Some Thoughts On Social Media and Real Life ‘Liked’ Vs. ‘Likes’ From PR Master Peter Shankman
I spoke at HubSpot’s enormous Inbound 2014 conference in September. This was without question the largest advertising conference I’ve attended. It consumed the entire Boston convention center. I was told that there were around 7,000 people attending. The draw was Hubspot’s leadership in inbound marketing and a fantastic list of speakers.
I had two favorite moments. One was a ‘comedy central’ (and insightful) monologue and the other was, yes, about me and how I wrote my new book from idea to published in just 6 months.
1 – An Interview With Peter Shankman – The Funniest Man In Marketing
PR master Peter Shankman was one of the most insightful speakers at Inbound 2014. Peter drove a large audience of marketers and advertising agency types into fits of hysteria during his 45-minute talk about being a smart (and nice) marketer. His staccato monologue was all stand-up and included only one slide. It was a rare PowerPoint-free and very funny experience. I hope that HubSpot puts the talk up on its website soon.
Peter discussed the marketing power of good customer service and how he built the online PR tool HARO and sold it 3 years after launch. Most businesses and, in the case of the marketing-oriented Inbound audience, advertising agencies dream of creating a service or product that can be sold. He did it.
Peter’s latest book, “Zombie Loyalists”, will be out in January. In the meantime, visit the book’s website.
Peter, tell me a bit about your Inbound talk.
It was a lot of fun. A smart marketing audience like that hears a lot of about social and metrics, scale and analytics, but to be able to talk to them a little bit about the basics of customer service and being nicer to your audience and how that actually generates more revenue than almost everything else combined is a lot of fun. I love being able to share that insight.