mistakes” that must be avoided to win that new account.

Chapter Five:

This detailed chapter is a ‘how-to’ of 30 techniques on how to build a brilliant presentation that will increase your odds of winning. These ideas cover the three major elements of a successful pitch: process management, content development, and how to craft a compelling presentation. Each element is supported by an insight that offers a fast way to achieve these objectives.

Chapters Six & Seven:

These chapters deliver insightful interviews with advertising industry leaders. You’ll get valuable learning via 14 interviews with a range of clients, presentation gurus, and industry association experts. Finally, the book includes real-world insights from 16 of the world’s leading search consultants. Believe me, they’ve heard it all.

6 Critical Elements Of A Sales Pitch

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6 Critical Elements of An Ad Agency Sales Pitch

mIf there is one thing you must do when selling a BtoB service (as in your ad agency’s services; a tech solution; a great media or creative idea…) it is making sure you understand the needs and motivations of the person you are selling to when you craft your sales pitch. Sounds obvious, right? Believe me, after interviewing a wide range of clients and ad agency search consultants for my book on pitching I have to say that many agencies do not follow this golden rule. We are simply not spending enough time really thinking about the buyer and her perspective. 

A Sad Ad Agency Sales Story

I had this lesson hammered home at my first media to agency pitch when I moved from Saatchi & Saatchi New York to launch the brand new newspaper website NJ.com. I figured I’d start selling the new fangled idea of internet advertising to my friends at my old agency (this was 1996). I knew the agency inside and out and had worked with its Executive Media Director Allen Banks for years. My pitch included a hockey puck graph of projected Internet usage and a discussion of digital advertising that touted our  news website’s newfound ability to track how website visitors viewed and interacted with online advertising.

Sounds like a great digital media pitch, right? Was Allen smiling? No. His reaction?

“Are you f*cking kidding me? We have made a fortune not really knowing how, when and for how long consumers have been looking at our ads. I manage hundreds of millions in advertising media placement. Knowing how much of it doesn’t work will kill our golden goose.”

My point in telling you this story is that I didn’t really think through Allen’s motivations and potential objections before I delivered my early online sales pitch about tracking and analytics. I had only thought about how wonderful the Internet advertising  solution was. By the way, Allen was right. The Internet sure seems like it killed some parts of the golden advertising goose.

Here’s some more advice from the world of sales…

Yes, some of these 6 elements may seem obvious (and yes, I am repeating myself) — however, I know for a fact that not everyone in your agency truly understands these simple rules. Many of your colleagues, even the folks on your new business or creative idea pitch team, probably do not have much direct sales experience.

  1. Think like the client. The presentation (it’s a sales presentation!) must be written from the client’s perspective. What are they asking for, and what do they need and want to hear? You want to win them over, not your colleagues. This is the key reason why you have to learn about the individual clients, and if you have time, create personas for any new to you decision makers before you ever meet them.
  2. Involve them. Don’t make the presentation one-sided. Try to involve the client in a discussion. You might be able to motivate the stone-faced clients by asking them a few questions at the right time.
  3. Answer their questions. If the client has specific questions, stop talking and listen. Make sure you answer the question and confirm with them that you have. Think all agencies do this? I know for a fact that they don’t. Sometimes in the heat of the pitch, agency presenters will consciously or unconsciously deflect and even ignor the client’s question so that they can get on with their scripted presentation. This can be a major lost opportunity for dialog and might put off the client.
  4. Deliver value. The client has invited you into their world. Return the favor by giving them something of value in return. In most cases, this might be a serious insight or a creative solution. This is your chance to demonstrate why this client couldn’t possibly live without you.
  5. Be dynamic. Clients want agencies that are passionate about their work and ideas. Show your passion, and find a way to show passion for the client’s brand and/or quest. In a new business pitch, you might want to actually ask for the job. 
  6. Be different. Again, if you are in a new biz pitch, know that the other agencies that are pitching are good, smart and could probably do the job. You have one chance to look and sound different. Think very hard about how you will stand out from the pack.

6 simple rules. They work.

me me mistake copy jpegHead over to this link to see my post on the 12 worst mistakes agencies make when pitching. You’ll like the cartoons as well.

Anatomy Of An Advertising Agency Pitch: Part Two

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Anatomy Of An Advertising Agency Pitch: Part Two

 

Screen Shot 2015-09-17 at 3.53.33 PMThis is the second part of my interview with Tony Mikes, Founder of the Second Wind Network. It is his first-person perspective on how advertising agencies performed in an pitch for the National Aquarium in Baltimore. It is enlightening and instructive… to say the least.

The interview first appeared in my book, “The Levitan Pitch. Buy This Book. Win More Pitches.”

The interview is over three thousand words so I broke it into two parts. I urge you to read both – part one is here. At the end of the interview, I will give you my impressions on the lessons that every agency can learn from Tony’s experience and insights.

The Anatomy Of An Advertising Pitch Interview

PL: So to be clear, of the six agencies, how many wanted to know who from the client would be in the room?

Tony: Nobody else.

PL: That’s… crazy.

Tony: Yeah, I mean, I think that that’s a sin, maybe not mortal, but that’s certainly a sin. But nobody asked.

PL: Well that’s incredibly surprising considering the importance of making interpersonal connections. What else did the smart agency do that stood out?

Tony: There was a pitch leader, and he occupied the podium. The other three presenters sat on director’s chairs. The leader moderated the whole session. So anything that needed to be stopped or moved or changed or accelerated or decelerated – the leader had control. The leader read the room and controlled the flow.

PL: Did you have a sense that they were well rehearsed?

Tony: Yes. They certainly had rehearsed a lot. They started with a bang – without introductions. Dark room. Killer video. Which ended in a… here we are.

The video lasted about a couple minutes. It was really great.

PL: Was the video about them or about the client? [Read more…] about Anatomy Of An Advertising Agency Pitch: Part Two