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Nike Made Me Sell My Advertising Agency

Peter · June 29, 2016 · Leave a Comment

How Shortsightedness Helped Me Sell My Nike Advertising Agency.

YO, here’s how Nike blew my mind and reinforced my desire to sell my advertising agency. At the time, we were a Nike advertising agency.

I talk to agency owners a couple of times a month about their plans (hopes, that is) for selling their advertising agency sooner or later. Some are young and are being smart about how to begin to create value for a future sale and some are simply ready to move on – ASAP. All ask me why and how I sold my Portland agency in 2011.

There were many reasons for my heading to the exit. I wanted to move on from running an agency (I had been in advertising and marketing since the 1980’s); I was burnt out by the effects of the recession on our profit margin; I didn’t want to hear about the next increase in my employee health plan; I did not like watching advertising becoming viewed as a ‘commodity’; there were simply too many agencies chasing too few clients; I had some pretty good  ideas for creating the “agency of the future” but didn’t have the energy to make that happen and, finally, I got way tired of poor client decision-making.

How Nike Blew My Mind

download qrOne of my agency’s’ more intelligent clients was Digimarc, the technology firm that essentially owned the QR code market (even the technology behind SoundHound) and, more importantly, a technology that could turn a graphic or logo into an active QR code. Aim your phone at a ‘QR’d’ logo (a logo, not a bar code) and it could launch a mobile marketing event. They called it “The barcode of everything.”

Nike was another agency client. We handled their Major League Baseball and college sports programs. As you might suspect, it was very cool to be a Nike advertising agency – especially an AOR agency.

step-1-bird-e1397837442284One day I brought home a Nike running shoe box and thought that Nike should use the Digimarc technology to activate the Swoosh from being a static graphic to being a very active mobile event launcher. The program was simple and global. Over time, Nike would alert its buyers that there was information and promotional value in aiming their phone at the Swoosh logo. I’m talking millions of boxes that could be brought to life, to tell stories, to sell more stuff.

Just think what Nike could do with the box and related videos – a video message from LeBron, new product intros, and on and on. I’m like thinking that every one of the millions of currently “DUMB” Nike boxes would all of a sudden become a “SMART” marketing tool.

I asked our direct Nike clients if they’d make an introduction to some senior marketers to show them how easily and inexpensively (I stress easy and low cost) they could kinda invent a whole new way to add significant value to their packaging. Note, Nike sells… 120,000,000 pairs of shoes a year.

I’m thinking… No-Brainer

We had the meeting, showed the presentation (see below) and instead of pats on our agency backs… we got blank stares. Blank stares! I’m sitting there thinking that this is a major high-value / low-cost no-brainer and these guys didn’t get it. Did not get that for virtually no cost, they could turn their packaging into a significant brand-owned mobile media device. A media and marketing tool that was perfectly targeted to excite Nike’s core market which are, of course, major mobile users.

Frankly, this was close to my last agency-life straw.

I’ll try to be kind here. I guess the Nike marketers were busy. But, I did have a sense of pearls before swine. Am I being harsh? Maybe. That said, I couldn’t believe that one of the smartest marketing organizations in the world preferred to maintain sending DUMB vs. SMART packaging into millions of homes.

Nike advertising agencyHere is one of our “Smart” box presentations.  

The Post-Purchase Mobile Experience.

You tell me, is this idea hard to get?

 

 

 

 

 

How To Make Thought Leadership Easy

Peter · June 22, 2016 · 1 Comment

Easier Thought Leadership

download sethYes, that’s Seth Godin to your left. He has been a master thought leader since the mid-1990’s. He has made a lot of money doing that by being opinionated, smart, a prolific writer and global speaker. A serious thought leader. You can do it (well a form of it) too. Here’s a how-to to get this important job done faster.

Let’s start with a definition for thought leadership from Wikipedia (of course.)

A thought leader can refer to an individual or firm that is recognized as an authority in a specialized field and whose expertise is sought and often rewarded.

Let’s unpack this:

“A thought leader can refer to an individual or firm that is recognized as an authority in a specialized field…” Two obvious points; It is good to be 1) recognized as an authority (as in known for your gray matter and insights vs. being invisible) and 2) it is good for your personal or company brand to be specialized vs. a generalist in today’s fragmented marketing environment.

“…and whose expertise is sought and often rewarded.” Another obvious point, it is good to be sought after and rewarded.

If thought leadership can actually deliver “recognition” and “rewards” for you and your agency… then do it.

This is about getting your unignorable on (read this post about how to do that.)

Not So Easy…

But, the hard part is getting thought leadership done at your very busy company. I’ve seen this up close at many agencies. Too many, given how y’all can get the job done without too much pain, time and money. Read on. [Read more…] about How To Make Thought Leadership Easy

Advertising Research Tools

Peter · June 15, 2016 · 2 Comments

How To Win New Advertising Accounts With Research

images rI am a research junkie. I think it comes from having started my career at Dancer Fitzgerald Sample, a huge NYC agency that excelled at consumer research and had a range of proprietary tools all managed by a multi-person research staff. And then, a couple of years at Saatchi London, with its cadre of Account Planners. And, over the years, I worked with clients like General Mills, J&J and Sara Lee that used advertising research to track everything before they made big buck decisions.

And, I know that smart targeted research is one of the best new business attractors. Read this article on how to grab the attention of virtually any client “An Irresistible New Business Sales Pitch“.

And, when used strategically in an in-person pitch, smart, compelling research can help you win the heart and mind of a client within the first five minutes of your meeting. Used correctly, research can be a dramatic wake up call or a smart way to confirm that you get the client’s business and industry.

It’s Gotten Easier

Good news on the research front is that with digital tools, we do not necessarily need to run expensive research programs to generate decision-making or new client attracting data. Here are a few tools that even an intern can manage (manage, not set up) to whet your information appetite. [Read more…] about Advertising Research Tools

How NOT To Build A Winning Advertising Agency New Business Program

Peter · June 10, 2016 · Leave a Comment

How Not To Win While Losing

download loserA friend in advertising sent me the following email. I’ll follow it with some thoughts. I removed names to protect the innocent (actually, not so innocent).

“I read your long blog post, “How to Build A Winning Advertising Agency New Business Program“. Every sentence is worthwhile.

I did new business at Big NYC and Big L.A. agencies, and then at BlahBlah/SF, where it was my sole responsibility for 3 years. The biggest thing I noticed at BlahBlah was that they lost their biggest client every year. If they had shut down the new business operation and had me, or someone like me, be the client retention and client delight manager, the agency would’ve doubled in size just by not losing the biggest account.

What a piece of insight! But, being digital geeks, the principals didn’t like to leave their desks, screenss and their HQ meetings. Instead of wandering the halls of their biggest clients, cementing the relationship and pulling in even more business, they stayed in the office talking about getting new clients, which, as we know, is a low-odds practice.” 

My Unpack

Business Development Is A Must Do

I tell all of my agency clients that they must have a business development plan that runs 24/7 because they will lose large clients every year. This inevitable loss has accelerated over the past few years because an ever increasing number of client assignments are now ‘projects.’ Larger, longer Agency Of Record accounts are becoming scarce. Is the need for a BD plan a secret? No. But, half of all agencies don’t have a sustained sales effort that will replace those lost clients.

Grow Your Current Clients

[Read more…] about How NOT To Build A Winning Advertising Agency New Business Program

Put The iPhone Camera Down

Peter · June 8, 2016 · Leave a Comment

Martin Parr Does Not Use An iPhone

cd6f8d15-1133-440b-8152-e742b20ea300Do you know Martin’s work? You should. From LensCulture:

I accept that all photography is voyeuristic and exploitative, and obviously I live with my own guilt and conscience.

— Martin Parr

Martin Parr deliberately directs his camera at the unspectacular, the commonplace, the normal, at things that at first glance do not seem worthy of being captured in a photograph. His dissecting gaze reveals in an honest and unflattering way the excesses of our contemporary society.

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