Tag Archives: ad agency

Interpersonal Chemistry and Body Language

Interpersonal Chemistry and Body Language and Sales Many pitches are won not because you are brilliant, but because the client simply likes you. I’ve sat on both sides of the advertising agency and client sales table and I can safely say, from my client side, that interpersonal chemistry is a critical factor in agency selection […]

The Secrets of Advertising Agency Business Development

The Not So Secrets of Advertising Agency Business Development You think that advertising agency business development is hard? Try getting on stage on Ed Sullivan or Carnegie Hall. OK, so how do you get to Carnegie Hall? Well, you know the answer: Practice,  Practice, Practice. The 10,000-Hour Rule Here is a definition from Wikipedia of the […]

The Diminished Ad Agency AE

Today’s Ad Agency AE A friend of mine, a long term Executive Creative Director and advertising professor, is writing a book on advertising based on his multi-decade major league career. He is asking a range of experienced colleagues and friends to add to his book’s subject matter (by the way, a great way to get smart content […]

Mary Meeker & The State Of Internet

Mary Meeker – Internet Trends Report Just in case you haven’t seen Mary Meeker’s annual Internet Trends 2017, here it is. Highlights include (care of Quartz): Smartphone shipments have continued to slow, with only 3%year-over-year growth from 2015 to 2016. Global internet use continues to grow at 10% year over year, with 3.4 billion people on […]

Expedia And Sales Chutzpah

A Lesson From Expedia On Sales Chutzpah OK, we all have bad customer service experiences. I get it. But when the bad experiences go across four Expedia service phone conversations (that lasted about three plus hours over two days) and another six back and forth Twitter direct tweets and the customer who is spending over $5,000 on […]